Comments on (03) 7019 5541

87.50%
Spam Score
9 complaints this year, 29 total complaints

9 complaints this year, 29 total complaints

Comments on (03) 7019 5541


Anonymous

Posted on September 12, 2023
Caller type: Company
Location: Australia
Caller: Fed-Ex

Ironically, despite all the above comments saying this is a scam, it isn't. I've recently imported a large volume of a production enzyme that required an entry permit from the BICON site from Dept of Agriculture, Forests and Fisheries. My product came from the US from a reputable supplier who shipped their products using Fed-Ex. I too received what I suspected was a scam text from Fed-Ex, however it included a tracking ID which when I looked up was my item from the US. Being skeptical I called the support number listed on the Fed-Ex page (not the dodgy looking text) and was able to clarify the text and the money that was owed. It was completely above board and the breakdown of fees amounted to a small service fee, import duties and GST.

The follow up text and call received today was asking for a manufacturers MSDS and statement of manufacturing.

Now not saying that some of the instances listed above weren't scams, but in my case was totally legit. Just do your sense checking - I was expecting this.
7 found this comment helpful
7

Anonymous

Posted on January 7, 2023
Caller type: Unknown
Location: Australia
Scam FedEx
Very determined to try and convince you
Connections with Symbio Networks
Maybe a Scammer works there.
Fedex do not ever solicit through text or weird looking emails ever!

Direct from FedEx website:
Customers need to be aware that this is a fraudulent request and that this e-mail attachment contains a virus. If you have received one of these fraudulent e-mails, do not open the attachment, but delete the email immediately.

FedEx does not request payment or personal information in return for goods in transit or in FedEx custody via unsolicited mail or e-mail.
3 found this comment helpful
3

Anonymous

Posted on September 3, 2024
Caller type: Company
Location: Australia
Caller: FEDEX

LEGITIMATE call from FEDEX in Australia. It was their international customs clearance team. I have been working on a refund for duty that was paid twice accidentally. This was their team calling me to confirm the refund and check that I had received the email confirmation of the refund.

NOT A SCAM - LEGITIMATE CALL FROM FEDEX
2 found this comment helpful
2

Anonymous

Posted on September 27, 2023
Caller type: Call centre
Location: Denmark
Caller: (03) 7019 5541

It is a scam. These f*ckheads are VERY clever. If they can know when your item(s) are about due, it’s not a hard stretch for them to have the correct tracking number, is it? Sure, the stuff you’re bringing in may require some extra attention, but these guys are asking for money to “clear” my item. When I go to the official FEDEX site and enter my tracking number, it mentions NOTHING about any extra payments for “clearance”. I wish I was as clever as these bastards; they probably make a tidy living off scamming people EVERY DAY.
2 found this comment helpful
2

John

Posted on February 6, 2023
Caller type: Scam call
Location: Australia
Caller: Fedex Scam

Tried very hard to scam me. Even more of a coincidence is I had a package from Fedex at the exact same time as the call. Very good effort though.
2 found this comment helpful
2

Matt

Posted on May 2, 2024
Caller type: Scam call
Location: Australia
Caller: Scanmer

Sorry but you got scammed. It is 100% a scam. I ignored all calls and texts, the same others received, and yet my package did arrive with no extra duties or taxes due.
1 found this comment helpful
1

Rhys E

Posted on April 29, 2024
Caller type: Other
Location: Australia
Caller: FEDEX

LEGIT CALL. FEDEX wanting to pay GST/DUTIES ON SHIPMENT
1 found this comment helpful
1

Anonymous

Posted on July 16, 2023
Caller type: Unknown
Location: Australia
I had 2 texts and then a call from this number claiming to be Fed-Ex asking me to pay $237 on a small item from japan on ebay. They have my tracking number, ebay seller name and my phone number but something still seemed off. Glad i checked this thread, definitely a scammer!
1 found this comment helpful
1

Anon

Posted on December 2, 2024
Caller type: Scam call
Location: Australia
Caller: Scammers pretending to be fed ex

Scammer asked me to email to them a shipment invoice.
I have proof that fedex already have the legitimate shipment invoice and there are no customs/duties required for the shipment. Scammers are stealing details off packages and trying to trick people into paying customs/duties that are not actually owed or required.
0 found this comment helpful
0

Anonymous

Posted on November 28, 2024
Caller type: Company
Location: Australia
Caller: Fed Ex

Legitimate call, not a scam, STOP SAYING ITS A SCAM IF YOU DON'T KNOW!!
0 found this comment helpful
0

DarrenB

Posted on November 12, 2024
Caller type: Company
Location: Australia
Caller: FedEx

This is legitimate and is proven by the fact that they told me they had sent me an SMS, which included an email address. When I emailed the address I was able to also check the validity of the email address using a technique called DMARC, a email security check. The email they sent me is guaranteed to be legitimate due to the fact that they have configured DMARC for their domain, hence, this proves beyond any doubt that the phone number is 100% legitimate.

