Comments on (03) 7019 5541

87.50%
Spam Score
9 complaints this year, 29 total complaints

9 complaints this year, 29 total complaints

Comments on (03) 7019 5541


Ellen

Posted on September 2, 2024
Caller type: Scam call
Location: Australia
Caller: (03) 7019 5541

100000% scam. This scammer is relentless. They emailed me, text me and then called me saying I needed to pay import taxes on Fedex parcel. They are very good at this, they have all the correct numbers and designs on their communication to scam you. I replied telling them I had reported them to the FedEx fraud department and to the Aus government fraud department and they got catty. My parcel arrived in 2 days time without an issue.
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Anonymous

Posted on July 31, 2024
Caller type: Company
Location: Australia
Caller: FedEX

Not a Scam, the tracking number was for a set of books ordered from amazon, They required my full name for customs clearance. When I checked amazon the order only had my first name attached and the tracking number was the same with both fedex and amazon delivery info matched up.
0 found this comment helpful
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Anonymous

Posted on July 22, 2024
Caller type: Company
Location: Australia
Caller: Fedex

This is DEFINITELY FexEx. I was waiting for a delivery and it is held in customs for clearance. They details some very specific things that are only written on the box, there is no way anyboxy except this caller would have known the information.

Its LEGITIMATE
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Anonymous

Posted on June 15, 2024
Caller type: Unknown
Location: Australia
Caller: ?? FedEX

Scam? Call regarding package that I know nothing about . Not sure why they rang my number. Said they would return it to sender .
0 found this comment helpful
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AM

Posted on May 6, 2024
Caller type: Unknown
Location: Australia
Caller: Fedex

this is not a scam, this is Fedex calling
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Anonymous

Posted on February 22, 2024
Caller type: Scam call
Location: Australia
Caller: FedEx scammer

This scammer must be inside FedEx or intercepting FedEx delivery details. I ordered a small, very low value ordinary item online which was then was dispatched via FedEx from Hong Kong. Coincidentally I then received a brief missed phonecall from this number (03) 7019 5541 from Melbourne (spoofed?). Plus I then got a Text Message from so-called "Fedex-Exp" starting with "GOOD DAY" in capital letters - looked fishy so deleted it from phone. The scammers are very clever to impersonate fedex, when they know a fedex delivery is on the way.
0 found this comment helpful
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Alex

Posted on February 12, 2024
Caller type: Unknown
Location: Australia
You’re responsible for duties in Australia. If your item was above certain value, then FedEx Wi be doing Clarence including payment from you.
0 found this comment helpful
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Anonymous

Posted on November 28, 2023
Caller type: Unknown
Location: Australia
Caller: SCAM FED EX

FED EX SCAM trying to get payment for customs!
0 found this comment helpful
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Joshua

Posted on November 17, 2023
Caller type: Unknown
Location: Australia
I called fedex 13 26 10 and they gave me the 1800 111 112 number. It didn’t work, so I called fedex back and told them to get their customs dept to call me regarding this fee. My item cost $3.5k and I was aware I would have to pay aus GST coming into Australia. This number called me and when I asked sent me a breakdown of of the costs. It’s a very suspicious however I contacted fedex directly so I’m so confused.
0 found this comment helpful
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Anonymous

Posted on September 14, 2023
Caller type: Scam call
Location: Australia
Scam caller, they must have compromised fedex or something as the timing is ridiculous.
0 found this comment helpful
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Anonymous

Posted on September 12, 2023
Caller type: Unknown
Location: Australia
Absolute scum...ordered a package from China called me just before the package was due to leave asking for me to send information - scam nearly fell for it until I looked again at email and it looks odd, contacted fedex to ask about the charges due they was not aware.. I also checked the charges on line for customs and these didnt match. When I replied to the email calling them scammers they said do you not want your package I said no send it back - vile humans stealing people of there own hard earned cash.
0 found this comment helpful
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Anonymous

Posted on September 2, 2023
Caller type: Call centre
Location: Australia
Claiming to be FedEx. And wanting to check address on a parcel that wasn't ordered. Asked for wrong person.and gave wrong address. Scam
0 found this comment helpful
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Lincoln

Posted on August 21, 2023
Caller type: Scam call
Location: Australia
Caller: FedEx impersonation scam

THIS IS A SCAM. Do not respond to the caller, do not engage.

