This is Aust Post. Most likely follow up service customer from a complaint made.

Australia Post SUCKS

Caller: Australia POST

Unfortunately I missed this call by a second (I live in Sydney and this is a Melbourne number doesn't help when I get soooo many scam calls). Of course if you call back you get the option to call the 1300 number and be mocked by the robot automation.... Reason for your call? I'm sorry I cant help with that and so on until you simply give up....
The only reason I got the call in the first place was because the delivery guy from Aust post tried to deliver the parcel - not by actually knocking on the door - then marking it as delivered without leaving any card or anything - just the email saying your parcel has been "delivered"... Then the parcel went to not so local post office- one far out of the way and of course the parcel was a tv so it won't fit in the car I have. Fixing this kind of problem that should never have been a problem in the first place... Priceless. Last time I ever buy anything from Australia post.

Just got 2 calls from Australian post. They hanged up before i could even pick up the call. Funny enough that was one of my complaints with them is that no one ever leaves a voice messages

I scratch my head over follow up call from Australia Post received today 16/07/2018! I really can't remember which complaint they would be following up because I find dealing with them is an ongoing issue and have made quite a few complaints this year alone. I would however love to know why my local Post Office is still in operation after so many bad experiences.

Caller: Australia Post

Australia Post calling me (despite me choosing email contact only option) to tell me that my parcels, which were stolen from the front of my house because the driver left them in plain sight, full view of the footpath and the road (not what any reasonable person would deem a 'Safe place'), are not their responsibility and they are not liable and that I should contact the sellers to have the parcels replaced by the sellers. Why the sellers have to be responsible for Australia Post's failure is beyond me.

Caller: Australia Post

Not sure why people are angry that Australia Post is calling you to sort out your complaints. I answered and received fantastic customer service. Yes, I had requested they email me but they call if they feel it's urgent enough. 100% legit call and my complaint was resolved.

Legit call from Australia post after making a complaint .

Caller: Australia Post

Returned a missed call re: complaint of missing parcell from weeks ago. Recording said we have just tried to call you re: complaint then redirects me to the usual endless circle of trying to then find the person who called me to address the issue. What a mess. You're customer service is a joke Australia Post in every aspect of every department of your business.

Aus Post complaint follow up.

I called back this number TWELVE times. I'm so forgetful lately. God I'm a d*ckhead.

I just got a call from this number...Same same, rang twice and hang up...

Aust Post are looking for people to sack... Here we have a person being paid a wage to call and talk to Aust Post customers. The only record of them doing their job will be call registers of out going calls. So they dial your number and hang up, the call is recorded and they get paid.

I for one am off now to Aust Post web site to complain and if we all do that, we just might get this person sacked.

So they ring me back finally, after I opted for a callback and when I answer they do not speak. After approx 45secs of me shouting 'hello' they hang up. Great work Aust Post. Pls call back again.

I don't answer unknown calls, so called this number back only to find it is Aust Post. I have a complaint with them, that is over a week old, so assume that's what it may be about, however Australia Post disturbing me with calls is unacceptable, as part of my complaint is that they are to respond via email. Utterly useless organisation, thieving from customers, whilst providing less to nothing and infuriating them intentionally. The entire complaint was about being emailed to say there was mail in my PO Box, of which I am the sole customer and when I arrived to pick it up, there was no mail. Unsurprisingly the chump in the PO had no idea... literally manages to breath and exist and that's about all. They often put mail in the wrong boxes and I asked him to check... got a vacant stare back followed by "no idea". Gross incompetence

Caller: Australia post

Australia post called me after I logged an enquiry, they were extremely helpful! I even told him to call me back after 30 minutes as I was busy and he did! Very satisfied with their help.

Caller: Australia Post

Agent hung up as I answered on the first ring, clearly don't like having to talk to customers about their complaints and an easy way to mark down as an attempt to contact the customer

Caller: Assuming AustPost

Based on all the comments here I assume it’s Australia Post about a complaint I made. Except, I answered and no one spoke. I repeated hello a few times over about 20 seconds and nothing, so I hung up

I had the same issued. After going through repeated email enquiries with AP they admitted that they delivered my parcel to the wrong address and would try an get it back! Next email from someone else said I should just contact the seller as AP deemed it lost! Such crap service. I'm taking the issue to the next level as this just isn't good enough

Caller: Australia Post

Call from Australia Post contact centre - Investigations team for missing parcel. Refunded me my postage fees.

I called back number (03) 9279 4000 reached IVR for Australia Post