Posted on August 27, 2015 Caller type: Unknown Location: Australia
My landline plan with Optus doesn't cover the cost of calls made to 13 or 1300 numbers. I am being charged by Optus for regular calls to 13450562. Each month varies but it is usually between 70 and 95 calls to this number. At 30cents per call it adds up and I wouldn't mind if in fact I was making the calls. I have tried calling the number but just get a beep. Optus are unable to explain they just say someone is making the calls from my home phone. Nobody else has access to my phone. Anybody else experienced this?
1 found this comment helpful
1
Joe
Posted on April 29, 2022 Caller type: Unknown Location: Australia
Caller: 13450562 i have just checked my optus bill and the same number 13450562 appears very frequently on average 6 times a day we are trying to get in touch with optus and if they blame someone is trying from the household i can tell you that after 35 yrs of being a customer they have just lost another of what they call a loyal customer, or is this an OPTUS scam so they can make more money?
0 found this comment helpful
0
Joe
Posted on February 22, 2020 Caller type: Unknown Location: Australia
we have just checked our optus phone bills for the past few months and the number 13450562 appears regular at a charge of 0.35 per call i believe its a scam. noone has access to my home line i suggest that optus start pulling their weight and do something for their customers and not the scammers
0 found this comment helpful
0
Sharon
Posted on December 5, 2018 Caller type: Unknown Location: Australia
Me too and most of them are exactly 8.47 pm . Mine arent free either. Optus better have an answer because i dont have a land line in the house.
0 found this comment helpful
0
Anna
Posted on September 6, 2015 Caller type: Unknown Location: Australia
Yes i have opened my telstra bill and found the same every Fridat at 7.29pm. Havent been to telstra yet but i know i havent rung them and noone else has access to my phone
Comments on (03) 1345 0562
DeeB
Posted on August 27, 2015Caller type: Unknown
Location: Australia
Joe
Posted on April 29, 2022Caller type: Unknown
Location: Australia
i have just checked my optus bill and the same number 13450562 appears very frequently on average 6 times a day we are trying to get in touch with optus and if they blame someone is trying from the household i can tell you that after 35 yrs of being a customer they have just lost another of what they call a loyal customer, or is this an OPTUS scam so they can make more money?
Joe
Posted on February 22, 2020Caller type: Unknown
Location: Australia
Sharon
Posted on December 5, 2018Caller type: Unknown
Location: Australia
Anna
Posted on September 6, 2015Caller type: Unknown
Location: Australia
Do you have a comment about (03) 1345 0562?