Posted on January 22, 2013 Caller type: Survey Location: Australia
I got a call from these people despite the fact we are on the no call list and the conversation went like this.
HIM "Hello Sir it's Thomas from DBM Consulting how are you this evening? I just want to assure you we're not selling anything, we run surveys and I was hoping to ask you a few questions.
Can I start by asking if you are employed?"
ME Sure, I'm actually happy to answer your questions, but before I do I have a couple of my own. Could you tell me where you are from again, I didn't catch it the first time?
HIM DBM Consulting, we're a company that conducts surveys and we've been asked to undertake a census in your area. We aren't trying to sell you anything.
ME Yup, great. So once you gather this information what do you do with it?
HIM We compile the information. Could I ask you whether you are employed?
ME So after you've compiled it what do you do with it?
HIM We don't do anything with it.
ME You don't do anything with it? Nothing at all? The company you work for spends money to hire people like you to ring people like me, an exercise that presumably takes hour...they collect and collate the data into some sort of meaningful report, but at the end of it you all just stand around in a circle-jerk or pat each other on the back about what a wonderful job you did getting all that information together? The information you're going to do nothing with?
HIM We recieve requests from agencies to collate data for them.
ME So you sell it to them.
HIM No government agencies make the request.
ME So you sell it to the government?
At which point he hung up on me.
I don't mind helping these poeple, but if I get BS, I give it. Pitty the fool who rings me from there again.
277 found this comment helpful
277
Dandan
Posted on April 8, 2011 Caller type: Unknown Location: Australia
Call hung up when I answered. When I called back I got a recording saying that it was a market research company that hadn't been able to reach me ( I answered!) and that they weren't trying to sell me anything .This is on a new mobile that's only been activated a week ? Seems dodgy!!
108 found this comment helpful
108
Michael
Posted on July 21, 2011 Caller type: Survey Location: Australia
This number belongs to DBM Consultants, based in Melbourne.
They are a legitimate market research company, and will often call using their clients name (Telstra, Westpac etc.) for brand-image reasons.
They are not scammers, they will not ask for your personal information that could lead to identity-fraud. Give the number a call. If you still don't believe it, give your bank or whoever they claimed to be a call and they will verify it for you.
33 found this comment helpful
33
Megan
Posted on May 21, 2013 Caller type: Survey Location: Australia
I rang the number Simone suggested. They disconnected the call straight away and promptly rang me back. The lady was polite (and an Aussie accent which us a bonus) and asked why I called, I explained I wanted to be taken off the list and she was nice as pie and said no problems. Please remember that is may be an annoyance to you, but this is an Aussie call centre with people just doing a job so they can feed their family/make a life for themselves. I'm pleased they employ Australians instead of outsourcing jobs to overseas.
25 found this comment helpful
25
Zara
Posted on January 19, 2013 Caller type: Unknown Location: Australia
I get a call from this number every day
22 found this comment helpful
22
Simone
Posted on May 14, 2013 Caller type: Unknown Location: Australia
Call the number (03) 8809 5333 and get put through to a supervisor, provide them with the number you have been getting the calls on and request to be taken off the list.
Just did it, easy as:) No more calls.
20 found this comment helpful
20
Rex Russell
Posted on February 8, 2013 Caller type: Unknown Location: Australia
Annoying pests
15 found this comment helpful
15
Kim
Posted on July 27, 2015 Caller type: Unknown Location: Australia
I simply blocked the number on my phone. iPhone has that feature to block all future calls from the number. I don't even bother answering my home number anymore. It's only ever marketing calls. Yet I have a private number. It's only used for occassional outbound calls now. Shame it has to come to that.
13 found this comment helpful
13
Jungwon
Posted on July 23, 2012 Caller type: Telemarketer Location: Australia
I keep getting their damn calls. I picked up once and they were rude, so I hung up. I get calls from them at 10PM! That's pushing it bad!
