Posted on April 1, 2017 Caller type: Scam Location: Australia
same person who called from a call centre earlier under a different number (07) 4865 2145 which i found several scam complaints when looking up Reverse australia
15 found this comment helpful
15
David York
Posted on April 1, 2017 Caller type: Unknown Location: Australia
Scam say there from Telstra And want you to get on your computer
5 found this comment helpful
5
Bazza
Posted on April 1, 2017 Caller type: Unknown Location: Australia
Appears to be a call centre robot scanning for humans answering. When you answer, they hang up.
3 found this comment helpful
3
Steve
Posted on April 21, 2017 Caller type: Unknown Location: Australia
Scammers wanting to get into your computer. Ring 5 times a day for 2 days, then switch numbers to 0769825471
0 found this comment helpful
0
Ann
Posted on April 20, 2017 Caller type: Unknown Location: Australia
Same calls as above from (07) 4861 2387 as well as (07) 2541 2387 same thing claiming to be from Telstra and I would have my internet cut off, sick to death of these scammers they are very rude and abrupt, I told them I was tracing there calls and they hung up on me.
0 found this comment helpful
0
Penelope
Posted on April 15, 2017 Caller type: Unknown Location: Australia
Same experience as david York above
0 found this comment helpful
0
Steve
Posted on April 14, 2017 Caller type: Unknown Location: Australia
The guy with an Indian accent said they were from Telstra and my internet connection was going to be disconnected in a month. He asked me to turn on my computer. I hung up. He immediately called back 3 times. I didn't answer. 30 minutes later he called again saying he was John from Telstra. I put the phone up to the screamer alarm at my front door. Hope the s***head is deaf now.
0 found this comment helpful
0
Max
Posted on April 12, 2017 Caller type: Scam Location: Australia
Please Telstra advise me on how to block stop these annoying calls from my home phone. These annoying numbers are (07) 4861 2387, (02) 5616 0105 and (03) 8751 7054. They are pretending they are the Australian Taxation Office - debit collectors.
0 found this comment helpful
0
judy
Posted on April 11, 2017 Caller type: Unknown Location: Australia
When I answer there is nothing,very annoying
0 found this comment helpful
0
rebecca
Posted on April 11, 2017 Caller type: Scam Location: Australia
Received a few of these calls in the past so this time instead of hanging up, I played along. I acted like I was extremely worried about my computer. After a few minutes on the line chatting, I held my panic alarm to my phone and let it "ring" for about 10 seconds. All I heard,after that was the woman screaming on the line. #fightback
0 found this comment helpful
0
IanR Caboolture
Posted on April 10, 2017 Caller type: Unknown Location: Australia
Just had them call "from Telstra head office" wanting access to our computers Bahahaha !!
0 found this comment helpful
0
SAE
Posted on April 10, 2017 Caller type: Scam Location: Australia
I was rung morning and evening by 4861 2387 (I'm in Brisbane so possibly an (07) in front of that). The first time I gave them no time to speak, just said I don't accept any unsolicited calls. The second time I decided to listen and was told my computer was to be cut off and that I was to get in front of it and they would talk me through what to do tp prevent this happening. The man who rang had an Indian accent and was posing as a Telstra technician on both occasions. He mentioned knowing my name, so I asked him what it was, and he did in fact have that correct.
I reported this to Telstra and got a very helpful reply. I've copied this below as, by sharing this, it may help many now and in the future:
Reply from Telstra to my report of calls from this number: Thanks for letting us know about this. What you encountered was, in fact, a scam. These sorts of frauds have been around for quite a while, often impersonating major brands such as Microsoft, Telstra and others. The goal of the fraudsters is to try to gain access to your computer, to your passwords, and sometimes to your bank accounts and other financial information.
Telstra should never unexpectedly contact you and ask for this sort of information and access - we've also recently published an article which contains a few tips as to how you can better identify if a call is truly Telstra, or a potential fraudster.
If you are ever in doubt about the authenticity of a call, we advise you to simply hang up and contact us through other channels, such as the phone number printed on your Telstra bill, or via MyAccount or even through web forms such as the one you used to reach out to us on for this issue.
If for any reason you’ve provided any information, or access, these fraudsters, please do let us know so that we may offer you some additional advice.
Additional general information over this sort of scam can be found at the ACCC's ScamWatch website:
There are a variety of technologies available to help you block the sorts of calls you received. Telstra has a product known as the Call Guardian which provides this sort of functionality as well. These devices work by allowing you to control which phone numbers are able to ring you, reach your voicemail, and so on. If this sort of product is of interest to you, you can find out more about it on our website.
Thanks for the report and we appreciate your vigilance!
0 found this comment helpful
0
Anon
Posted on April 10, 2017 Caller type: Unknown Location: Australia
I'm in Brisbane, & I've received two calls supposedly from this number in the last three days. As usual, when my answering machine picks up the call, the caller hangs up within a few seconds. From what I've read here, it's yet another scam targeting unsuspecting trusting Australians. Wish they were local .....
