Caller: Fed-Ex

Ironically, despite all the above comments saying this is a scam, it isn't. I've recently imported a large volume of a production enzyme that required an entry permit from the BICON site from Dept of Agriculture, Forests and Fisheries. My product came from the US from a reputable supplier who shipped their products using Fed-Ex. I too received what I suspected was a scam text from Fed-Ex, however it included a tracking ID which when I looked up was my item from the US. Being skeptical I called the support number listed on the Fed-Ex page (not the dodgy looking text) and was able to clarify the text and the money that was owed. It was completely above board and the breakdown of fees amounted to a small service fee, import duties and GST.

The follow up text and call received today was asking for a manufacturers MSDS and statement of manufacturing.

Now not saying that some of the instances listed above weren't scams, but in my case was totally legit. Just do your sense checking - I was expecting this.

Caller: FEDEX

LEGITIMATE call from FEDEX in Australia. It was their international customs clearance team. I have been working on a refund for duty that was paid twice accidentally. This was their team calling me to confirm the refund and check that I had received the email confirmation of the refund.

NOT A SCAM - LEGITIMATE CALL FROM FEDEX

Caller: (03) 7019 5541

It is a scam. These f*ckheads are VERY clever. If they can know when your item(s) are about due, it’s not a hard stretch for them to have the correct tracking number, is it? Sure, the stuff you’re bringing in may require some extra attention, but these guys are asking for money to “clear” my item. When I go to the official FEDEX site and enter my tracking number, it mentions NOTHING about any extra payments for “clearance”. I wish I was as clever as these bastards; they probably make a tidy living off scamming people EVERY DAY.

Scam FedEx
Very determined to try and convince you
Connections with Symbio Networks
Maybe a Scammer works there.
Fedex do not ever solicit through text or weird looking emails ever!

Direct from FedEx website:
Customers need to be aware that this is a fraudulent request and that this e-mail attachment contains a virus. If you have received one of these fraudulent e-mails, do not open the attachment, but delete the email immediately.

FedEx does not request payment or personal information in return for goods in transit or in FedEx custody via unsolicited mail or e-mail.

Caller: Scanmer

Sorry but you got scammed. It is 100% a scam. I ignored all calls and texts, the same others received, and yet my package did arrive with no extra duties or taxes due.

Caller: Fedex Scam

Tried very hard to scam me. Even more of a coincidence is I had a package from Fedex at the exact same time as the call. Very good effort though.

Caller: (03) 7019 5541

Called me on a work number, and they had my name incorrect (completely different). The woman (maybe Philippines accent?) said it was Fedex and that they needed my email and details for a package clearance, or something like that. I spun her along for a while and then basically bluntly told her what I thought of scammers and she hung up on me. I have been getting almost daily calls since then, which I have ignored and they have not once left a voicemail, which if it was genuine then you would expect them to do so. I have tried ringing back (silent number or generic work number) and everytime it goes straight to busy tone. They are totally uncontactable in reverse. I actually answered their latest attempt today but said nothing, and they immediately hung up on me. I have now BLOCKED the number.
So the fact that (1) I have nothing expected from Fedex, (2) they used my work number for an apparent (presumably) personal parcel, (3) they had a different, incorrect name for me, and (4) they were asking for personal details over the phone, all leads me to the very strong conclusion that this is a very determined, persistent SCAM call. Many of the comments in this thread defending them are actually quite questionable too, and might even be from the scammers trying to legitimise and further trick potential victims. These scammers are the lowest of the low, pathetic, dishonest 'people' and absolute bottom feeders. Be careful people...

Caller: FedEx

I've been using FedEx for years, and this is their number. I have a long list of SMS from them also along with calls from the (03) 7019 5541 number that someone else on here is also saying is a scam. Years of using FedEx - years of getting calls from this and the 7019 5541 number - definitely not a scam.

Caller: FedEx

This is legitimate, my call was from this number and related directly to a shipment from the U.S which was a shipment from a company I've been receiving shipments from frequently in the past.

I also received SMS message and it contained the consignment number I was expecting.

Not sure why some of the comments on this page even suggest the caller must be "inside FedEx or intercepting FedEx delivery details" - they knew the details of your shipment because it is FedEx lol.

Caller: FEDEX

LEGIT CALL. FEDEX wanting to pay GST/DUTIES ON SHIPMENT

I had 2 texts and then a call from this number claiming to be Fed-Ex asking me to pay $237 on a small item from japan on ebay. They have my tracking number, ebay seller name and my phone number but something still seemed off. Glad i checked this thread, definitely a scammer!

Caller: Fedex

If you don't trust the number wait for the automated text message that follows it with order tracking number and package item(s) along with the official number for Fedex to call back which you can match up to the support phone number on their official website.

Caller: Scammer from the Philippines, female caller, very heavy accent.

Scammer, very determined to get your money. They steal your details from the airwaybill and pose as a Fedex rep and tell you that you owe them $$$ in Customs fees and Quarantine fees, if you don't pay, they claim, your item will be returned to sender. Often times called three or more times in a day, many emails also sent because I told them I knew it was a scam.

Caller: Philippines scammer

Not true at all. You are a fake poster trying to legitimise this scam by giving out false information.

Caller: Roy Reyes, FedEx

Caller had strong Philippino accent, claimed to be from FedEx. Said that I needed to pay an extra $40 fee when I had already paid the legitimate Fee for import duty and GST two days ago. Claimed it was a "quarantine fee", which does not exist (I was a Border Force officer for 30 years, so I know what I am talking about). Also sent an email demanding immediate payment or the item would be returned to sender. Funny, a check of the tracking and airway bill shows that the parcel hasn't arrived in the country yet. 100% scam. Don't answer their calls, delete any emails and definitely do not open any attachments.

It's a legit number from Fedex Customs support rep team. I received suspicious text messafe from Fedex-Exp with missed calls from this number asking for documents of content (I ordered something from official website and sender didn't include it) cus the item was stuck in customs.

I got suspecious so I contacted fedex customer service 132610 (found in one of pdf file in fedex AU website) and they re-directed me to this team.

Caller: FedEx

This is a legitimate number for FedEx. I purchased something from Europe and they were calling to get some more paperwork for Australian Customs.

Caller: Scammers pretending to be fed ex

Scammer asked me to email to them a shipment invoice.
I have proof that fedex already have the legitimate shipment invoice and there are no customs/duties required for the shipment. Scammers are stealing details off packages and trying to trick people into paying customs/duties that are not actually owed or required.

Caller: Fed Ex

Legitimate call, not a scam, STOP SAYING ITS A SCAM IF YOU DON'T KNOW!!

Caller: FedEx

This is legitimate and is proven by the fact that they told me they had sent me an SMS, which included an email address. When I emailed the address I was able to also check the validity of the email address using a technique called DMARC, a email security check. The email they sent me is guaranteed to be legitimate due to the fact that they have configured DMARC for their domain, hence, this proves beyond any doubt that the phone number is 100% legitimate.

I have 30 years working in cyber security and so use DMARC checking often. You can head to mxtoolbox website and do the same. Feel free to contact me directly and I can prove this is a legitimate phone number from FedEx. darren_bennett @ icloud.com. LinkedIn.com/darren_bennett100