10 found this comment helpful
10
LH
Posted on May 18, 2013 Caller type: Telemarketer Location: Australia
You can find out exactly what DBM Consultants does and how to contact them by visiting the company's web site :) http://www.dbmcons.com.au/default1.asp DBM Consultants Privacy Officer Steve Luxa, Melbourne (61 3) 8809 5333 sluxa @ dbmcons.com.au
7 found this comment helpful
7
Tom
Posted on July 19, 2012 Caller type: Unknown Location: Australia
Rings twice and hangs up. Getting at least two calls a day lately - I note the number and don't answer after reading previous comment. I thought they would get the message by now.
5 found this comment helpful
5
Kathy
Posted on October 23, 2016 Caller type: Unknown Location: Australia
I found this site useful as this has identified this number (03) 8862 7400 as one from annoying telemarketers (DBM Consulting). I have now blocked them from my iphone. I have no interest in having a discussion with someone who wants me to complete a survey. My personal business is NONE OF THEIR BUSINESS. As a general rule I don't answer calls when I don't recognise the number. I let it go to message bank and call people back when it is legitimately of interest to me. I suggest you do that to.
4 found this comment helpful
4
Phil
Posted on May 28, 2012 Caller type: Unknown Location: Australia
They call often. It goes to voicemail. No message. Just a nuisance call.
4 found this comment helpful
4
Annoyed by DBM
Posted on February 9, 2018 Caller type: Telemarketer Location: Australia
Ring this guy, their privacy officer: direct line and direct email. Express your displeasure in person.
Euan Wilson Director of Ooerations (03) 8809 5333 ewilson @ dbmcons.com.au
3 found this comment helpful
3
Maddie
Posted on September 23, 2015 Caller type: Survey Location: Australia
I have been receiving several calls daily from DBM consultants. Their webpage gives the email address of their "Director of Operations": WayneJones re - privacy policy
I sent an email to him on wjones @ dbmcons.com.au asking for my mobile number to be removed from their database,
3 found this comment helpful
3
L
Posted on May 8, 2012 Caller type: Unknown Location: Australia
Just a got a call and they hung up upon answering. Also had a missed call a few days earlier from this number but no voice mail. Interesting that so many others had this same issue!
3 found this comment helpful
3
Lion Tamer
Posted on June 22, 2017 Caller type: Telemarketer Location: Australia
If they were legit they would use the do not call register and stop phoning those of us that are on it. Duly reported the MAGGOTS, make sure you register your numberS and then report any telemarketing tosspot on https://www.donotcall.gov.au/consumers/lodge-a-complaint/
2 found this comment helpful
2
tom hate
Posted on December 12, 2016 Caller type: Scam Location: Australia
This is a private investigation company they call and latch on your phoneline. DON'T ANSWER AND IF YOU DO YOU DO YOU HAVE TO REMOVE SIM CARD TO THWART THE LATCH. good luck .
2 found this comment helpful
2
Madden
Posted on February 29, 2012 Caller type: Unknown Location: Australia
Yes I get calls from this number. No voice messages left!
2 found this comment helpful
2
Anonymous
Posted on October 29, 2018 Caller type: Survey Location: Australia
Caller: Westpac Customer Survey on (03) 8862 7400 I have actually missed the calls (3 in the last 2 days), but would not have answered anyway, because Westpac have no reason to be calling me! I will block these calls now.
Comments on (03) 8862 7400
BJ
Posted on January 22, 2013Caller type: Survey
Location: Australia
HIM
"Hello Sir it's Thomas from DBM Consulting how are you this evening? I just want to assure you we're not selling anything, we run surveys and I was hoping to ask you a few questions.
Can I start by asking if you are employed?"
ME
Sure, I'm actually happy to answer your questions, but before I do I have a couple of my own. Could you tell me where you are from again, I didn't catch it the first time?
