Caller: "StGeorge" - Scammer

Message from scammers pretending to message from "StGeorge":

Dear JOHN, The Westpac Group has sent you a letter today. ref 00378089. Please note you have 14 days to provide the information. Visit your branch, or call 1300 720 314 (Opt4) or (02) 8861 6400 (Opt4) for international callers. Do not reply to SMS.

Got a text from supposedly westpac asking me to call 1300 720 314 or drop into a branch. I called the westpac main number and they confirmed this is a scam. SCAM SCAM SCAM. I called the 1300 number and talked to a nicely spoken australian accented man. They're pretty experienced...span a story that I could call the westpac helpline and confirm his employee ID number. Bastard

St George, first texted me twice and emailed me twice. I knew it was a SCAM as I dont have a st george account. But the text and email looked so legit, be careful out there everyone (scary that my email and phone number were contacted twice). Text I received was

St.George has sent you correspondence on 21/10/2021 requesting further information from you. Please note you have 14 days to provide the information. Ref 112615. For more information please login to online banking, visit a branch, or call 1300 720 314 (select option 4) or (02) 9155 7570 (select option 4) for international callers. Do not reply by SMS.
St.George

Caller: 1300 720 314

SCAM SCAM SCAM received following sms pretending to be westpac. Its a scam block these two numbers and report to your bank immediately.

1300 720 314
(02) 8861 6400

The Westpac Group has sent you a letter today, Ref 7445673342216. Please note you have 14 days to provide the information. Visit your branch, or call 1300 720 314 (Opt4) or +(02) 8861 6400 (Opt4) for international callers. Do not reply to SMS

NOT a SCAM..I received a text asking to call the same 1300 number or go to a branch. I was very wary for a range of reasons. I called the number. Asked the person for their name and staff ID number. I then called westpac and asked if they were actually doing this process and they verified the number is associated with their customer reidentification team, who also look after st George and Bankwest. She confirmed the persons name based on the staff Id number I gave her. SO it seems legit to me.

Caller: Westpac

This is legitimate. The number -- and more information about it -- is listed on the Westpac website: https://www.westpac.com.au/aml-customer-idv/ The number is towards the bottom of the page

Caller: Unknown "Westpac"

Received phone call a couple weeks ago from "westpac" and left a message to call their number to confirm details etc. Checked this page and obviously a scam.
Received a 6 page letter from "westpac" today asking for info, including identification docs (drivers license, birth certificates etc). Letter looks a bit fake but would easily be viewed as the real deal. Gives me 2 options - send info back in reply paid envelope or visit a branch - most people would just send it back to save a trip.
A quick online search of the return GPO box is not Westpac - comes up with a random wealth company but no website.
Scammers are going full on now - main thing to remember is don't give out private details to anyone or send in the mail to someone that has made contact with you.

Caller: St George

Saying to update details.

Do not call the number it’s a reverse charge, you will be billed for the call. That’s why they leave you on hold for ages.

This is the number I was given by my bank to get a problem fixed. It's a Westpac number (also St George and Bank of SA who are linked with Westpac) called KYC or Know Your Customer. I get why people think it is a scam but it's legit. Always hang up and call the number back as numbers can be spoofed when calling you.

Have received 2 SMS in the past 1 week claiming to be Bank SA

i got one too from this number SCAM!

Caller: Letter scam

I received a physical letter with a westpac envelope and st George letter head inside. It didn’t look right so I googled the number it asks you to call to verify your information and landed on this page.
I wish I could add a pic of this letter because these scammers are getting pretty sophisticated as it looks almost legit.

Caller: Scammer Acting as Westpac

"Westpac has sent you correspondence requesting further information from you that is due by 12/08/22. Ref xxxxxx "etc. Using this number as a call back. Scammers by the looks of it...

Text asking for me to confirm my password and security code. Scammer !

Caller: 1300 720 314

I got letter n SMS from Westpac to give my all confidential information by 10/5/22 and or call 1300 720 314 to discuss otherwise my account will be suspended

my point is i don't have any existing account with Westpac

Caller: Westpac

SMS from westpac. Got 2 of these one to respond in 14 days the next to respond in 7 days. Looked up westpac contact numbers and they did not match so I Googled it and arrived here. The message was addressed to the name on the account. The account was a business account that was closed years ago, so they have a list from somewhere.

Caller: SMS displayed as St George

Dear X
The Westpac Group has sent you a letter today, Ref 51516205. Please note you have 14 days to provide the information. Visit your branch, or call 1300 720 314 (opt2) or (02) 9155 7570 (opt2) for international callers. Do Not reply to SMS

SCAM

same message as others however from Bank SA

Had the St George sent you a message text 4 times now. Wish I could call them and tell them where to go.