Caller: Scammer with overseas accent

Knew my full name, said from Telstra, asked about my modem and wireless extender numbers. Telstra don’t ask for this, they have it on file.
Got very argumentative, a call to Telstra confirmed it was a scam.

Caller: Telstra

Yes it’s a valid Telstra call. Asking if my fault has been rectified 👌

Could not understand the person

Caller: (02) 9459 8000

telstra verifed this is not a telstra call centre. i was in chat with telstra on their app when this number called. i gave them the number and it is a know scam

Caller: Telstra - 5G

I am extremely disturbed by this phone call regarding a 5G order which occurred late evening.

I am an absolute privacy nutcase. Every single thing in my life is registered to a PO Box. I use it for account registration and as a billing address. My delivery address is at the Post Office.

I lie about my residential address when it is absolutely not required. My residential address has been removed from the electoral roll, which is a public database.

These people had a specific address that ONLY Telstra use. Imagine you lived at Unit 1, 9 Smith Street and your Telstra bills said "BG 1 G01 Unit 1, 9 Smith Street". I tricked them by innocently asking for them to confirm my address due to 'multiple accounts'.

It must be a leak DIRECTLY from Telstra as my residential address does not come up in that format on utility or state government planning databases, or anywhere else.

Furthermore they offered a fake account number while I was playing dumb.

I would suggest checking your credit reports if you receive a call from this number.

Caller: Telstra Business

Following up an issue I had with my Internet service. Problem is, they called at 6.45pm and so I don't answer it, even though I'd like to have spoken with them. Why can't they call back during normal business hours?

Caller: Telstra re closing a fault reported on NBN

Legit, very polite woman asking me whether fault had been fixed wanted my full name and dob which i declined to give but message came through on a number which i know is tester confirming case was closed as she told me it would.

Caller: Telstra Muppet

I have been trying to solve a problen with Telstra for Months - message bank problem (keypad prompts which done work) land line.
Anyhow this muppet calls back and was indeed polite - but he calls when iam on the road so he arranges to send me a text No for me to respond to when i get back to the office and heres where the fun starts.
I respond and send reply - no call back.
Rings back next day - 1 ring you probably know the rest.
I text back no reply
And now this peanut rings at 5.30 in the morning 4 rings and then a text message berating me and whinging that they get no repsonse.
Injteresting prior commentry - if indeed it is a scam then somebody has intercepted thier fault call system because it seems to have originated from my enquiry.

They're not Telstra - scammers trying to get your personal details

Caller: LOL ... Telstra technical team - I think not

Scammer with a little bit of Telstra info - rang to fix my internet fault ( which I had disconnected 9 months ago) despite telling him several times I had no internet connection he wanted me to help him 'troubleshoot' my 'non existent' modem. I kept him on hold for 15 minutes before he asked if he could call me back when he had further technical advise.
I am sure if someone opened there modem to him they would be downloading your info in a heart beat ..... scum of the earth..... at least keeping him on hold may have prevented a few others getting called.

Caller: Telstra

She sounded Indian and told me she is following up on my services and then wanted all my personal details. I told her I am fine and don't need any service and hung up. She then sent text messages saying she needs to talk to me again - she says she is from Telstra. This is what happens when Telstra and other Australian companies use overseas telephone services - those people sell your data on to others. Telstra should be sued for how they are doing business!

Caller: Telstra

All I can say is that I received the return call from this Sydney Telstra call centre number as promised, I started out first by using the Telstra App then calling them on 132200, my issues were fixed quickly, yes the accent was heavy but I must say my problems were resolved, I did not need to exchange any details, he had my reference number knew exactly the names of the other Telstra people I previously spoke to regarding my problems. The issues were and corrected in real time...I'm not sure why there's a high spam score?.... I called Telstra to confirm that this was a legit number too... Hope this helps others, it's just safe to be sure... Cheers.

Caller: Telstra

It was telstra helping me with a registered fault call. Please remove 90% spam score. The indian accent is from a telstra tech in india. If any doubts ask them for your ref number.

Caller: Indian accent

Scam!!!Scam!!! They are trying to get control of your modem and computer. I am sure if someone opened their modems to him/her, they would be downloading your info in a heart beat.

I got a text from “Telstra"(spoof) that my one time pass code was...... I messaged Telstra on my app to check because I hadn't tried to access anything. I did open the text, unfortunately, they can tell it is a real number when you do. A lot of spam is sent to randomly generated numbers. The message was different to the usual Telstra one that sends similar messages because it didn't go into the same conversation. But convincing enough for me to check it. Telstra on chat on their app said it was spam. A minute after the spam text this number called me and the smart whatever on my phone later marked it as Telstra. Spoofing again. I did not answer. Telstra said this number is spam too. So really convincing scammers and I hope the people here who spoke to them did not provide any information. I blocked this and the text number. I mean really, how often do Telstra call anyone?

It is Telstra. Return call about a fault logged. Had the fault number

This is frightening and definitely a scam. I had a fault in with Telstra at the same time. These scammers have been texting me at the same time as the legit Telstra staffer - so I get a text literally 60 sec after the Telstra legit text from some Indian bloke. The spelling is all wrong and lack of sentence structure a dead give away. This was then followed up by a call two days later by a woman with a thick Indian accent who left a message on my voicemail - incoherent at times and again English second language. I am quite concerned that this is happening. They seem to be able to intercept the Telstra chat on the Telstra App. PLEASE REPORT THEM IF THEY CALL YOU!

Caller: Telstra

Legit Telstra call following up a fault.

I agree - as they are using similar Ref # and have your phone number????
Inside job I say too, because I’m like you!
The fact is I don’t even have Telstra anyway.

Caller: Allegedly Telstra

I just received firstly a text re: my fault, they provided a Ref: No, comes up as thought it is from Telstra in Sydney????

Then I received a call from same number - of course do not answer these, no Voice Mail left either.

Let me remind everyone - Legit Telstra will always advise you to ri ng their 13 22 00 number.
They will always also advise in a text not to ever disclose anything in reply to the text or call as Telstra will never ask you for these details in this way..

Please stay vigilant, do not engage verbally or via text.
Keep reporting them to ScamWatch & take screen shots to add to your Report takes 1 minute to complete.

Call Telstra if you have too as well so they can get it stopped much quicker.

Remember: It’s now end of October as Christmas is fast approaching so the Scammers need your details in order to start using your identities & steal your money!!