Confirmed, its AGL.

Possibly AGL,
that disregards respecting, or guarding account holders' personal information when using 'voice robots' that divulge personal details for 'confirmation' to any goon that answers the telephone. Another great idea from some 'MBA - Management By Arrogance' fukwit.

I believe that practice contravenes Australia's Privacy Act.

The crap I had to put up with almost all utility providers helping forgetful account-holders sort their bills has been most annoying, a sheer nuisance already wasting carers' precious time.

In short,
'Personal Information' can only be legally demanded if it is essential to run the business involved.

I called back number (03) 9206 8980 reached IVR of company called AGL.

Caller: AGL

Told to only phone after 5 PM and it's 10 AM..

AGL marketing. I agreed to switch to AGL but then cancelled during cooling off period of contract. Now they won't stop calling me every one to two weeks. Nuisance.

AGL customer resolution service

It's legit. AGL. was related to my utility service.

who knows, who cares...

AGL Customer service.

AGL - Harrasment calls EWOV will sort this unprofessional company out pretty quickly!!!

Yep, AGL reminding me to pay my bill (which isn't due for another 3 days)

AGL, ring and hang uo.