Posted on September 12, 2023 Caller type: Company Location: Australia
Caller: Fed-Ex Ironically, despite all the above comments saying this is a scam, it isn't. I've recently imported a large volume of a production enzyme that required an entry permit from the BICON site from Dept of Agriculture, Forests and Fisheries. My product came from the US from a reputable supplier who shipped their products using Fed-Ex. I too received what I suspected was a scam text from Fed-Ex, however it included a tracking ID which when I looked up was my item from the US. Being skeptical I called the support number listed on the Fed-Ex page (not the dodgy looking text) and was able to clarify the text and the money that was owed. It was completely above board and the breakdown of fees amounted to a small service fee, import duties and GST.
The follow up text and call received today was asking for a manufacturers MSDS and statement of manufacturing.
Now not saying that some of the instances listed above weren't scams, but in my case was totally legit. Just do your sense checking - I was expecting this.
5 found this comment helpful
5
Anonymous
Posted on January 7, 2023 Caller type: Unknown Location: Australia
Scam FedEx Very determined to try and convince you Connections with Symbio Networks Maybe a Scammer works there. Fedex do not ever solicit through text or weird looking emails ever!
Direct from FedEx website: Customers need to be aware that this is a fraudulent request and that this e-mail attachment contains a virus. If you have received one of these fraudulent e-mails, do not open the attachment, but delete the email immediately.
FedEx does not request payment or personal information in return for goods in transit or in FedEx custody via unsolicited mail or e-mail.
3 found this comment helpful
3
John
Posted on February 6, 2023 Caller type: Scam call Location: Australia
Caller: Fedex Scam Tried very hard to scam me. Even more of a coincidence is I had a package from Fedex at the exact same time as the call. Very good effort though.
2 found this comment helpful
2
Anonymous
Posted on July 16, 2023 Caller type: Unknown Location: Australia
I had 2 texts and then a call from this number claiming to be Fed-Ex asking me to pay $237 on a small item from japan on ebay. They have my tracking number, ebay seller name and my phone number but something still seemed off. Glad i checked this thread, definitely a scammer!
1 found this comment helpful
1
Anonymous
Posted on September 3, 2024 Caller type: Company Location: Australia
Caller: FEDEX LEGITIMATE call from FEDEX in Australia. It was their international customs clearance team. I have been working on a refund for duty that was paid twice accidentally. This was their team calling me to confirm the refund and check that I had received the email confirmation of the refund.
NOT A SCAM - LEGITIMATE CALL FROM FEDEX
0 found this comment helpful
0
Ellen
Posted on September 2, 2024 Caller type: Scam call Location: Australia
Caller: (03) 7019 5541 100000% scam. This scammer is relentless. They emailed me, text me and then called me saying I needed to pay import taxes on Fedex parcel. They are very good at this, they have all the correct numbers and designs on their communication to scam you. I replied telling them I had reported them to the FedEx fraud department and to the Aus government fraud department and they got catty. My parcel arrived in 2 days time without an issue.
0 found this comment helpful
0
Anonymous
Posted on July 31, 2024 Caller type: Company Location: Australia
Caller: FedEX Not a Scam, the tracking number was for a set of books ordered from amazon, They required my full name for customs clearance. When I checked amazon the order only had my first name attached and the tracking number was the same with both fedex and amazon delivery info matched up.
0 found this comment helpful
0
Anonymous
Posted on July 22, 2024 Caller type: Company Location: Australia
Caller: Fedex This is DEFINITELY FexEx. I was waiting for a delivery and it is held in customs for clearance. They details some very specific things that are only written on the box, there is no way anyboxy except this caller would have known the information.
Its LEGITIMATE
0 found this comment helpful
0
Anonymous
Posted on June 15, 2024 Caller type: Unknown Location: Australia
Caller: ?? FedEX Scam? Call regarding package that I know nothing about . Not sure why they rang my number. Said they would return it to sender .
0 found this comment helpful
0
AM
Posted on May 6, 2024 Caller type: Unknown Location: Australia
Caller: Fedex this is not a scam, this is Fedex calling
0 found this comment helpful
0
Matt
Posted on May 2, 2024 Caller type: Scam call Location: Australia
Caller: Scanmer Sorry but you got scammed. It is 100% a scam. I ignored all calls and texts, the same others received, and yet my package did arrive with no extra duties or taxes due.
