Posted on August 30, 2022 Caller type: Unknown Location: Australia
Caller: NRMA Actually it's not a scam. I was also very skeptical so called 131122 which is the number on the back of the NRMA membership cards. I followed a few prompts to get to a recording that said one can either talk to an agent or head to nrma.com.au/refunds. This allows you to enter some very basic details to get your refund with no need to supply personal information or do a 5 point identification. Sadly I'm only getting $26.74 back but I guess for 5 minutes of effort, it's a couple of glasses of wine, so was worth it.
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Anonymous
Posted on May 23, 2022 Caller type: Unknown Location: Australia
I had an email from CGU about this. I waited the prescribed days for the payment and nothing. So I followed up and had another email asking for some details. I smelled a rat so I called the CGU independent number and went through their prompts to the refund department. It turns out to be true. My policy for the refund was from 2001. They had sent a cheque to my old postal address which they are cancelling and sending to my new place.
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Anonymous
Posted on April 23, 2022 Caller type: Unknown Location: Australia
Your online name here says it all. It is a legitimate refund and any “dum fuk” could do a quick search online on the ASIC website and check for themselves.
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Anonymous
Posted on March 15, 2022 Caller type: Unknown Location: Australia
Received an email from CGU, being skeptical I rang their general number 132481 selected option 2 and within 3 minutes had verified that the refund is genuine. They also verified themselves to me. Applies to policies between 2017 to 2019.
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jack xracing
Posted on December 8, 2021 Caller type: Company Location: Australia
its legit (and safe) after i spoken to the customer service after I received an email and a letter from NRMA.
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Captain Robert Brown
Posted on December 3, 2021 Caller type: Unknown Location: Netherlands
Caller: No one it was a grubby looking letter Hello, I was very suspicious, did some research called SGIO help linespoke to a delightful lady called Donna very helpful with excellent product knowledge .Even offered to send a cheque for $41 to my home address. She told me it would take about 10 days all good No problem PLUS NO RISK she did not ask for my bank details . If I may add I NEVER share my banking details on the net I buy a lot of products I use PayPal Most companies (if they are legit will readily deal through them .) Thank you Capt. Robert.
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robert
Posted on November 24, 2021 Caller type: Unknown Location: Australia
i recived 2 letters last one from cgu insurance customer refunds,usual bank details ect ,but telephone n-o is1300 064 699 emailCGUcustomerrefunds @ cqu.com.au i smell a rat, totely different email address to cgu
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Fiona Lintorn-Terry
Posted on November 22, 2021 Caller type: Unknown Location: Australia
Caller: SMS and an email Its not a scam. I went through the Web chat app on the SGIO web site and found out its legit. Got my refund organised.
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Anonymous
Posted on November 19, 2021 Caller type: Unknown Location: Australia
Call them back - not a scam
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Anonymous
Posted on November 19, 2021 Caller type: Unknown Location: Australia
no its not a scam
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Roger
Posted on November 4, 2021 Caller type: Unknown Location: Australia
I received an email today regarding an sgio refund and checked back and the policy number was not correct . Furthermore I had received the refund in 2019 for a different amount and certainly not the same policy number.
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Anonymous
Posted on October 28, 2021 Caller type: Other Location: Australia
Caller: Email contact I received one of these rebate letters, supposedly about a lapsed SGIO Buildings and Contents policy. I was suspicious and used the SGIO WebChat facility. I spoke to Annaliza who was very helpful, and said she would transfer me to the sales and service team. She also said "Please don't reply to the email." I was transferred to Bala, who went through a question & answer process. I detailed the Policy Number on the email (saying I had a policy some years ago but could not confirm the number). Bala confirmed "this is a legitimate email from us ..." and asked for my full name, DOB, address, phone number etc". I was told my email details did not match their records for the policy - so I asked how SGIO had sent me the email and detailed that policy? What other policies had I had with SGIO, etc, etc. Nothing matched, and I was asked to phone another department of the company. I decided not to do so. TODAY - I received an identical email, referring to the same policy number, addressed to another email address that I use, but which has no reference to my name! Surely this confirms that the whole thing is a SCAM! Two emails about the same policy to two different email addresses?? Both are addressed as "Dear Policyholder" - no personal name at all. BEWARE!! (Just in case the scammer decides to somehow delete this post, I have saved a copy of it on my computer!)
