Caller: text

Text to update employment, income and contact details to keep account safe. There are no links to a website, just the instruction to call this number. We don't bank with Bank of Melbourne

Received text:

To keep your account safe, we need your additional card/joint account holder to verify their personal information via the St.George App or Internet Banking, or by visiting their nearest branch.

It's important they do this by 11 November 2024, or we may restrict your account. For more info, call us on 1300 663 578.
If they've already actioned this request, please ignore this message.

Thanks,
Your St.George team

Caller: I called.

Hoping this might help someone.

Received a letter in the mail, this was the number to call. This is a legitimate number. It's the St George Secure ID team.

Refer to here:

https://www.stgeorge.com.au/online-services/security-centre/we-protect-you/id-secure

However in saying this, always be careful, scammers may try spoofing the number.

Caller: Bank SA

Received an SMS on 5/12/2024 to verify my ID, update my employment, income and contact details. The message told me to do it online on their website or on their app and if I needed assistance, to call the phone number. It said it's important to confirm my details by 11/11/2024 but that time had gone. Just to make sure this wasn't from a scammer I called the main Bank SA phone number and they verified it was sent from them and is not a scam.

To keep your account safe, we need you to verify your ID, update your employment and income details, and update your contact details. It's important to confirm your details by 02 January 2025.



To complete the process:



Logon to the St.George App or Internet Banking, tap on the search icon if required to access the search bar, search "Verify your ID", select "Verify your ID" and verify your personal information.



If you are overseas, you will need a working Australian mobile number to receive a One Time Password or call us on ((02) 9155 7522.  



For more details, visit stgeorge.com.au and search "ID Secure" or call us on 1300 663 578. If you've already actioned this request, please ignore this message.



Your St.George team


I believe this to be a scam. No bank would ask for you to update your employment and income details to verify your identity.

Caller: St George

The message I receiver Werke via SMS and E-Mail, using my first Name. The message was very similar to the ones above. When I did not respond, i received the same message and E-Mail again after a week even though I reported this to St George Scam Watch. After reading all the comments above, I do believe this is scam. Who would ask for employment and wage details. I think that's already a give-away that this is scam. Will now block sender.

to keep your account safe, we need you to verify your ID, update your employment and income details, and update your contact details. It's important to confirm your details by 20 December 2024.
The fastest way to complete this process is via Internet Banking.
Forgotten your password or
Customer ID? You can reset it on the logon page.
To complete the process:
Logon to the Bank of Melbourne App or Internet Banking, tap on the search icon if required to access the search bar, search "Verify your ID", select "Verify your ID" and verify your personal information.
If you are overseas, you will need a working Australian mobile number to receive a One Time Password or call us on ((02) 9155 7522.
For more details, visit
bankofmelbourne.com.au and search "ID Secure" or call us on
١٥٨٨ Aa0E٦0 ..n....n -lcn-d..

Caller: Sms

Supposed to be Bank of Melbourne to update my account Details by 2nd Dec 2024 and contact number 1300 663 578 and if overseas call (02) 9155 7522 to get one off code number
As soon as i got the Text i knew it was a scam as i had one years ago when it was St George Bank.

To keep your account safe, we need you to update your employment and income details as well as your contact details. To complete the process:

Logon to the Bank of Melbourne App or Internet Banking, tap on the search icon if required to access the search bar, type "Update my contact details" in the search bar, select "Update my contact details" and verify your personal information.

It's important to complete this request by 08 July 2024, or we may restrict your account. For more info, call us on 1300 663 578.
If you've already actioned this request, please ignore this message.

Thanks,
Your Bank of Melbourne team

Caller: Text message

My return SMS was blocked/failed “ not delivered”.

(The original scam text SMS message was “ Hi this is an important reminder to update your employment and income details to keep your account safe.

You can complete the process online, using the instructions in the communications we previously sent you about this update, or simply visit your nearest branch with valid forms of ID.

It's important to complete this request by 02 May 2024, or we may restrict your account. For more info, call us on 1300 663 578.
If you've already actioned this request, please ignore this message.

Thanks,
Your St.George team”)

Caller: bank of melbourne

I am with the bank of Melbourne,they ask my wife to update her details with a text message,just another scam.

prentending to be from St George asking for employment and income details as well as contact details. Ask to update by certain date or else account would be restricted.
Have reported the hoax to St george.

Claimed to be from St George requesting I update employment and income details or my account would be restricted. I received a similar email. My spouse is a signatory to all the same accounts at St George but received no such notifications. Nor others I know who bank with St George. All looks legit EXCEPT the phone number they ask you to call.

Text message to update St George account. Not sure what the scam is as no link in the email and the number is for St George. We just don’t have an account with them 😂

Received text message from BAnkSA. 'Joint account holder needs to update contact details to keep account safe.' I don't have a joint account holder.

Caller: 1300 663 578

Said was St George bank and my husband needed to update ID, employment & income details by a certain date. My husband doesn't have a St George account.

Caller: Text - said to call bank of Melbourne

Spam text message. Said it was bank of Melbourne and I needed to update my details to keep my account safe. I’m not with them