Caller: 0488 805 713

Smoke Alarms Australia works with Real Estate Agents to make properties compliant to legislation. Your Real Estate Agent works with us to have your smoke alarms checked to make sure that they will alert if there is an incident. Our callers should start each call that they are calling from Smoke Alarms Australia on behalf of <Your Agent> and should then try to book an appointment with you . If you would like to confirm who we are you can visit our website - www.smokealarmsaustralia.com.au or you can contact us on 1330 125 276. Otherwise please contact your agent for confirmation.

Caller: Smoke Alarms Australia

Got several texts from this number about wanting to inspect my rental property.
However I never gave my details to these people, and my agent has no authority to do so either. Also my agent has no contacted me to confirm "they requested" an inspection. Seems dodgy

Caller: Smoke Alarms Australia

It’s a legit Company. Real Estate Agents are just useless at letting you know they’ve passed on your details to a third party (what a surprise!)

Caller: Smoke Alarms

Still sending messages trying to book appointments during hard lockdown due to Covid - strange..

Caller: Smoke alarms Australia

Spoke in a strange accent and called me by my name and quoted my address. Which is f*cking weird that they knew this info. Instant dodgy vibe. Asked me if I'm home on a certain day at a certain time and told me Shaun is the technician that will check my smoke alarm. Called property management and they had no clue about any of it.
Then I got a text from this cell number confirming the appointment.
Just seems super shifty.
But!! I will be waiting at home in the dark dressed like Conan with a massive sword JUST incase some jerk wants to mess with my junk.

Caller: Smoke Alarm Australia

Legit call from Smoke Alarm Australia to book a date/time to check in a regular smoke alarm check at our apartment. All good.

Caller: Smoke Alarm Australia

Rings for less than a second so they can put on their records that they attempted to contact you. So hard to organise with as a tenant, don't provide their availability until last minute an then expect you to drop everything for them.

Caller: Smoke alarms

This is a legit service. I’ve had them come out multiple times (organises through real estate agent) to ensure smoke alarms are compliant. They are give great service and usually in and out in no time

Caller: Smoke Alarms Australia

Smoke Alarms Australia - The NSW Government has made it the landlord's responsibility to inspect smoke alarms annually. Due to this law, Smoke Alarms Australia will contact you to organise a time to come and inspect the smoke alarm. This is silly because a lot of these smoke alarms are zero maintenance (10 year) devices. These smoke alarms are being over-serviced but that is the law that they have to follow.

The problem with Smoke Alarms Australia is their booking system. They call you sometimes an hour or two in advance and expect you to drop everything to let them in. Then they cancel the appointment and try to reschedule for another day (causing you to drop everything again, and so on). They call at odd hours. 8am on a Saturday morning for example.

If you don't answer within a few attempts they just ask the landlord to provide them an entry permit - claiming the tenant is being unreasonable.

This law is silly, it is an example of the massive over-regulation we have in NSW. These smoke alarms are also being inspected by the building management. These smoke alarms are being inspected twice a year by two different groups of people that don't share information.

casing the joint asking the wrong questions, given the above comment seems to be a computer generated phone number, would not trust.

Caller: Smoke pple

Alll correct. It’s like their management skills are useless. They must have learning disabilities or something.

Caller: Smoke Alarms Australia

It is a legit company, they have to periodically check smoke alarms. If the real estate company does not know, check with apartment building managers or maybe strata as they may have the details.

Caller: Scam

SCAM! be careful this number is used by scammers pretending to be smoke alarm inspectors, somehow they have you leaked information. I checked with the real estate agent and landlord, no such request had been made. The most likely scam is that they do the inspection and send you or the agent a bill. However the inspection has never been requested by anybody and not required.

Caller: Smoke Alarms Australian ( supposedly)

I have had numerous texts from this number, to which I reply yes, I am available for their specified date and time, but I receive no confirmation. This occurs every few days. The last text says
Quote: “ Good Morning, Happy Friday! Due to continues booking we are fully booked on today. May I ask your general availability?”
For an Australian company, this message is just plain weird, especially as I had just informed them the day before that I was available for Monday.
So it will be interesting to see if they turn up tomorrow, but I won’t hold my breath.

Caller: Smoke Alarms Australia

I have also got call from this number multiple times and I denied access as I never had any intimation from my real estate company. Then I got it confirmed by my real estate agent that they are legit. But the suspicion was more as they were using mobile numbers to call people for booking appointment. I told it straight to them as well and asked why they are not calling from a business number. Then I contacted Smoke Alarms Australia on their business number 1300 125 276 and they could validate the call with its time and appointment booked time.

It seems legitimate!

Caller: Smoke alarm Australia

The real estate request them to contact you and arrange time suitable for you to check the smoke alarms at the property.

Caller: 0488 805 713

One of the posts here says they should identify themselves as coming from some smoke company, this is not what happened. They claimed to be from a real estate that I am not with for my rental. I believe this may be a SCAM.

Called at 6:40pm on a Monday, also suspicious. Caller had a thick Indian accent and did not identify themselves at all. BERY SUS.

Caller: Smoke Alarms Australia

Genuine. Your real estate or property manager has booked you in for a firm inspection, if your properly manager didn't notify you that is the fault of the property manager.

Caller: Smoke Alarms Australia (too many names to quote)

How about the fact they have on numerous occasions rang me stating my real estate agent (lets just say XYZ) has requested on their behalf- XYZ has NEVER been my real estate agent, even before changing hands to the new ones since the sale of the property.

I have stated the hours I am available for a technician to come out- yet over and over again, they send me options outside of these hours?

I speak to one person- less than 5 minutes later, I get another call stating to be from Smoke Alarms Australia from a different operator.

Unless I have an express email from my ACTUAL real estate agent- I will not be allowing your company to visit my property, which is well within my rights!

Caller: Smoke Alarms Australia

Yes, sounds like a spam company lol but it is a real company that real estate agents book to get to check your first alarms.