0 found this comment helpful
0
Rhys E
Posted on April 29, 2024 Caller type: Other Location: Australia
Caller: FEDEX LEGIT CALL. FEDEX wanting to pay GST/DUTIES ON SHIPMENT
0 found this comment helpful
0
Anonymous
Posted on February 22, 2024 Caller type: Scam call Location: Australia
Caller: FedEx scammer This scammer must be inside FedEx or intercepting FedEx delivery details. I ordered a small, very low value ordinary item online which was then was dispatched via FedEx from Hong Kong. Coincidentally I then received a brief missed phonecall from this number (03) 7019 5541 from Melbourne (spoofed?). Plus I then got a Text Message from so-called "Fedex-Exp" starting with "GOOD DAY" in capital letters - looked fishy so deleted it from phone. The scammers are very clever to impersonate fedex, when they know a fedex delivery is on the way.
0 found this comment helpful
0
Alex
Posted on February 12, 2024 Caller type: Unknown Location: Australia
You’re responsible for duties in Australia. If your item was above certain value, then FedEx Wi be doing Clarence including payment from you.
0 found this comment helpful
0
Anonymous
Posted on November 28, 2023 Caller type: Unknown Location: Australia
Caller: SCAM FED EX FED EX SCAM trying to get payment for customs!
0 found this comment helpful
0
Joshua
Posted on November 17, 2023 Caller type: Unknown Location: Australia
I called fedex 13 26 10 and they gave me the 1800 111 112 number. It didn’t work, so I called fedex back and told them to get their customs dept to call me regarding this fee. My item cost $3.5k and I was aware I would have to pay aus GST coming into Australia. This number called me and when I asked sent me a breakdown of of the costs. It’s a very suspicious however I contacted fedex directly so I’m so confused.
0 found this comment helpful
0
Anonymous
Posted on September 27, 2023 Caller type: Call centre Location: Denmark
Caller: (03) 7019 5541 It is a scam. These f*ckheads are VERY clever. If they can know when your item(s) are about due, it’s not a hard stretch for them to have the correct tracking number, is it? Sure, the stuff you’re bringing in may require some extra attention, but these guys are asking for money to “clear” my item. When I go to the official FEDEX site and enter my tracking number, it mentions NOTHING about any extra payments for “clearance”. I wish I was as clever as these bastards; they probably make a tidy living off scamming people EVERY DAY.
0 found this comment helpful
0
Anonymous
Posted on September 14, 2023 Caller type: Scam call Location: Australia
Scam caller, they must have compromised fedex or something as the timing is ridiculous.
0 found this comment helpful
0
Anonymous
Posted on September 12, 2023 Caller type: Unknown Location: Australia
Absolute scum...ordered a package from China called me just before the package was due to leave asking for me to send information - scam nearly fell for it until I looked again at email and it looks odd, contacted fedex to ask about the charges due they was not aware.. I also checked the charges on line for customs and these didnt match. When I replied to the email calling them scammers they said do you not want your package I said no send it back - vile humans stealing people of there own hard earned cash.
0 found this comment helpful
0
Anonymous
Posted on September 2, 2023 Caller type: Call centre Location: Australia
Claiming to be FedEx. And wanting to check address on a parcel that wasn't ordered. Asked for wrong person.and gave wrong address. Scam
Comments on (03) 7019 5541
Anonymous
Posted on September 12, 2023Caller type: Company
Location: Australia
Ironically, despite all the above comments saying this is a scam, it isn't. I've recently imported a large volume of a production enzyme that required an entry permit from the BICON site from Dept of Agriculture, Forests and Fisheries. My product came from the US from a reputable supplier who shipped their products using Fed-Ex. I too received what I suspected was a scam text from Fed-Ex, however it included a tracking ID which when I looked up was my item from the US. Being skeptical I called the support number listed on the Fed-Ex page (not the dodgy looking text) and was able to clarify the text and the money that was owed. It was completely above board and the breakdown of fees amounted to a small service fee, import duties and GST.
The follow up text and call received today was asking for a manufacturers MSDS and statement of manufacturing.
Now not saying that some of the instances listed above weren't scams, but in my case was totally legit. Just do your sense checking - I was expecting this.
Anonymous
Posted on January 7, 2023Caller type: Unknown
Location: Australia
Very determined to try and convince you
Connections with Symbio Networks
Maybe a Scammer works there.
Fedex do not ever solicit through text or weird looking emails ever!
