I received a call today from a very lovely Christine. She took me through a tour of the Windows Event Viewer, followed by a visit to the Run -> "inf infections" which takes you to the Windows INF folder. Apparently I had 1,316 infections!! She then pointed me at www.ammyy.com but my virus scanner "detected" it as a virus. So we then tried www.logmein123.com which again my virus scanner "detected" as a virus. At that point I asked for her name and number so I could call her back as I had to go back to "work". :) It was an interesting experience.

tl;dr: COMPUTER MAINTENANCE DEPARTMENT is trying to get remote control of your PC to infect it with crap. Just hang up.

A person, calling himself Eric Wilson, wanted me to type a code into my computer to rectify an "infection" that he said his company had been notified by an "international routing system" my computer had.Doing so might enable his company to use my computer to appear as the source of spam or viruses generated to other computers.

My daughter received a call from these people. She did not give them any info and they gave her a number for me to ring back on (03) 9014 9868. Very heavy accent very hard to understand. Even spoke to supervisor and he would ring me back

They told me that my computer was sending error messages all the time and they wanted me to give them remote access show they could show me the errors (also the would be able to insert any thing to my computer wit out me knowing), They could not tell me what program was causing the error or the type of error.
I stood my ground and refused to do as they asked. If told them that they would have to give me more information in writting and send it to me by SNAIL mail I did not give them my home address thet had the home phone number and my name the would be able to find out my address.
So be aware of any one saying the are from Global computing
or names like Mark Anderson, Joshua Smith
or use the phone number (03) 9014 9868
or asks you to open your browser and type in www.teamviewer.com
This is all the contact details I have on them, I hope this can save some one.

That's http://www.goo.gl/MD1jZ for the details about these scammers ( with clickable link )

"Jason Wilson" sounds like one of a JarsSupport "Technician" names (read: made up) - who posts to a with their full name? Unless they're trying to garner more credibility?

They are indeed scammers.

PS: Their website looks really professional - but the content in it is suspicious (and repetitive) not to mention, if you click on the "Authorize.Net Verified Merchant" seal at the bottom of the page - verification fails.

Yup!  It's a scam....took me a while to catch on it had nothing to do with recent malfunction of my computer, reported to Bell.  When I began asking about charges since I already have virus protection they said they wouldn't charge until the other one runs out, but that I would suddenly find my "infected" computer totally useless with a black or blue screen.  I hung up...then googled and found the scam!

pc / sw scammer called from (03) 9014 9868 claiming to be a company called Virtual Support - see web page below - this scam has been around in UK since 2008http://www.phonesreview.co.uk/2010/07/19/scam ... o-be-microsoft/