In case of an alarm sensor being triggered on a monitored property, they call the emergency phone numbers nominated by the person/business that pays for the monitoring. Our business has a large number of emergency numbers listed with them as they monitor many of our properties.
The emergency calls occur in the priority order as listed for the property. If the first number does not answer, they will leave a voicemail (if the number called has a voicemail service). They will then call the second number and so on.
The voicemail they leave says to call back on the second number 1300 365 151.
I guess the 1300 number means that the service can be rung back for the cost of a local call from anywhere in Oz. Perhaps, the 1300 number is also better tied into their customer answering system.
I came here to look up the number myself as I did not have it stored in my contacts and it looked suspicious. When I received the voicemail I realised it was legit and rang the 1300 number back. I have now saved both numbers in my phone's contacts.
They are a very polite and professional local company.
1 found this comment helpful
1
Anonymous
Posted on December 28, 2020 Caller type: Unknown Location: Australia
This number is consistent and bothering with no one on the other end .. really dodgy
1 found this comment helpful
1
Anonymous
Posted on March 12, 2025 Caller type: Nuisance call Location: Australia
This number calls at 3:00 am and ruins my sleep
0 found this comment helpful
0
Anonymous
Posted on September 24, 2024 Caller type: Unknown Location: Australia
Advising that we have an alarm going off But we dont have an alarm in our house
0 found this comment helpful
0
Mal
Posted on September 21, 2021 Caller type: Unknown Location: Australia
Caller: Security Left message: Please call security on 1300 365 151. This is the 4th time called, between 14/12/2020 and 20/09/2021.
0 found this comment helpful
0
Michael
Posted on February 20, 2021 Caller type: Unknown Location: Australia
Caller: Security Alarm Monitoring Service Legit security company
0 found this comment helpful
0
Anonymous
Posted on December 26, 2020 Caller type: Silent call Location: Australia
total silence, no response to my answering, I did not ring back.
0 found this comment helpful
0
Anonymous
Posted on May 4, 2018 Caller type: Unknown Location: Australia
Legitimate company.
0 found this comment helpful
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Robert
Posted on July 23, 2017 Caller type: Unknown Location: Australia
Message said they were from a security company mentioning a place I hadn't dealt with in YEARS!!! Sounds really dodgy...
0 found this comment helpful
0
I Called Back
Posted on June 17, 2016 Caller type: Telemarketer Location: Australia
I called back number (08) 8394 4000 just kept on ringing no one answered the call and never got any voice mail.
Comments on (08) 8394 4000
Dan
Posted on August 6, 2016Caller type: Unknown
Location: Australia
Security Alarm Monitoring Service
Posted on May 28, 2018Caller type: Company
Location: Australia
Peter
Posted on December 10, 2022Caller type: Company
Location: Australia
This is a legit security monitoring company that calls using (08) 8394 4000.
In case of an alarm sensor being triggered on a monitored property, they call the emergency phone numbers nominated by the person/business that pays for the monitoring. Our business has a large number of emergency numbers listed with them as they monitor many of our properties.
The emergency calls occur in the priority order as listed for the property. If the first number does not answer, they will leave a voicemail (if the number called has a voicemail service). They will then call the second number and so on.
The voicemail they leave says to call back on the second number 1300 365 151.
I guess the 1300 number means that the service can be rung back for the cost of a local call from anywhere in Oz. Perhaps, the 1300 number is also better tied into their customer answering system.
I came here to look up the number myself as I did not have it stored in my contacts and it looked suspicious. When I received the voicemail I realised it was legit and rang the 1300 number back. I have now saved both numbers in my phone's contacts.
They are a very polite and professional local company.
Anonymous
Posted on December 28, 2020Caller type: Unknown
Location: Australia
Anonymous
Posted on March 12, 2025Caller type: Nuisance call
Location: Australia
Anonymous
Posted on September 24, 2024Caller type: Unknown
Location: Australia
Mal
Posted on September 21, 2021Caller type: Unknown
Location: Australia
Left message: Please call security on 1300 365 151.
This is the 4th time called, between 14/12/2020 and 20/09/2021.
Michael
Posted on February 20, 2021Caller type: Unknown
Location: Australia
Legit security company
Anonymous
Posted on December 26, 2020Caller type: Silent call
Location: Australia
Anonymous
Posted on May 4, 2018Caller type: Unknown
Location: Australia
Robert
Posted on July 23, 2017Caller type: Unknown
Location: Australia
I Called Back
Posted on June 17, 2016Caller type: Telemarketer
Location: Australia
Do you have a comment about (08) 8394 4000?