This is the Orion Fraud Company my credit union uses, they wanted to check if I had made a strange transaction on my card, they didn't ask for any details except my name and then told me my card number and confirmed a transaction I made, after I said that was me they said thanks we just wanted to double check. Brilliant people

Also confirming they are a fraud protection company for visa, they do a great job.

I still reckon its a scam. They are just getting more sophisticated and now after identity theft instead of going just for your bank details. I got a text message at 3am with a typo, asking me to urgently call this number or send through a text with my latest transactions. Then at 8am someone called from this number and left a message using my name. For identity theft, they just need to cross reference your name, phone number, date of birth.

Definitely checks out. Fraud team for financial institutions. Worth a call back!!

Caller: Financial services

Called on behalf of our bank to check if we had transferred a certain sum of money.

Money would then be released to the person (company) intended.
They do a wonderful job in keeping our money safe from fraudsters.

Called re possible fraud charges - definitely not legitimate purchases. Good call to answer.

Fraud Protect for my Credit Card. safe number, glad they called as I know I was trying to buy online at that time

Had a text saying to contact them urgently. After reading comments here I did so. The person I spoke with had all the info already and asked if I was ringing from Indonesia. (No.) My card was scammed in Bali a couple of weeks ago. An attempt to use it made tonight. Will be cancelled and a new one issued. Was obviously reading a screen with info. All seemed legit to me.

Just checking if a credit card purchase was legit. Didn't ask me for any details other than to confirm the details they were providing me with. They then approved my transaction.

Caller: A company that monitors and reports unusual bank transactions

Definitely legitimate, set up by my bank, Bankfirst. My unusual transaction using OSKO caused an immediate red flag and an automatic notification. Everything was in order, so no action was needed. A helpful service, for sure.

I missed a call from this number and then got an SMS saying they are from my bank's Fraud Team and would like to confirm recent activities on my card.

I called them back. The agent didn't ask for any details from me. She knew my name and double checked that I made 2 recent transactions (she mentioned what they were). I just needed to confirm it's me and I made those 2 transactions.

Caller: Bank Fraud team

SMS and phone call bank fraud team confirming transactions

Caller: Fraud company

Legitimate. This is the fraud contractor for my bank. Called immediately after I had sent an unusual amount to a new biller. All checks out.

Caller: Qudos

Genuine. Made a 'first payment' from our Qudos account. Half an hour later the Osko payment had still not reached the destination account (unusual). Got an sms to call a specific number, a few minutes later an email from the fraud detection company who had partly obsured info about the account and the transaction and gave a case number. Checked the number. Called. Quoted number, asked a few questions as to whether I'd authorisied the transaction AND if I'd opened and managed the other account myself. Confirmed I had, payment was released. Quite impressed.

Caller: Orion Fraud Services

This is a legitimate company. Left a message regarding a suspicious transaction. I rang back expecting to be asked to provide a raft of my personal details but they did not require any information from me other than my name and alerted me to an unsuccessful online transaction on my card, which I confirmed I had made myself.

Caller: (07) 3258 4240

Legit phone number. Fraud team Cross checking online banking done by me is to not to scammer. Great to be alerted .& having added level of security in place..

Caller: Fraud detection company

Legit company. Working on behalf of a bank im with. Asked to confirm my name and the transaction amount i just made, and then asked me to confirm if it's legitimate transaction or not and then proceed to release the fund once i confirmed. Call back if you missed them!

Fraud team from my financial insitute checking on an unexpected payment. This is NOT a scam

Caller: Orion-Fraud Services for Visa

As others have said, 100% legit.

Received text about potentially suspicious (Uber) transactions they had detected. I checked my banking app and thought it may be possible. I rang them and they didn’t state their company name-Orion, which is disappointing and made me more skeptical. They asked for my name which I gave and after that I said I was weary of them and they said it was understandable and that if I’m not comfortable talking that I can call my bank in the morning. They detailed amounts and provider of service of the suspicious transactions. Turns out the transactions were fine. Good to see they are on top of things though and protecting people.

Caller: Fraud monitoring contractor for my bank

Like many others I was cautious when this call came in….they weren’t pushy and simply encouraged me to contact my financial institution…which I did, they quickly confirmed they were legit and had put a hold on my card because of suspicious … I then called back, discussed the transactions they were concerned about… the worst thing that happened was it ruined a Christmas gift surprise from my wife 🤓, but that’s a good outcome compared to alternative . Thanks!