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Anonymous
Posted on October 12, 2021 Caller type: Unknown Location: Australia
I received the email and ignored it thinking it was a scam. I then received a text message asking me to contact them. I phoned NRMA and it is genuine. I haven't had policies with them for several years. They went back to 2014. Yes, this is genuine and the number does genuinely belong to NRMA. Call them up and get your refund.
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Ray
Posted on October 11, 2021 Caller type: Unknown Location: Netherlands
I got a text message to offer me refund from NRMA. thought was a scam at the first place. I then read the comment above and used their website and processed the refund. In short, it's not a scam. So go for it guys.
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Anonymous
Posted on October 1, 2021 Caller type: Other Location: Australia
Caller: SGIC gosh some people need to learn to use the internet a bit better, there are a fair few pointless posts here If you're unsure if it's legitimate, first thing you could do is search the number they've asked you to call back, which is 1300 064 698. Searching 1300 064 698 shows it is a legitimate phone number for the legitimate companies already advised above in previous posts.
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Anonymous
Posted on September 24, 2021 Caller type: Unknown Location: Australia
Yeah well, I thought the same thing (not a current policy number) but it was for a policy from 7 years ago and I didn't have access to records from that far back. Turns out it was my policy and they paid $78.
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Anonymous
Posted on September 16, 2021 Caller type: Unknown Location: Australia
Caller: Unknown It's a scam. They are after your bank account details. All the affirmative comments on here have come from the scammers themselves to make it look legit.. I received a text telling me to call the number re a refund due on an NRMA insurance policy. No other detail. Beware.
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John
Posted on August 13, 2021 Caller type: SMS Location: Australia
Caller: SGIO Not a scam - received SMS, verified number on NRMA website and with SGIO and got a refund on expired policy
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Anonymous
Posted on July 10, 2021 Caller type: Unknown Location: Australia
It's not a scam and we dont actually keep our customers card or bank details on record for refunds
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Anonymous
Posted on July 9, 2021 Caller type: Unknown Location: Australia
Dig deeper on this and think of the motivation of the party involved.
I received this email and was super-sceptical.
Under the close supervision of an IT expert I proceeded through the refund process and should receive a refund of $50.
Now ask yourself. Does the NRMA have the ability to make this email notification sound less like a scam?
Absolutely. And as you work through the process there is even a phone /email verification step that almost guarantees you legitimacy.
But is it in the NRMA's best interest to be giving thousands upon thousands of people with expired policies a $50 refund?
Wouldn't it be better if a large proportion of these good people thought it was a scam?
Comments on 1300 064 698
Anonymous
Posted on August 30, 2022Caller type: Unknown
Location: Australia
Actually it's not a scam.
I was also very skeptical so called 131122 which is the number on the back of the NRMA membership cards.
I followed a few prompts to get to a recording that said one can either talk to an agent or head to nrma.com.au/refunds.
This allows you to enter some very basic details to get your refund with no need to supply personal information or do a 5 point identification.
Sadly I'm only getting $26.74 back but I guess for 5 minutes of effort, it's a couple of glasses of wine, so was worth it.
Anonymous
Posted on May 23, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on April 23, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on March 15, 2022Caller type: Unknown
Location: Australia
They also verified themselves to me.
