Comments on (02) 9461 9000

62.50%
Spam Score
3 complaints this year, 30 total complaints

3 complaints this year, 30 total complaints

Comments on (02) 9461 9000


Graham

Posted on July 21, 2022
Caller type: Unknown
Location: Australia
Caller: Telstra

Telstra sent me a text saying someone would call regarding my coverage complaint within 5 minutes. This number then called. He asked my name date of birth and address. I replied ‘to many scams going on mate I’m not answering that’ he then said does your date of birth start with 23 😳 then is this your address 😳. He then said I understand everyone thinks we are scamming. We then talked about the coverage complaint and he gave an update on the fact it would be 3 months before coverage would improve. He did suggest I purchase an antenna and I said no. He accepted that and said that there’s nothing more they can do. So in summary I did make a complaint and they did call so I am saying it’s legit. Yes he talked fast yes he was from India and yes there were other operators in the background.
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Anonymous

Posted on June 27, 2022
Caller type: Unknown
Location: Australia
Caller: Telstra

This is a legitimate telstra number
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Anonymous

Posted on May 27, 2022
Caller type: Unknown
Location: Australia
Scammer: said the account holder had given them my number re: an "internet issue"
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Anonymous

Posted on May 27, 2022
Caller type: Unknown
Location: Australia
It is the 61 2 before the 9461 9000 that is the give away - why would an Australian caller have the international code at the beginning of their number? I also have just background talking ...
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Anonymous

Posted on April 17, 2022
Caller type: Unknown
Location: Australia
someone called - I couldn't understand her as the line was very bad, so asked her to call me back. No one did
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Sal

Posted on April 8, 2022
Caller type: Call centre
Location: Australia
Caller: Telstra

Definitely Telstra. I was suspicious because this guy talked fast & had a heavy accent. I heard the word Telstra, so got him to repeat, then heard 'this morning...' He asked for my name & DOB to confirm my ID. I said how do I know you are from Telstra, that's why I am on this website! I did call Telstra this morning & the Aussie gent could not reinstate my recharge credit expired by Telstra yesterday, that is supposed to expire 11Feb23, he said he would log a job. Wonder if anyone else has this problem. Telstra discontinued my prepaid mobile plan in Feb & converted it to similar plan, not as good of course, credit to expire in 366 days. Yesterday, got text to say recharge has expired & needed to recharge to continue to use service!! I could not make call or send text, not even to Telstra!! Lucky we still have a landline!
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Anonymous

Posted on March 28, 2022
Caller type: Unknown
Location: Australia
Caller: Appears to be telstra

I have had to voicemails left by this number. Accents are so thick and callers mumble so much that I was unable to decipher the message.
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Anonymous

Posted on March 7, 2022
Caller type: Unknown
Location: Australia
Multiple phone calls. Long voicemails with what sounds like a butt dial. Rustling, knocks, etc.
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TraceyT

Posted on February 22, 2022
Caller type: Unknown
Location: Australia
Caller: (02) 9461 9000

Of this number is Telstra then why don’t they leave a msg instead of just breathing?!! It’s not Telstra. I’ve had Telstra call and they ALWAYS leave a msg then try my landline. I have a very private landline barely anyone but Telstra and family has it so I KNOW this number ISNT Telstra!
I’ve also had ‘Telstra’ supposedly send me sms msgs too and it wasn’t them even though it says it’s from Telstra! Scammers are good and they infiltrate everywhere! Convince me this is Telstra as it’s not, they’d leave a msg not just them breathing for two mins!
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Anonymous

Posted on February 19, 2022
Caller type: Company
Location: Australia
Caller: Telstra

It is Telstra. Came up as potential fraud so didn't answer at 1st then checked here. Answered on 3rd go.
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Anonymous

Posted on February 2, 2022
Caller type: Unknown
Location: Australia
Repeated Calls - hangs up upon answering
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Mick

Posted on January 26, 2022
Caller type: Unknown
Location: Australia
Caller: Telstra?

Saying I had poor signal on my mobile but I never made a complaint, rang 132200 and that was suspicious too
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MandiEvilSpice

Posted on January 18, 2022
Caller type: Company
Location: Australia
Caller: Telstra Customer Support Line

Telstra following up technical issues we have been experiencing with our NBN Telstra service.
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Anonymous

Posted on December 25, 2021
Caller type: Unknown
Location: Australia
Why would a Telstra tech be calling on Christmas Day. Can’t be in Australia. Sounded like a scam.
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Anonymous

Posted on November 24, 2021
Caller type: Unknown
Location: Australia
Caller: Claimed to be Telstra

Someone claimed to be from Telstra. They didn't seem like they were telling the truth - their manner was very unprofessional and they didn't seem to know what to do when I answered the phone and I wasn't the person they claimed to be calling for.
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Leo

Posted on November 18, 2021
Caller type: Unknown
Location: Australia
Caller: Telstra

I didn't answer too and I check here. Following comments read, I call back - and yes, it was Telstra.
*For me, it was a call back for regarding technical internet issue.
Its a one way number though. You have to return call on their other numbers, or wait for the next call from that number.
Hope it helps - Have a great week <3
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Anonymous

Posted on November 13, 2021
Caller type: Unknown
Location: Australia
I received calls from this number 4 times this week. The accent is not Australian and it's so fast that I could hardly understand it. Sometimes it says something about ?interpreter not working. If it's not a scam, then I don't know what it is
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Anonymous

Posted on November 10, 2021
Caller type: Unknown
Location: Australia
Caller: 94619000

Indian Scammer!!
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Bewildered

Posted on November 8, 2021
Caller type: Unknown
Location: Australia
Caller: Telstra

I was on an important call wit a technician because I lost internet connection. One hour 40 minutes!, then the call dropped out, but I didn't know and there was an incoming call with this number, unidentified, so I didn't answer it. I thought I was still connected to the technician. Telstra needs to attach ID to such calls like that so we know its not spam. Geez
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Telstra

Posted on October 18, 2021
Caller type: Call centre
Location: Australia
I returned a call from (02) 9461 9000 but reached vm for Telstra
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