Direct from FedEx website:
Customers need to be aware that this is a fraudulent request and that this e-mail attachment contains a virus. If you have received one of these fraudulent e-mails, do not open the attachment, but delete the email immediately.
FedEx does not request payment or personal information in return for goods in transit or in FedEx custody via unsolicited mail or e-mail.
John
Posted on February 6, 2023Caller type: Scam call
Location: Australia
Tried very hard to scam me. Even more of a coincidence is I had a package from Fedex at the exact same time as the call. Very good effort though.
Anonymous
Posted on July 16, 2023Caller type: Unknown
Location: Australia
Anonymous
Posted on September 3, 2024Caller type: Company
Location: Australia
LEGITIMATE call from FEDEX in Australia. It was their international customs clearance team. I have been working on a refund for duty that was paid twice accidentally. This was their team calling me to confirm the refund and check that I had received the email confirmation of the refund.
NOT A SCAM - LEGITIMATE CALL FROM FEDEX
Ellen
Posted on September 2, 2024Caller type: Scam call
Location: Australia
100000% scam. This scammer is relentless. They emailed me, text me and then called me saying I needed to pay import taxes on Fedex parcel. They are very good at this, they have all the correct numbers and designs on their communication to scam you. I replied telling them I had reported them to the FedEx fraud department and to the Aus government fraud department and they got catty. My parcel arrived in 2 days time without an issue.
Anonymous
Posted on July 31, 2024Caller type: Company
Location: Australia
Not a Scam, the tracking number was for a set of books ordered from amazon, They required my full name for customs clearance. When I checked amazon the order only had my first name attached and the tracking number was the same with both fedex and amazon delivery info matched up.
Anonymous
Posted on July 22, 2024Caller type: Company
Location: Australia
This is DEFINITELY FexEx. I was waiting for a delivery and it is held in customs for clearance. They details some very specific things that are only written on the box, there is no way anyboxy except this caller would have known the information.
Its LEGITIMATE
Anonymous
Posted on June 15, 2024Caller type: Unknown
Location: Australia
Scam? Call regarding package that I know nothing about . Not sure why they rang my number. Said they would return it to sender .
AM
Posted on May 6, 2024Caller type: Unknown
Location: Australia
this is not a scam, this is Fedex calling
Matt
Posted on May 2, 2024Caller type: Scam call
Location: Australia
Sorry but you got scammed. It is 100% a scam. I ignored all calls and texts, the same others received, and yet my package did arrive with no extra duties or taxes due.
Rhys E
Posted on April 29, 2024Caller type: Other
Location: Australia
LEGIT CALL. FEDEX wanting to pay GST/DUTIES ON SHIPMENT
Anonymous
Posted on February 22, 2024Caller type: Scam call
Location: Australia
This scammer must be inside FedEx or intercepting FedEx delivery details. I ordered a small, very low value ordinary item online which was then was dispatched via FedEx from Hong Kong. Coincidentally I then received a brief missed phonecall from this number (03) 7019 5541 from Melbourne (spoofed?). Plus I then got a Text Message from so-called "Fedex-Exp" starting with "GOOD DAY" in capital letters - looked fishy so deleted it from phone. The scammers are very clever to impersonate fedex, when they know a fedex delivery is on the way.
Alex
Posted on February 12, 2024Caller type: Unknown
Location: Australia
Anonymous
Posted on November 28, 2023Caller type: Unknown
Location: Australia
FED EX SCAM trying to get payment for customs!
Joshua
Posted on November 17, 2023Caller type: Unknown
Location: Australia
Anonymous
Posted on September 27, 2023Caller type: Call centre
Location: Denmark
It is a scam. These f*ckheads are VERY clever. If they can know when your item(s) are about due, it’s not a hard stretch for them to have the correct tracking number, is it? Sure, the stuff you’re bringing in may require some extra attention, but these guys are asking for money to “clear” my item. When I go to the official FEDEX site and enter my tracking number, it mentions NOTHING about any extra payments for “clearance”. I wish I was as clever as these bastards; they probably make a tidy living off scamming people EVERY DAY.
Anonymous
Posted on September 14, 2023Caller type: Scam call
Location: Australia
Anonymous
Posted on September 12, 2023Caller type: Unknown
Location: Australia
Anonymous
Posted on September 2, 2023Caller type: Call centre
Location: Australia
Do you have a comment about (03) 7019 5541?