Comments on (03) 9955 3000

70.00%
Spam Score
7 complaints this year, 40 total complaints

7 complaints this year, 40 total complaints

Comments on (03) 9955 3000


Anonymous

Posted on July 27, 2024
Caller type: Financial services
Location: Australia
Caller: Jack from ANZ

Jack texted first that he would call within a minute to discuss further about a banking matter. I had just made a large withdrawal from ANZ to NAB and he wanted to verify it was legit and why. He asked no details, but furnished them himself. His questions were legit. It was Saturday at 5:30pm, so I was suspicious, but any info I gave him did not reveal more than he already knew. When we hung up, I called the number back and it opened with a recording, "Welcome to ANZ. Should you require internet banking. . . " etc.
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Julie

Posted on June 26, 2024
Caller type: Company
Location: Australia
Caller: ANZ

This was an ANZ callback after I contacted them to confirm my identity. Of course, be wary if you get a call from this number out of the blue as spoofers do abound.
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Anonymous

Posted on June 5, 2024
Caller type: Financial services
Location: Australia
Caller: ANZ

Valid ANZ Number. Called. Identified the details behind a prior enquiry I had made. Confirmed as ANZ. Specifically was Disputes Resolution Centre.
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Anonymous

Posted on June 2, 2024
Caller type: Scam call
Location: Australia
Caller: (03) 9955 3000

Received a text stating my card was temporary block due to an illegal transaction, I actually tried to use my car and seems fine. They tried to call and leave a voice msg and to call back than number. I even receive an email from (falconalert @ anz.com) with the ANZ headings and format but when I check closely, they left out the (@anz.com.au). So to all, be careful and don't panic when u receive such call/email/text. I'm glad I was at the church and protected spiritually.
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Anonymous

Posted on May 29, 2024
Caller type: Company
Location: Australia
Caller: ANZ

Legitimate call
Loans team calling regarding recent application to refinance
only accepted call as i googled whilst phone was ringing
sounds suspicious as they identify as ANZ and want to verify you without assuring you they are ANZ (i.e. send a prompt with code to App or as SMS)
i gave my name and they then gave partially confirmed my personal details and asked me to fill in the gaps.
This was I knew they were legit, whilst also verifying who I am
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Anonymous

Posted on May 23, 2024
Caller type: Financial services
Location: Australia
Caller: ANZ Bank

Legitimate call from ANZ to confirm details of a large transaction that I had requested.

Found the number listed on the ANZ website before providing any personal details https://www.anz.com.au/support/know-your-customer/
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Anonymous

Posted on April 27, 2024
Caller type: Unknown
Location: Australia
Thank you to everyone for reporting this number. Based on the reports I don’t have an ANZ acc. either. Will block and report
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Anonymous

Posted on April 15, 2024
Caller type: Unknown
Location: Australia
Got a call from this number
It happened after I applied for an ANZ loan - I bank with them
I checked the ANZ website - this number is on there
The website is real

This is most probably a legitimate number - for it to be fake; it would have to be a very sophistication spam/social engineering scam
1. The website would need to be faked
2. The scammers would need to have intercepted my application with ANZ to get the timing right
3. They did not ask me any sensitive information
4. A scam like this would already be discovered and noted

What concerns me is there are multiple reports - 5 - on here stating the number is a scam, when it's not.
Kind of makes me worried I can not rely on the information of others on this site

not sure wht there would be 5 scam compliants, when its a real number
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Anonymous

Posted on March 26, 2024
Caller type: Unsolicited call
Location: Australia
Caller: Lady with heavy Indian accent

Rang ANZ who had no record of the number and no issues on my account . Hmmm.
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Anonymous

Posted on March 22, 2024
Caller type: Financial services
Location: Australia
Caller: ANZ

This is a legitimate number (it is stated on their website). I had requested a call to discuss information re my account, they confirmed half of personal information with me and got me to confirm the other half (this is to make sure they are talking to the correct person). I also received a text prior to this call to advise that I would be receiving a call from them within the next three hours.
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Anonymous

Posted on February 26, 2024
Caller type: Scam call
Location: Australia
Caller: Spoofing Scam

Cold call from a lady from India asking me what time of loan I would like, didnt mention ANZ but is spoofing their number if you look it up. I ask her where she got my contact details from and replied "they were provided to me from Australia"
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Anonymous

Posted on February 9, 2024
Caller type: Unknown
Location: Australia
Caller: Supposedly, ANZ

I got the call as advised by text was coming. The woman on the end of the phone was talking to me in Chinese and had a strong accent. She wanted to verify things for ANZ credit card application. The phone went dead she never called back.
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Anonymous

Posted on November 2, 2023
Caller type: Company
Location: Australia
It isn't a scam. I reiceved a message anz saying my card has been blocked. Which it has due to suspicious activity. And recieved missed call from this number. It is anz.
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Emma

Posted on October 9, 2023
Caller type: Call centre
Location: Australia
Caller: ANZ

It is ANZ, not a scam, it was the charge dispute team and they knew the details of the charge
0 found this comment helpful
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Jonny

Posted on September 8, 2023
Caller type: Service
Location: Australia
Caller: ANZ

This is a genuine number used by ANZ, but, let me say this, it took me an hour to actually verify with ANZ that is is indeed genuine. It was in response to a request I made to close an ANZ account, and I'm so pleased that I am closing it after this merry-go-round of verification. One ANZ department after another just doesn't know what the others do, and three times a transfer to another department just left me hanging on a dead line. ANZ must be the worst bank to deal with on personal accounts.
0 found this comment helpful
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Christopher

Posted on August 25, 2023
Caller type: Unknown
Location: Australia
Caller: Likely Scammer

Purported to be from ANZ, then proceeded to ask me for personal details about a client and acted all shocked when I refused to provide. If it is legitimately ANZ then the lady on the phone just had no idea about proper process
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Anonymous

Posted on August 11, 2023
Caller type: Company
Location: Australia
Caller: ANZ

ANZ calling back due to web enquiry. left a voice mail to call back on 1800 812 179.
0 found this comment helpful
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DW

Posted on August 3, 2023
Caller type: Financial services
Location: Australia
Caller: ANZ

Definitely ANZ…was a call back service.
0 found this comment helpful
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Anonymous

Posted on July 5, 2023
Caller type: Telemarketer
Location: Australia
Scam data
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Anonymous

Posted on July 4, 2023
Caller type: Service
Location: Australia
Caller: (03) 9955 3000

Not a scam - It was a call from ANZ Bank to speak about our refinance of business inquiry - they are sending me an email with the information they need to complete our loan.
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