HIM
DBM Consulting, we're a company that conducts surveys and we've been asked to undertake a census in your area. We aren't trying to sell you anything.
ME
Yup, great. So once you gather this information what do you do with it?
HIM
We compile the information. Could I ask you whether you are employed?
ME
So after you've compiled it what do you do with it?
HIM
We don't do anything with it.
ME
You don't do anything with it? Nothing at all? The company you work for spends money to hire people like you to ring people like me, an exercise that presumably takes hour...they collect and collate the data into some sort of meaningful report, but at the end of it you all just stand around in a circle-jerk or pat each other on the back about what a wonderful job you did getting all that information together? The information you're going to do nothing with?
HIM
We recieve requests from agencies to collate data for them.
ME
So you sell it to them.
HIM
No government agencies make the request.
ME
So you sell it to the government?
At which point he hung up on me.
I don't mind helping these poeple, but if I get BS, I give it. Pitty the fool who rings me from there again.
Dandan
Posted on April 8, 2011Caller type: Unknown
Location: Australia
Michael
Posted on July 21, 2011Caller type: Survey
Location: Australia
They are a legitimate market research company, and will often call using their clients name (Telstra, Westpac etc.) for brand-image reasons.
They are not scammers, they will not ask for your personal information that could lead to identity-fraud. Give the number a call. If you still don't believe it, give your bank or whoever they claimed to be a call and they will verify it for you.
Megan
Posted on May 21, 2013Caller type: Survey
Location: Australia
Zara
Posted on January 19, 2013Caller type: Unknown
Location: Australia
Simone
Posted on May 14, 2013Caller type: Unknown
Location: Australia
Just did it, easy as:) No more calls.
Rex Russell
Posted on February 8, 2013Caller type: Unknown
Location: Australia
Kim
Posted on July 27, 2015Caller type: Unknown
Location: Australia
I don't even bother answering my home number anymore. It's only ever marketing calls. Yet I have a private number. It's only used for occassional outbound calls now. Shame it has to come to that.
Jungwon
Posted on July 23, 2012Caller type: Telemarketer
Location: Australia
LH
Posted on May 18, 2013Caller type: Telemarketer
Location: Australia
DBM Consultants Privacy Officer
Steve Luxa, Melbourne
(61 3) 8809 5333
sluxa @ dbmcons.com.au
Tom
Posted on July 19, 2012Caller type: Unknown
Location: Australia
Kathy
Posted on October 23, 2016Caller type: Unknown
Location: Australia
As a general rule I don't answer calls when I don't recognise the number. I let it go to message bank and call people back when it is legitimately of interest to me. I suggest you do that to.
Phil
Posted on May 28, 2012Caller type: Unknown
Location: Australia
Annoyed by DBM
Posted on February 9, 2018Caller type: Telemarketer
Location: Australia
Euan Wilson
Director of Ooerations
(03) 8809 5333
ewilson @ dbmcons.com.au
Maddie
Posted on September 23, 2015Caller type: Survey
Location: Australia
Their webpage gives the email address of their "Director of Operations":
WayneJones re - privacy policy
I sent an email to him on wjones @ dbmcons.com.au asking for my mobile number to be removed from their database,
L
Posted on May 8, 2012Caller type: Unknown
Location: Australia
Lion Tamer
Posted on June 22, 2017Caller type: Telemarketer
Location: Australia
tom hate
Posted on December 12, 2016Caller type: Scam
Location: Australia
DON'T ANSWER AND IF YOU DO YOU DO YOU HAVE TO REMOVE SIM CARD TO THWART THE LATCH.
good luck .
Madden
Posted on February 29, 2012Caller type: Unknown
Location: Australia
Anonymous
Posted on October 29, 2018Caller type: Survey
Location: Australia
I have actually missed the calls (3 in the last 2 days), but would not have answered anyway, because Westpac have no reason to be calling me! I will block these calls now.
Do you have a comment about (03) 8862 7400?