Posted on December 16, 2022 Caller type: Unknown Location: Australia
Caller: Supposedly OPTUS Phone quality is absolutely horrendous for a call centre located in Australia. Wanted to speak with account holder & offer a discount. Couldn’t reach holder & for security purposes couldn’t go any further & offered to call back. You want to talk about security purposes after our information was leaked! I wasn’t willing to hand over my details either.
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Anonymous
Posted on December 15, 2022 Caller type: Unknown Location: Australia
i had a call from this number the minute i changed my credit card details
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Anonymous
Posted on December 15, 2022 Caller type: Scam call Location: Australia
Posted on December 13, 2022 Caller type: Unknown Location: Australia
I have had a number of calls ringing and then hanging up when I answer. This number was the latest.
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Helen
Posted on December 10, 2022 Caller type: Other Location: Australia
I couldn't agree more it didn't come up as Optus so I didn't answer it. I don't answer any calls from anybody that comes up as private or just nothing..
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Sue
Posted on December 7, 2022 Caller type: Unknown Location: Australia
Caller: Optus Lady with Indian accent said she is Amy calling from Optus. Sorry, I just hanged up. Unsure if it is legit or not.
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Keren
Posted on December 6, 2022 Caller type: Unsolicited call Location: Australia
Caller: Optus Woman called, supposedly from Optus, about my complaint. Thing is, I didn’t make a complaint. Suspected it was a scam call. Very hard to decipher as her very strong accent made it hard to understand and she spoke that fast I couldn’t keep up. Possibly from India. I regard every unsolicited call a scam call now. Can’t be too complacent. Thanks Optus.
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Keren
Posted on December 6, 2022 Caller type: Unsolicited call Location: Australia
Caller: Optus (02) 9174 3000. Said she was from optus ccomplaints
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Not a scam
Posted on November 28, 2022 Caller type: Unknown Location: Australia
Caller: Optus Definitely Optus, I called back after they left voicemail, rectified my order and that was that. No issues, it is not a scam, totally Optus staff.
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Anonymous
Posted on November 21, 2022 Caller type: Company Location: Australia
Caller: Optus This is an Optus number. I agree, it needs a caller ID because it does seem suspicious. I have been dealing with someone from Optus recently and it is always from this particular number. My dealing has been within the NBN department of Optus. Not a scam.
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Anonymous
Posted on November 17, 2022 Caller type: Call centre Location: Australia
Caller: Optus This is not a scam. This is the Optus complaints team. Just call them back via their customer service number.
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Anonymous
Posted on November 16, 2022 Caller type: Unknown Location: Australia
Caller: Optus Caller definitely legit. Left a voicemail - was calling about a service provided, asking for feedback.
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Anonymous
Posted on November 9, 2022 Caller type: Unknown Location: United States
Caller: Optus Legit call from Optus after I had requested an upgrade to my NBN technology
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Anonymous
Posted on November 4, 2022 Caller type: Other Location: Australia
got a number of calls from his number today no msg left
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G
Posted on November 4, 2022 Caller type: Company Location: Australia
Caller: Optus Legit - I had ordered a new phone online & they were calling to confirm my details, shipping etc., how much was owing on my phone. All legit - they sent me codes to my phone and email for verification.
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Anonymous
Posted on October 31, 2022 Caller type: Call centre Location: Australia
Caller: Optus Called me regarding my Complaint then messaged me to call back. The only problem I had was the 1300 number I called they didn't talk on the other end. I could hear them breathing and didn't respond to me. After 3 calls later a lady answered and said the guy I needed to talk to had gone on a lunch break.
Not a scam
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Anonymous
Posted on October 29, 2022 Caller type: Scam call Location: Australia
Caller: Scammer impersonating optus This is a scam call that has now been reported to Optus
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Anonymous
Posted on October 29, 2022 Caller type: Unknown Location: Australia
Exactly
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Anonymous
Posted on October 19, 2022 Caller type: Unknown Location: Australia
exactly
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Anonymous
Posted on October 18, 2022 Caller type: Unknown Location: Australia
Caller: Optus Regarding my complaint to the TIO about the cyber attack that has also affected me. I'm sorry but warning and proof that they are legit would be better than a random number calling!! I will never trust any phone call!! Due to this breach!!