Applies to policies between 2017 to 2019.
jack xracing
Posted on December 8, 2021Caller type: Company
Location: Australia
Captain Robert Brown
Posted on December 3, 2021Caller type: Unknown
Location: Netherlands
Hello,
I was very suspicious, did some research called SGIO help linespoke to a delightful
lady called Donna very helpful with excellent product knowledge .Even offered to send a cheque for $41 to my home address. She told me it would take about 10 days all good
No problem PLUS NO RISK she did not ask for my bank details . If I may add I NEVER share my banking details on the net I buy a lot of products I use PayPal
Most companies (if they are legit will readily deal through them .)
Thank you Capt. Robert.
robert
Posted on November 24, 2021Caller type: Unknown
Location: Australia
Fiona Lintorn-Terry
Posted on November 22, 2021Caller type: Unknown
Location: Australia
Its not a scam. I went through the Web chat app on the SGIO web site and found out its legit. Got my refund organised.
Anonymous
Posted on November 19, 2021Caller type: Unknown
Location: Australia
Anonymous
Posted on November 19, 2021Caller type: Unknown
Location: Australia
Roger
Posted on November 4, 2021Caller type: Unknown
Location: Australia
Anonymous
Posted on October 28, 2021Caller type: Other
Location: Australia
I received one of these rebate letters, supposedly about a lapsed SGIO Buildings and Contents policy. I was suspicious and used the SGIO WebChat facility. I spoke to Annaliza who was very helpful, and said she would transfer me to the sales and service team. She also said "Please don't reply to the email."
I was transferred to Bala, who went through a question & answer process. I detailed the Policy Number on the email (saying I had a policy some years ago but could not confirm the number). Bala confirmed "this is a legitimate email from us ..." and asked for my full name, DOB, address, phone number etc". I was told my email details did not match their records for the policy - so I asked how SGIO had sent me the email and detailed that policy? What other policies had I had with SGIO, etc, etc.
Nothing matched, and I was asked to phone another department of the company. I decided not to do so.
TODAY - I received an identical email, referring to the same policy number, addressed to another email address that I use, but which has no reference to my name!
Surely this confirms that the whole thing is a SCAM! Two emails about the same policy to two different email addresses?? Both are addressed as "Dear Policyholder" - no personal name at all. BEWARE!!
(Just in case the scammer decides to somehow delete this post, I have saved a copy of it on my computer!)
Anonymous
Posted on October 12, 2021Caller type: Unknown
Location: Australia
Ray
Posted on October 11, 2021Caller type: Unknown
Location: Netherlands
Anonymous
Posted on October 1, 2021Caller type: Other
Location: Australia
gosh some people need to learn to use the internet a bit better, there are a fair few pointless posts here
If you're unsure if it's legitimate, first thing you could do is search the number they've asked you to call back, which is 1300 064 698.
Searching 1300 064 698 shows it is a legitimate phone number for the legitimate companies already advised above in previous posts.
Anonymous
Posted on September 24, 2021Caller type: Unknown
Location: Australia
Anonymous
Posted on September 16, 2021Caller type: Unknown
Location: Australia
It's a scam. They are after your bank account details. All the affirmative comments on here have come from the scammers themselves to make it look legit..
I received a text telling me to call the number re a refund due on an NRMA insurance policy. No other detail. Beware.
John
Posted on August 13, 2021Caller type: SMS
Location: Australia
Not a scam - received SMS, verified number on NRMA website and with SGIO and got a refund on expired policy
Anonymous
Posted on July 10, 2021Caller type: Unknown
Location: Australia
Anonymous
Posted on July 9, 2021Caller type: Unknown
Location: Australia
I received this email and was super-sceptical.
Under the close supervision of an IT expert I proceeded through the refund process and should receive a refund of $50.
Now ask yourself. Does the NRMA have the ability to make this email notification sound less like a scam?
Absolutely. And as you work through the process there is even a phone /email verification step that almost guarantees you legitimacy.
But is it in the NRMA's best interest to be giving thousands upon thousands of people with expired policies a $50 refund?
Wouldn't it be better if a large proportion of these good people thought it was a scam?
Think about it.
Do you have a comment about 1300 064 698?