0 found this comment helpful
0
Occy
Posted on April 10, 2017 Caller type: Scam Location: Australia
Same here. I keep getting scam calls from this number.
0 found this comment helpful
0
Amelia
Posted on April 8, 2017 Caller type: Scam Location: Australia
Scammers! Saying they are from Telstra and that our internet will be disconnected tonight for the following month
0 found this comment helpful
0
Peter
Posted on April 7, 2017 Caller type: Unknown Location: Australia
Said they where from Telstra and wanted to get on our computer. Scam
0 found this comment helpful
0
Pheen
Posted on April 6, 2017 Caller type: Unknown Location: Australia
Caller with phoney Indian accent tried to tell me my internet provider was hacked. Then I hung up.
0 found this comment helpful
0
Michelle
Posted on April 6, 2017 Caller type: Scam Location: Australia
Have had this number ringing our home number, I just tried to call it back and it doesn't connect, dodgy scammers!!!
0 found this comment helpful
0
Samus
Posted on April 6, 2017 Caller type: Scam Location: Australia
Massive scam! they say they are from the technical department of telstra and they INSIST you have a problem with your internet connection. Got called a bloody motherf**ker because i argued with them and told them to stop calling my house.
0 found this comment helpful
0
Ken
Posted on April 6, 2017 Caller type: Unknown Location: Australia
Comments on (07) 4861 2387
Lyn
Posted on April 1, 2017Caller type: Scam
Location: Australia
David York
Posted on April 1, 2017Caller type: Unknown
Location: Australia
Bazza
Posted on April 1, 2017Caller type: Unknown
Location: Australia
Steve
Posted on April 21, 2017Caller type: Unknown
Location: Australia
Ann
Posted on April 20, 2017Caller type: Unknown
Location: Australia
Penelope
Posted on April 15, 2017Caller type: Unknown
Location: Australia
Steve
Posted on April 14, 2017Caller type: Unknown
Location: Australia
Max
Posted on April 12, 2017Caller type: Scam
Location: Australia
my home phone. These annoying numbers are (07) 4861 2387, (02) 5616 0105 and (03) 8751 7054. They are pretending they are the Australian Taxation Office - debit collectors.
judy
Posted on April 11, 2017Caller type: Unknown
Location: Australia
rebecca
Posted on April 11, 2017Caller type: Scam
Location: Australia
IanR Caboolture
Posted on April 10, 2017Caller type: Unknown
Location: Australia
SAE
Posted on April 10, 2017Caller type: Scam
Location: Australia
I reported this to Telstra and got a very helpful reply. I've copied this below as, by sharing this, it may help many now and in the future:
Reply from Telstra to my report of calls from this number:
Thanks for letting us know about this. What you encountered was, in fact, a scam. These sorts of frauds have been around for quite a while, often impersonating major brands such as Microsoft, Telstra and others. The goal of the fraudsters is to try to gain access to your computer, to your passwords, and sometimes to your bank accounts and other financial information.
Telstra should never unexpectedly contact you and ask for this sort of information and access - we've also recently published an article which contains a few tips as to how you can better identify if a call is truly Telstra, or a potential fraudster.
http://exchange.telstra.com.au/2014/10/15/is-it-really-telstra-calling/
We have additional information available at:
https://www.telstra.com.au/help/contact-us/complaints/verify
If you are ever in doubt about the authenticity of a call, we advise you to simply hang up and contact us through other channels, such as the phone number printed on your Telstra bill, or via MyAccount or even through web forms such as the one you used to reach out to us on for this issue.
If for any reason you’ve provided any information, or access, these fraudsters, please do let us know so that we may offer you some additional advice.
Additional general information over this sort of scam can be found at the ACCC's ScamWatch website:
https://www.scamwatch.gov.au/types-of-scams/buying-or-selling/remote-access-scams
There are a variety of technologies available to help you block the sorts of calls you received. Telstra has a product known as the Call Guardian which provides this sort of functionality as well. These devices work by allowing you to control which phone numbers are able to ring you, reach your voicemail, and so on. If this sort of product is of interest to you, you can find out more about it on our website.
Thanks for the report and we appreciate your vigilance!
Anon
Posted on April 10, 2017Caller type: Unknown
Location: Australia
Occy
Posted on April 10, 2017Caller type: Scam
Location: Australia
Amelia
Posted on April 8, 2017Caller type: Scam
Location: Australia
Peter
Posted on April 7, 2017Caller type: Unknown
Location: Australia
Pheen
Posted on April 6, 2017Caller type: Unknown
Location: Australia
Michelle
Posted on April 6, 2017Caller type: Scam
Location: Australia
Samus
Posted on April 6, 2017Caller type: Scam
Location: Australia
Ken
Posted on April 6, 2017Caller type: Unknown
Location: Australia
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