Comments on 1300 550 216

42.50%
Spam Score
2 complaints this year, 7 total complaints

2 complaints this year, 7 total complaints

Comments on 1300 550 216

Anonymous

Posted on October 1, 2019
Caller type: Financial services
Location: Australia
Caller: Citibank Australia

It is not a scam, it’s a direct number of Citibank online security team in Australia. They deal with any fraudulent transactions
4 found this comment helpful
4

Victim of scam

Posted on February 6, 2021
Caller type: Scam call
Location: Australia
Caller: someone pretending to be Citibank

Do not call this number. The real Citibank number is on the back of your Citibank card.

I received phone calls from a Sydney telephone number. They left a voice message. It was a very professional sounding female voice with Australian accent telling me to call Citi Australia about some security problem.

The message said to call either 1300 550 216 or (02) 8225 0035.

I did NOT call either of these numbers.

I checked my Citibank statements and cards. I called the telephone number on the back of the card and spoke to the Citibank people. They confirmed that NOTHING was flagged on my account.

Please ignore the bad people on this forum who are telling you that the number is real. Always contact Citibank either from their web site or your own card / letters from Citibank.
2 found this comment helpful
2

Anonymous

Posted on February 8, 2020
Caller type: Unknown
Location: Australia
Caller: Citibank

It's a direct line for Citibank Card Security. Definitely legit.
2 found this comment helpful
2

TK

Posted on May 21, 2021
Caller type: Other
Location: Australia
Keep getting texts re my account from City bank

Comments saying not fraudulent is false.
I ain't a City bank customer
1 found this comment helpful
1

Mark

Posted on January 16, 2020
Caller type: Service
Location: Australia
Caller: citibank

no scam definitely citibank, called to confirm my card details had been stolen by a merchant who's database was hacked and that they'd be sending out a new card.
1 found this comment helpful
1

Anonymous

Posted on August 4, 2019
Caller type: Unknown
Location: Australia
1300 550 216 is from Citi bank Au security team.
1 found this comment helpful
1

Mike S

Posted on October 12, 2024
Caller type: Call centre
Location: Australia
Caller: Citibank

1300 550 216 is Citibank's scam reporting number. Don't believe the people here stating that it's a "scam", it most definitely is not... but don't believe me, look at their website, you'll see it listed under "Contact us"
0 found this comment helpful
0

Alice

Posted on January 2, 2024
Caller type: Unknown
Location: Australia
Caller: Scam

1300 550 216 and 8225 0035 are scams. Pretend to be Citibank fraud department. Don’t call.
0 found this comment helpful
0

Anonymous

Posted on December 25, 2022
Caller type: Financial services
Location: Australia
Caller: Citi Bank

Despite what some are saying the phone number 1300 550 216 is not a scam but is indeed from Citi Bank. I spoke directly with bank as I received a SMS with this phone number. I phoned their regular number which is 13 24 84 (in Australia) and the SMS definitely came from them. That number is a special number dealing with their security team. If in doubt, ring up Citi Bank via their Website phone number which you'll see is the second number I mentioned as per their Website (for Australia).

PS: The latest fraud I've seen will appear on your statement from somebody posing as 'skipthedishes'. Be aware of this as many have had their cards charged using this name.
0 found this comment helpful
0

Anonymous

Posted on April 24, 2022
Caller type: Unknown
Location: Australia
got sms to call citibank for possible fraudulent activity on credit card and left 1300 550 216 as the number to call. I didn't call that number but called citibank on their main number and in fact my card was compromised and supported the sms received.
0 found this comment helpful
0

Geoff

Posted on September 22, 2020
Caller type: Unknown
Location: Australia
Caller: Letter in the mail with this number

Definitely a scam - the letter includes the number 1300 550 216 that does not appear on the official citi website and check the address at the top right with Sydney, NSW Australia's post code as 1234. They also had another number at the bottom of the page being 1800 818 008. The poorly written sentences and font changes all point to a scam. If you have received this letter, call citi from the numbers listed on their website and get them check your account for fraudulent activity.
0 found this comment helpful
0

Anonymous

Posted on April 1, 2020
Caller type: Unknown
Location: Australia
got fraudlent sms
0 found this comment helpful
0

Anonymous

Posted on May 11, 2019
Caller type: Scam call
Location: Australia
Credit card scammer
0 found this comment helpful
0

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