Comments on (02) 9174 3000
Anonymous
Posted on December 16, 2022Caller type: Unknown
Location: Australia
Phone quality is absolutely horrendous for a call centre located in Australia. Wanted to speak with account holder & offer a discount. Couldn’t reach holder & for security purposes couldn’t go any further & offered to call back. You want to talk about security purposes after our information was leaked! I wasn’t willing to hand over my details either.
Anonymous
Posted on December 15, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on December 15, 2022Caller type: Scam call
Location: Australia
Unauthorised call
Optus scam Breach
(02) 9174 3000
Block and report
Anonymous
Posted on December 13, 2022Caller type: Unknown
Location: Australia
Helen
Posted on December 10, 2022Caller type: Other
Location: Australia
Sue
Posted on December 7, 2022Caller type: Unknown
Location: Australia
Lady with Indian accent said she is Amy calling from Optus. Sorry, I just hanged up. Unsure if it is legit or not.
Keren
Posted on December 6, 2022Caller type: Unsolicited call
Location: Australia
Woman called, supposedly from Optus, about my complaint. Thing is, I didn’t make a complaint. Suspected it was a scam call. Very hard to decipher as her very strong accent made it hard to understand and she spoke that fast I couldn’t keep up. Possibly from India. I regard every unsolicited call a scam call now. Can’t be too complacent. Thanks Optus.
Keren
Posted on December 6, 2022Caller type: Unsolicited call
Location: Australia
(02) 9174 3000. Said she was from optus ccomplaints
Not a scam
Posted on November 28, 2022Caller type: Unknown
Location: Australia
Definitely Optus, I called back after they left voicemail, rectified my order and that was that. No issues, it is not a scam, totally Optus staff.
Anonymous
Posted on November 21, 2022Caller type: Company
Location: Australia
This is an Optus number. I agree, it needs a caller ID because it does seem suspicious. I have been dealing with someone from Optus recently and it is always from this particular number. My dealing has been within the NBN department of Optus. Not a scam.
Anonymous
Posted on November 17, 2022Caller type: Call centre
Location: Australia
This is not a scam. This is the Optus complaints team. Just call them back via their customer service number.
Anonymous
Posted on November 16, 2022Caller type: Unknown
Location: Australia
Caller definitely legit.
Left a voicemail - was calling about a service provided, asking for feedback.
Anonymous
Posted on November 9, 2022Caller type: Unknown
Location: United States
Legit call from Optus after I had requested an upgrade to my NBN technology
Anonymous
Posted on November 4, 2022Caller type: Other
Location: Australia
G
Posted on November 4, 2022Caller type: Company
Location: Australia
Legit - I had ordered a new phone online & they were calling to confirm my details, shipping etc., how much was owing on my phone. All legit - they sent me codes to my phone and email for verification.
Anonymous
Posted on October 31, 2022Caller type: Call centre
Location: Australia
Called me regarding my Complaint then messaged me to call back. The only problem I had was the 1300 number I called they didn't talk on the other end. I could hear them breathing and didn't respond to me. After 3 calls later a lady answered and said the guy I needed to talk to had gone on a lunch break.
Not a scam
Anonymous
Posted on October 29, 2022Caller type: Scam call
Location: Australia
This is a scam call that has now been reported to Optus
Anonymous
Posted on October 29, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on October 19, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on October 18, 2022Caller type: Unknown
Location: Australia
Regarding my complaint to the TIO about the cyber attack that has also affected me. I'm sorry but warning and proof that they are legit would be better than a random number calling!! I will never trust any phone call!! Due to this breach!!
Do you have a comment about (02) 9174 3000?