Called twice, while I am in work, and not allowed to answer personal calls... but they never leave a message... if it is Bupa why is it from a mobile, surely they would use a land line ? I am very unsure if it is actually Bupa because surely there staff would leave a message and a phone number to call you back on... After all the phone scams and the stealing of peoples details from other places... I think I will block this number, seems a bit suspicious... the fact no message is left...

Caller: Unknown

0403 659 804 - when I called back I got the BUPA customer care desk.

They said they are from Bupa Custom Care and have some questions about my Bupa paperwork and ask me to provide my details. I refused to provide and then contact Bupa official number found out there was no enquiry about my paperwork from Bupa side. I think this number 0403 659 804 is a scam.

I just changed health funds from BUPA. They sent me an email asking me to reconsider. Replied saying “No because BUPA are too dear after jacking their prices up”. Now they are hassling me on this number.

Caller: Bupa

For some reason Bupa is reaching out to me via a mobile phone number and is asking for my personal details. Why on earth wouldn't they send a courtesy email first saying they'll reach out to me? I also find it in poor taste that they are asking for my details based on absolutely nothing trustworthy from their end. They should be providing a case number to me which I can confirm.

I have talked to BUPA via Whatsapp. They said, it is a scam.

Caller: 0403 659 804

They would say they are calling from payment team, and ask for your personal information straight away without greeting.

Scam call. Not Bupa.

Caller: Bupa

Wanted to let me know I'm behind in payments

I picked up the call. I usually stay quiet until the other end say somthing. I didn't greet or say anything. The other end was quiet for 30 seconds and it hung up. I'm sure it's scamer.

Caller: 0403 659 804

Called me on a public holiday which is weird at the first place. Then mentioned I have a payment problem and like to talk to me but need to confirm my personal information, name , birthday. I don’t feel comfortable to give those those information then they send me a confirmation email though Donotreply @ bupa.com.au. I hesitated to give my home address when she asked and ask if this payment problem can be solved in store. She said yes, but it’s very important and need to be solve asap. I asked like now? She said no. I said then I’ll go to the store next Monday and solve it. Then I asked her to leave a note in my file about the call today. She said she needs to confirm my detail before she can access my account. It makes no sense since she is confirming so she should have authority to my system and leave message. I reckon it’s a scam.

Caller: BUPA

Likely real BUPA. I have cancelled health insurance with them 2 days ago and now got a missed call. Weird though that it is from mobile number and no message left.Y

Caller: Maybe BUPA?

They are using personal mobile numbers because many are working (bludging) since Covid!!!!!

Caller: Not sure - no message so who cares.

Called 3 times - no messages, I have put this number on a block list.

If it is BUPA this is terrible customer service and spam calling from a 'mobile' number. If it is actually Bupa they've just lost the right to call me as I will not receive calls from that number any longer.

Caller: No Message Left so No Idea

Since I cancelled my Bupa during cooling off period I filled out the survey and clicked DO NOT CALL to discuss. So the fact they are calling verifies that in fact they don't listen to their customers and I am happy I cancelled.

No message, no pickup, no call back - so I treat it as a scam.

Caller: 0403 659 804.

4 missed calls from 0403 659 804. I checked my online BUPA account and my last bill was overdue. I paid the bill online. The phone call might be legit or could be anyone with knowledge of the overdue amount. Best to not give anyone yur details and deal with it yurself imo.

Claimed to be from BUPA’s payment team trying to take payment for our ‘overdue’ account. Were paid up until the end of September (it’s currently mid July). Hung up. Will visit a BUPA storefront and find out what is going on.

Caller: BUPA

Bupa, very rude and upsetting call, if this is how they treat customers, time to change providers RUDE

Called me at least 3-4 times as I had missed calls, no voicemail. I picked up today and they lady claimed to be from BUPA then jumped straight into wanting to verifying my ID details on the account. When challenged by me as i didnt know who they were calling off a random mobile number and wanting my details, they said they were from the BUPA payments team. I said there are no payment issues and i've received no emails from BUPA about payment failure as they would normally do. I said i'll log into the BUPA portal and check myself and update any credit card details myself if needed. She then offered to update it for me, i said no and stop calling me. Logged into my BUPA and i'm currently paid up for another month and valid credit card details provided. scam.

When I picked up, it became silent. I said Hello, but nor response. Now, blocked that number