Caller: Optus

It was a legit Optus service person following up an issue I had raised - and spoke to them with earlier. If they use a (same) generic number - probably should let us know. :-)

I called Optus 1800 550 395 to enquire about plans. It was silent on the other end then the line hung up. Almost immediately this number called me, when I picked up it was silent on the other end.

I had just finished cancelling a plan and updating my billing address with Optus that I called. Then few minutes later after hanging up and starting a new call, missed call from this number. No message left.

Caller: Mel

Calling daily claiming he’s from Optus and asking for codes, claiming that he needs the code to avoid charging 2 fees that he couldn’t even say what they were for or how much. complete bs

I lodged an Optus complaint a couple of hours ago regarding my data being hacked in 2022. I lodged a complaint via their online form. I just received two text messages from Optus regarding a number to call plus a mobile call at the same time from this number (02) 9174 3000.

UNSAFE: Since receiving those two texts plus mobile phone call, my mobile phone is now repeatedly turning itself on and off. How can anyone trust any communication received from Optus under these circumstances?

OPTUS, if you're reading this, it appears your website security is also compromised because all of this occurred immediately after simply using your Optus online form to lodge my complaint, which means I can't securely go direct to Optus to tell them about this.

Caller: Optus

This is Optus' sales team. I confirmed it with the Optus service department. They should do better in identifying the number, but it was legitimate.

Caller: Optus

This is a legitimate call from an Optus Case Manager, following up with an issue I was having with my NBN service.

Caller: (02) 9174 3000

I just had this call come through but wasn't sure to answer it but after reading these comments on here lucky I didn't answer

Caller: Optus

I can confirm that this is a number that Optus uses... as I called them first and the same fellow who assisted me initially is calling me back on this number. That said, considering what tech can do these days; I wouldn't recommend trusting any calls unless you called the person yourself in the first instance. I specifically have a silent landline in the hopes that it can not be hacked and if they have to follow up, they are to call me on that.

I had 2 missed calls from this number but no message sent, reading the above makes it an obvious scam because I have never had any account with Optus in my life - the number rang has been mine for over 20 years??

Caller: Hung up when I answered

Call came in .. I answered .. they hung up. After checking the number .. found these comments. Thanks for the heads up. Have blocked the number now.

Caller: Optus

Recieved a call from loney, claiming to be from optus. I remember speaking to him last week and he said he'd call back.

Caller: Optus

This number (08) 9174 3000 is confirmed legit from Optus customer service (Sales) - got a call from them after signing up with them for 5G modem. The caller knew all the details of all the other services, at the end of the call, did offer to "optimise" the other mobile data plans etc... but I politely declined. The caller was confirming the delivery address for the modem etc...

Caller: optus IT

it is Optus IT to call back to help with my IT ticket. confirmed this as a message was left with a name which corresponded with my Optus IT ticket information. Optus send a Txt when a link for the Case notes and who is assigned. there is a chat function to confirm it was Optus IT.

Caller: optus

Suggested they don't call with an unidentifable number, liable to do as I did and ignore the call before checking on this service as to who the number belongs to.

Caller: Optus

For me, this was a genuine call from Optus following up on a support case.

Caller: scumbag scammer bludger

to the scammer you are a weak pathetic stinky little thief persons like crawl out of the same crap pile

Caller: Optis

I have spoken to them on this number several times it is definitely Optus

Caller: Optus

We called Optus for relocation of home internet. While on that call, they made an offer to switch our mobiles to them. I asked them to call back a day later once we thought about the offer. This was the number they called from. I read the comments here and got nervous so I called Optus back and asked if this was a legit number and they said yes, and that our mobiles where in the process of being switched over to them.

Caller: Optus

I did have a call back from the call centre but really Optus should have its name listed so call is identified. The person that phoned me simply did not know what sort of message to leave was left to me to work out what the call was about