Posted on January 12, 2023 Caller type: Unknown Location: Australia
(02) 9174 3000. Called and immmediately hung up. Presumed they are amping up BS to roll out future efforts or else just scammers. Dont give them any information.
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Peter
Posted on January 11, 2023 Caller type: Company Location: Australia
Caller: Optus After call to tech assistance with Optus who unable to fix NBN outage I was told to expect a call from a level up. After a few minutes, got 3 calls from (02) 9174 3000. On 1st 2 calls I was unable to hear atything and said 'sorry can't hear you'. On the third call it was indeed an Optus fixer. NBN to be fixed tomorrow .,. Fingers crossed !
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Anonymous
Posted on January 9, 2023 Caller type: Unknown Location: Australia
Suspicious call claimed from Optus, call outside normal business hours
Blocked
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Anonymous
Posted on December 24, 2022 Caller type: Unknown Location: Australia
Caller: Could be Optus, could be a scammer. It is possible that Optus's marketing team have decided to use techniques that scammers use to increase there market reach. Scammers will often try to get you to confirm your identification and then send you a one-time pin. This technique is used regularly to obtained additional details of a possible target and to reset/re-assign account passwords or phone numbers (stealing phone numbers through e-sims etc). The one-time pin could be associated with accounts such as your bank, google account, or even your phone number. If you get sent a one-time pin it should be from a legitimate company that you have contacted and not one that has contacted you. Never give it to someone over the phone or internet as they can use it to reset your password or log into your account.
Optus, being a large Australian based telecommunications company, are likely to be based in Australia with a really good line quality. If you don't feel that the person on the other end of the line is in Australia or the line quality is really bad then that is also a major red flag.
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Anonymous
Posted on December 22, 2022 Caller type: Unknown Location: Australia
Caller: Optus? Lady calling claiming that she worked for optus and was trying to offer me an upgrade to my phone / plan. After I said if I want to do this I will go into a local optus store she was pushing for me to do this over the phone and to provide her details linked to my account. Ended the call
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Anonymous
Posted on December 22, 2022 Caller type: Unknown Location: Australia
I'm Getty Ng so many unknown numbers. I reject most of them. The ones I do pick up end up being a scam and hang up. And a number that's from a different state that I'm in. No. Decline.
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Anonymous
Posted on December 21, 2022 Caller type: Unknown Location: Australia
I messaged them on Facebook and they could not confirm the number is theirs...I've lost too much in this BS to want to deal with them
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George
Posted on December 19, 2022 Caller type: Unknown Location: Australia
It as always been tat way.
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Simon of Perth
Posted on December 19, 2022 Caller type: Call centre Location: Australia
Caller: Optus Confirmed call is an Optus call centre dealing with NBN/Home phone.
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Anonymous
Posted on December 16, 2022 Caller type: Unknown Location: Australia
Caller: Supposedly OPTUS Phone quality is absolutely horrendous for a call centre located in Australia. Wanted to speak with account holder & offer a discount. Couldn’t reach holder & for security purposes couldn’t go any further & offered to call back. You want to talk about security purposes after our information was leaked! I wasn’t willing to hand over my details either.
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Anonymous
Posted on December 15, 2022 Caller type: Unknown Location: Australia
i had a call from this number the minute i changed my credit card details
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Anonymous
Posted on December 15, 2022 Caller type: Scam call Location: Australia
Posted on December 13, 2022 Caller type: Unknown Location: Australia
I have had a number of calls ringing and then hanging up when I answer. This number was the latest.
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Helen
Posted on December 10, 2022 Caller type: Other Location: Australia
I couldn't agree more it didn't come up as Optus so I didn't answer it. I don't answer any calls from anybody that comes up as private or just nothing..
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Sue
Posted on December 7, 2022 Caller type: Unknown Location: Australia
Caller: Optus Lady with Indian accent said she is Amy calling from Optus. Sorry, I just hanged up. Unsure if it is legit or not.
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Keren
Posted on December 6, 2022 Caller type: Unsolicited call Location: Australia
Caller: Optus Woman called, supposedly from Optus, about my complaint. Thing is, I didn’t make a complaint. Suspected it was a scam call. Very hard to decipher as her very strong accent made it hard to understand and she spoke that fast I couldn’t keep up. Possibly from India. I regard every unsolicited call a scam call now. Can’t be too complacent. Thanks Optus.
