Debt collector for telstra they are a company called charter mercentile
Have been calling all hours of the day.

Same here. I'm definitely not an Optus customer, so there's no need whatsoever for them to be calling me.

Caller: ‭(07) 3620 7580‬

We have no outstanding debts so this must be a scam.

They always seem over eager to get me to give our bank account details over the phone even though i have told them iwill not do that. Sick of there lack of english skills and excuses.

Well they keep ringing us & we are not now & ever have been with OPTUS so all I can say is its a SCAM

sick and tired of them calling at all hours...phone me during business hours and I may answer but call me before 8am and forget it...have spoken to them and made arrangements but still keep phoning and can never understand the person on the other end.

nothing but pressure you can call up to 4 or 5 times a week and always before 8am and have even had them call at 9pm ...can never understand them as their english is very bad and they are very rude

They are the debt collection agency for Optus. I was put through to them after calling Optus direct. They do accept Bpay although they obviously try to pressure you for full payment via credit card or direct debit. I have received paperwork from them in the mail too.

Rubbish! They cannot make you pay with credit card over the phone. Don't fall for it. HANG UP.

Rings before 8am!!!

Debt collection agency.

Hi you all have it wrong!This is a debt collecting agency on behalf of any outstanding debts, not just optus...I probably would listen.but never pay it the first time.they say can u pay the full amount.? Say no!!!!Then they give u a huge discount. But only if u are going to pay the balance in full.payments plans are available.but take it seriously cause it only get worse and the debt gets bigger.But if you are very sure that you dont have any outstanding money owing to anyone or think it could be a scam. Ask for an abn number and research the company online. If they are a scam they wont give you an abn.....

We have had the same, we believe it is a scam, nothing they say add up. I don't believe they are from the above company, even though they suggest they are.Saying that we owe Optus money and to pay it right then and there via credit card, no option for bpay etc. and no evidence via a letter in the mail.

I think it's these people:  http://www.chartermerc.com.au/

This number called me a few days ago but I don't and have never had an account with optus!!

same happened to me! I don't even have account with OPTUS!

I had the same experience today.