Caller: Optus

I did have a call back from the call centre but really Optus should have its name listed so call is identified. The person that phoned me simply did not know what sort of message to leave was left to me to work out what the call was about

Caller: Morrison

Similar to many other comments. Called after receiving 3 porting request SMS, quite well written. "Morrison" asked for a person (not my name) with regard to porting to Optus. Gave no information other than indicating that I did not want to port my number. He didn't seem concerned that I wasn't the person that he asked for. He asked why I didn't want to port so I told him that I will contact Optus myself which I did, plus my provider. 100% SCAM!

Caller: Optus

Not a scam !!! For some reason or other Optus had to set up a new account for me to change plans, probably because my very old Legacy plan no longer existed. They said they would call once ready to transfer, and they called on (02) 9174 3000. It was same consultant and as I had previously identified myself only had to read out OTP they sent, didn't have to give any other i.d. details. Fyi, got great service ! That was the only thing that was suspicious ha ha ha. Not a scam !

Refused to identify themselves have received a txt saying they were optus but not quoting that phone number

Caller: Man claiming to be from Optus

Received a call from this number 5 mins ago. Male caller said he was from India, doing a survey. That he saw I had been with optus a very long time and wanted to go over my plan. It was actually more years than he knew. I only gave him a postcode and he said that wasnt what was showing on their records. Obviously he is looking at older data. That sealed it for me. Asked him to send me an email confirming who he was. Said he cant. I said goodbye. Optus need to jump on this immediately with added protections. Call did not show as Optus or possible scam call. I asked for his work ID . He gave OP8928.

Caller: Supposily Optus

Said He was from Optus asked me if i needed help with my bill , i did need to discuss this with them but was cleared up 4 or so days ago

I got scared thinking its a scam as he rang me so i hung up

Caller: SCAMMER

Answered call and I could hear some Indian call centre in the background. lucky I checked here. was a complete Scam call. Blocked and Delete

The lady on the phone said it was Optus calling. Knew my first name and email address. Then said they would send a one time access code to verify it was Optus. I read out the code but she said she didn't know the code, ie, the code was invalid. So sent another one. Same thing.
No idea what was going on but did not give out any personal info, except confirming surname and postcode.
She also knew how long I had been with Optus, so not sure if it was legit or just a bad operator.

I answered the call and said "Hello". I heard people talking in the background, but no one said anything to me. They hanged up on me after 5 seconds.

Answered call but there was no sound from the caller. After 27 seconds it hung up.

Answered, then they just hung up on me.

Caller: Optus customer service

NOT SPAM or SCAM.
Optus genuinely following up on a new 5G home wifi service bought last week. Great service so far.

Caller: (02) 9174 3000

This was Optus calling to check in on my new home 5G wifi service. NOT SPAM CALL. This is actually optus.
Great service so far with optus 5G, better than NBN rubbish.

I had just spoke to Optus then missed this call. Then I googled number to find all these complaints

Caller: Optus

Legitimate call from Optus regarding an order placed the day prior to confirm details.

Caller: They said they were from 24/7 then when asked later they said optus

They knew my name & said they could get a discount as I had been an Optus customer for over 4 years. Said they were from Optus. They asked me to confirm my postcode, I didn't. I asked to call them back and they said they could call me back. I said I would call Optus back and they said okay and hung up.
Seemed like a scam.

im not going to lie this made me laugh so hard

Caller: OPTUS

its legit,
optus

Caller: Heavy accent female claimed to be some company i couldn't undertand on behalf of OPTUS

Left a voicemail. In the same minute, received an SMS claiming from OPTUS saying "we need to talk to you about your Optus Order. Pls Call us on 1300 303 723 with ref: xxxxxxxx - i didn't order anything from Optus.

Caller: I have this number blocked based on this website.

Going by all the other messages saying this number is a scam, this message may have been posted by the scammer.