I have 30 years working in cyber security and so use DMARC checking often. You can head to mxtoolbox website and do the same. Feel free to contact me directly and I can prove this is a legitimate phone number from FedEx. darren_bennett @ icloud.com. LinkedIn.com/darren_bennett100
0 found this comment helpful
0

BS

Posted on November 12, 2024
Caller type: Company
Location: Australia
Caller: FedEx

Quite simply, nowhere on the FedEx site does it state the below.

Customers need to be aware that this is a fraudulent request and that this e-mail attachment contains a virus. If you have received one of these fraudulent e-mails, do not open the attachment, but delete the email immediately.
0 found this comment helpful
0

No one got scammed

Posted on November 12, 2024
Caller type: Company
Location: Australia
Caller: FedEx

I've been using FedEx for years, and this is their number. I have a long list of SMS from them also along with calls from the (03) 7019 5541 number that someone else on here is also saying is a scam. Years of using FedEx - years of getting calls from this and the 7019 5541 number - definitely not a scam.
0 found this comment helpful
0

Darren

Posted on November 12, 2024
Caller type: Company
Location: Australia
Caller: FedEx

This is legitimate, my call was from this number and related directly to a shipment from the U.S which was a shipment from a company I've been receiving shipments from frequently in the past.

I also received SMS message and it contained the consignment number I was expecting.

Not sure why some of the comments on this page even suggest the caller must be "inside FedEx or intercepting FedEx delivery details" - they knew the details of your shipment because it is FedEx lol.
0 found this comment helpful
0

ANONYMOUS

Posted on October 30, 2024
Caller type: Unsolicited call
Location: Australia
Caller: UNSOLICITED NUISANCE FRAUDULENT SCAMMER

Nuisance Unsolicited Fraudulent Scammer falsely claiming to be FedEx. Woke me up to bother me while I was sleeping. Scammer demanded my personal details and payment to them over the phone. I have not ordered a package from anywhere at all and I am not waiting for a package at all so I have no idea why they are bothering to try and scam me nor why they even have my phone number when my phone is not a public number. I do not hand my phone number out to delivery services so they should not even have my phone number at all.
0 found this comment helpful
0

Don't bother me when I am sleeping!

Posted on October 30, 2024
Caller type: Nuisance call
Location: Australia
Caller: Scammer

This is an Unsolicited Nuisance Scammer who woke me up while I was sleeping just then. GO AWAY! I do not hand my phone number out to anyone at all and it is a private number. These damn scammers should not even have my number at all as it is not a public number. I have not sent a package to anyone and I am not awaiting any package from anywhere at all either. To even use a Melbourne number is extremely low. How dare you scammers use Melbourne numbers and defile my birth state in my birth country. I hate you vile scammers. To hell with you. Be gone.
0 found this comment helpful
0

Anonymous

Posted on October 18, 2024
Caller type: Unknown
Location: Australia
Caller: Fed Ex

I believe this to be legitimate.

I was asked to provide invoice to an email with fedex.com domain for customs clearance.

Upon investigation by putting my tracking number into the fedex website I can confirm that my package is indeed on hold awaiting these documents.
0 found this comment helpful
0

Anonymous

Posted on October 15, 2024
Caller type: Unknown
Location: Australia
Caller: FedEx

This is actually Fedex International clearance. NOT a scam.
I was expecting a shipment from Europe with an import permit. Received a call for more clearance information. And this was followed up with an email (ending with @fedex.com) with details required.

I would think twice before dismissing this as a scam, particularly if you are actually expecting a parcel via FedEx. Spoof callers are of course possible. Use your judgement.
0 found this comment helpful
0

Anonymous

Posted on October 4, 2024
Caller type: Scam call
Location: Australia
FedX , scam!
0 found this comment helpful
0

Anonymous

Posted on October 4, 2024
Caller type: Scam call
Location: Australia
Caller: Claiming to be fedex

Definitely a scam. Claimed to be fedex. Said there was a delay in customs and needed me to provide details of the delivery to them. Provided an email address which is definitely for scam. Also got a text message from fedex-exp. I had separately got a text from the real fedex number a day before. Somehow these people are intercepting FedEx tracking numbers. If you are receiving a package or parcel you don’t need to provide this information. It is provided to FedEx by the sender.
0 found this comment helpful
0

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