Hi, someone just rang from your centre re Translating and Interpreting Service, here is some info that maybe of help.
If you need an interpreter to help you to contact a Tasmanian State health service,

Telephone the Translating and Interpreting Service (TIS) on 13 14 50 and tell them the name of the service or worker you want to speak to and their phone number. They will find the right Interpreter and connect you to the service. The Interpreter will help you and the service or worker to talk together. The service will pay for the Interpreter.

The Tasmanian government is committed to the rights of all Tasmanians from a different culture or language background. The State Government’s policy is to provide professional interpreting services to clients free of charge in situations where communication is difficult. This is in accordance with the Government's policy for Tasmania's Culturally Diverse Society.

Either the client or a staff member may request the assistance of an Interpreter. This is to help with communication to ensure you can both understand what each other is saying.

It is the responsibility of all DHHS services to arrange and pay for a professional interpreter when needed; a client should never be asked to pay for an interpreter or to bring their own.

If you have any other queries, contact Multicultural Health and Wellbeing on Tel: (03) 6222 7656 or multiculturalhealth @ dhhs.tas.gov.au

http://www.dhhs.tas.gov.au/service_information/services_files/translating_and_interpreting_services