Recently ordered a product from a known US/UK retailer mpb.com. They sent the package with tracking number and invoice. 2 days later, I receive text message from 'Fedex-Exp' with the following (non reply) message:
"Fedex Tracking# [correct tracking number] requires your ITEMIZED COMMERCIAL/SUPPLIER'S INVOICE for Customs Clearance.
Please email paperwork to 5545113 @ fedex.com and aucdndoc @ fedex.com with the tracking number as subject to avoid return or call us at 1800 111 112 opt2
Thank you."

This number does not match what is on FedEx's website support page, and the emails seemed too random to be official. Reverse search on the phone number showed 50/50 split on people calling it scam, so I didn't do anything. Notably the tracking number was the exact same which threw me off for a second, but the supplier's invoice is something you only complete if you are SENDING an item, not RECEIVING. The package being delayed for transfer and the matching tracking number almost got me to respond, but after waiting a day the package was moving again, and was going to Alaska, then China, then Singapore as of right now (2 days later).

What confirmed my suspicions was a follow up call from Melbourne (could be spoofed?) from this random number which said the same as the text message only including that my package was from mpb.com. Seems this is very common, but wasn't blocked by my messages as spam.

Do not engage with these scammers, it just marks your phone number, email as active for them. If you have any doubts over scam calls, go to the actual website and not the phone numbers or links provided in the suspect text messages. I would also be emailing the actual fedex support website to notify them that they have system leaks or exposure of customer data which allows these scammers to try and steal your parcels and money.
0 found this comment helpful
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Anonymous

Posted on July 8, 2023
Caller type: Unknown
Location: Australia
They said they were FedEx and there was a custom charge of $260 on my order.
I had just ordered a package from a Chinese company, I have ordered from this particular company before and received my package no issues so I took it as a scam.
They also pronounced my state wrong so they talk just like their emails.
iMpoRtanT eM@il.
0 found this comment helpful
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Anonymous

Posted on June 16, 2023
Caller type: Scam call
Location: Australia
Pretended to be FedEx and had details of a prior purchase I had made from a US company. Wanted payment for a new shipment i am expecting - payment for delivery that I have already made as part of the purchase! Scary!
0 found this comment helpful
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Anonymous

Posted on June 6, 2023
Caller type: Scam call
Location: Australia
scam call
0 found this comment helpful
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Anonymous

Posted on May 22, 2023
Caller type: Call centre
Location: Australia
Caller: Supposedly from FedEx

I ordered a product, which was being shipped from FedEx Hong Kong. In the past two weeks I have received text messages, emails and today, a phone call asking me to pay duty on my order within 5 days otherwise it will be returned to the supplier. Something seemed fishy from the start. The good thing was that there was a problem with the order anyway, so the supplier was recalling the shipment. If it was legit they wouldn’t keep trying to get me pay.
0 found this comment helpful
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Anonymous

Posted on May 3, 2023
Caller type: Unknown
Location: Australia
Yes same number and thing happened today was Asian lady I live in Kalgoorlie saying I need to pay 200 bucks for my eBay order ( motorbike helmet) she even mentioned the name of the eBay seller
0 found this comment helpful
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Kishore

Posted on April 27, 2023
Caller type: Unknown
Location: Australia
Caller: Fedex

Today I recieve call form this number: (03) 7019 5541 and saying your package have problem , they dont know where its coming and saying their are from Fedex.

Recently I need to receive parcel from overseas and dont know how these people my tracking information saying that calling from FEDEX.
0 found this comment helpful
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Anonymous

Posted on April 18, 2023
Caller type: Scam call
Location: Australia
Caller: (03) 7019 5541

I recently placed an order with a company. Today, I received a suspicious call from this number, claiming they were from Fedex and wanted more personal information - which I did not provide. They had my phone number, address and the product I had recently ordered from a company. Very worrying!
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