DO NOT buy anything from this store. They sold me a faulty fountain and the next day I asked them what their refund policy was, they told me I could bring it in and I could get a full refund. So I did the next day, they downright refused to give me a refund for it, said I could only have store credit, which the full amount must me used once or you lose it and only lasts 6 months. Buyers Beware! It appears I'm not the only one whose had a problem with this chain as other Japan City stores have similar reviews.