Comments on (03) 9492 4315

87.50%
Spam Score
14 complaints this year, 22 total complaints

14 complaints this year, 22 total complaints

Comments on (03) 9492 4315


Evie

Posted on September 30, 2021
Caller type: Unknown
Location: Australia
Caller: Simply energy

The office of Simply Energy
22 found this comment helpful
22

Anonymous

Posted on December 10, 2022
Caller type: Unknown
Location: Australia
Caller: Said he was from simply energy

The guy rang me then asked me my full name. I said you rang me -you know my name but repeated it to him. Then before explaining any purpose for the call said he needed to ask more questions about me. (DOB etc) I got a bit wary and told him I was ending the call.
6 found this comment helpful
6

Anonymous

Posted on July 25, 2022
Caller type: Unknown
Location: Australia
Caller: simply energy

It is Simply Energy. Guaranteed.
5 found this comment helpful
5

Karl

Posted on February 14, 2024
Caller type: Unknown
Location: Australia
I am working through my unwell, elderly brother's missed calls. In previous weeks both of my brothers tried to get simply energy (or whoever they purport to be), to change the account info, for a service shared with a recently deceased brother. Both of these brothers had been at the same place of residence for many decades.(I have 4 brothers, one now deceased).
They ( simply energy) have, collectively, & comprehensively, faffed up everything, & also are now charging my brother a postage fee for not using electronic only means. Avoid or severely limit any interaction with these entities.

Folks, this is where we are now, thanks to the so called elected wonkers who illegally sold off all our utilities ( ie the people's crown jewels) without referendum, for we the people to make decisions, which ony we can make around our own utilities - ie gas, water, electricity, telecommunications. Time to concentrate.
2 found this comment helpful
2

Anonymous

Posted on April 11, 2023
Caller type: Company
Location: Australia
Caller: Simply Energy

Legit from Simply Energy. Was weary at the start.. but was able to confirm my account number at the amount i had owing etc... legit
2 found this comment helpful
2

LYN

Posted on March 4, 2023
Caller type: Service
Location: Australia
Caller: Simply Energy

Simply Energy
2 found this comment helpful
2

Anonymous

Posted on February 23, 2022
Caller type: Unknown
Location: Australia
Caller: Simply energy

She asked me about my ex's number who broke up with me 2 years ago lol
2 found this comment helpful
2

Simply Energy EX Customer yeehaa

Posted on December 13, 2023
Caller type: Nuisance call
Location: Australia
Caller: Simply Energy Thug

This thug from S.E ( Engie ) called me to threaten me about closing my account. Has called every day for 2 weeks and sent over 60 threatning emails
1 found this comment helpful
1

Anonymous

Posted on November 4, 2023
Caller type: Unknown
Location: Australia
Caller: Think she said Gay

Msg left on a saturday voice mail - Gay was from Simply Energy - their offices only operate Monday - Friday. So why call Saturday. She never said what she was calling about. She said to call the offices back Monday - Friday!! I thought it was a bit wierd.
1 found this comment helpful
1

Anonymous

Posted on January 3, 2023
Caller type: Unknown
Location: Australia
I had the same situation. I wasn't going to give my DOB. Hung up on him.
1 found this comment helpful
1

Anonymous

Posted on July 12, 2022
Caller type: Scam call
Location: Australia
Caller: Simply Energy

They said they were calling random customers to check up. Really sketchy.
1 found this comment helpful
1

Anonymous

Posted on September 27, 2024
Caller type: Unknown
Location: Australia
Caller: Engie

I received several calls from this number over a few days and didn’t answer coz I thought it was a scam. Checked this site and then thought it might be genuine so rang them. Person I spoke with said there is no record of anyone ringing me. Who knows what it all means? If they want to contact me they can write
0 found this comment helpful
0

Gregory

Posted on September 10, 2024
Caller type: Other
Location: Australia
Indian accent said I'm from engine knew my name,sick of these Indian- Pakistanis trying to get info from me I'd like to catch up with them
0 found this comment helpful
0

Anonymous

Posted on August 1, 2024
Caller type: Unknown
Location: Australia
Report to Energy Ombudsman & ACCC. We have x2 complaints/reports in with each. Engie is now being investigated by both! :)
0 found this comment helpful
0

Scott

Posted on July 25, 2024
Caller type: Service
Location: Australia
Caller: Engie (Formerly Simply Energy)

I was expecting a call from my Energy Provider Engie (Formerly Simply Energy) around 1pm but later noticed it went straight to Voicemail. I thought I had bad phone reception and it went straight to voicemail but upon checking missed called it was automatically blocked as Spam. Upon calling this number back it appears the same as their 138808 number which is a local call from anywhere in Australia.

If you were not expecting a call from them I would ofcourse be wary as there are better ways to communicate with most people these days via letter, email, text but when you are expecting a call from this service having it blocked on first attempt can lead to an inconvenience now that I have to wait another 2 hours for her to call me back.

I will unblock this on my phone so I can receivr the call next time.
0 found this comment helpful
0

Anonymous

Posted on June 27, 2024
Caller type: Unknown
Location: Australia
Caller: Simp..? Energi ?

Would not tell me her call location. Surely a call centre.
0 found this comment helpful
0

Anonymous

Posted on May 21, 2024
Caller type: Unknown
Location: Australia
Not simply. You fell for it
0 found this comment helpful
0

Anonymous

Posted on May 21, 2024
Caller type: Unknown
Location: Australia
Definitely a scam. I smelt a rat and asked for details about the office etc. they couldn’t answer. I asked for a note of this conversation to be put on file and phoned back on the 13 number and they said the was no record of the previous call. DONT GIVE DETAILS
0 found this comment helpful
0

Wendy

Posted on April 29, 2024
Caller type: Company
Location: Australia
Caller: (03) 9492 4315

I have the same problem every single day this number say I have to do my information credit check Then I can have supplies from them but I had use provided from Simply Energy Electric and gas more then 6 years and keep telling me provider my Bank details and and DOB …..
Then my final bill I have paid but they keep post to my email I still owned Horrible Company I was thinking this like scams
0 found this comment helpful
0

Mr F

Posted on January 23, 2024
Caller type: Call centre
Location: Australia
Caller: Simply energy

This is 1 of simply energy's numbers, they ask for lots of information upfront without giving their Full Name
0 found this comment helpful
0

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