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Keren
Posted on December 6, 2022 Caller type: Unsolicited call Location: Australia
Caller: Optus (02) 9174 3000. Said she was from optus ccomplaints
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Not a scam
Posted on November 28, 2022 Caller type: Unknown Location: Australia
Caller: Optus Definitely Optus, I called back after they left voicemail, rectified my order and that was that. No issues, it is not a scam, totally Optus staff.
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Anonymous
Posted on November 21, 2022 Caller type: Company Location: Australia
Caller: Optus This is an Optus number. I agree, it needs a caller ID because it does seem suspicious. I have been dealing with someone from Optus recently and it is always from this particular number. My dealing has been within the NBN department of Optus. Not a scam.
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Anonymous
Posted on November 17, 2022 Caller type: Call centre Location: Australia
Caller: Optus This is not a scam. This is the Optus complaints team. Just call them back via their customer service number.
Comments on (02) 9174 3000
Anonymous
Posted on January 12, 2023Caller type: Unknown
Location: Australia
Peter
Posted on January 11, 2023Caller type: Company
Location: Australia
After call to tech assistance with Optus who unable to fix NBN outage I was told to expect a call from a level up. After a few minutes, got 3 calls from (02) 9174 3000. On 1st 2 calls I was unable to hear atything and said 'sorry can't hear you'. On the third call it was indeed an Optus fixer. NBN to be fixed tomorrow .,. Fingers crossed !
Anonymous
Posted on January 9, 2023Caller type: Unknown
Location: Australia
Blocked
Anonymous
Posted on December 24, 2022Caller type: Unknown
Location: Australia
It is possible that Optus's marketing team have decided to use techniques that scammers use to increase there market reach.
Scammers will often try to get you to confirm your identification and then send you a one-time pin. This technique is used regularly to obtained additional details of a possible target and to reset/re-assign account passwords or phone numbers (stealing phone numbers through e-sims etc). The one-time pin could be associated with accounts such as your bank, google account, or even your phone number. If you get sent a one-time pin it should be from a legitimate company that you have contacted and not one that has contacted you. Never give it to someone over the phone or internet as they can use it to reset your password or log into your account.
Optus, being a large Australian based telecommunications company, are likely to be based in Australia with a really good line quality. If you don't feel that the person on the other end of the line is in Australia or the line quality is really bad then that is also a major red flag.
Anonymous
Posted on December 22, 2022Caller type: Unknown
Location: Australia
Lady calling claiming that she worked for optus and was trying to offer me an upgrade to my phone / plan. After I said if I want to do this I will go into a local optus store she was pushing for me to do this over the phone and to provide her details linked to my account. Ended the call
Anonymous
Posted on December 22, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on December 21, 2022Caller type: Unknown
Location: Australia
George
Posted on December 19, 2022Caller type: Unknown
Location: Australia
Simon of Perth
Posted on December 19, 2022Caller type: Call centre
Location: Australia
Confirmed call is an Optus call centre dealing with NBN/Home phone.
Anonymous
Posted on December 16, 2022Caller type: Unknown
Location: Australia
Phone quality is absolutely horrendous for a call centre located in Australia. Wanted to speak with account holder & offer a discount. Couldn’t reach holder & for security purposes couldn’t go any further & offered to call back. You want to talk about security purposes after our information was leaked! I wasn’t willing to hand over my details either.
Anonymous
Posted on December 15, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on December 15, 2022Caller type: Scam call
Location: Australia
Unauthorised call
Optus scam Breach
(02) 9174 3000
Block and report
Anonymous
Posted on December 13, 2022Caller type: Unknown
Location: Australia
Helen
Posted on December 10, 2022Caller type: Other
Location: Australia
Sue
Posted on December 7, 2022Caller type: Unknown
Location: Australia
Lady with Indian accent said she is Amy calling from Optus. Sorry, I just hanged up. Unsure if it is legit or not.
Keren
Posted on December 6, 2022Caller type: Unsolicited call
Location: Australia
Woman called, supposedly from Optus, about my complaint. Thing is, I didn’t make a complaint. Suspected it was a scam call. Very hard to decipher as her very strong accent made it hard to understand and she spoke that fast I couldn’t keep up. Possibly from India. I regard every unsolicited call a scam call now. Can’t be too complacent. Thanks Optus.
Keren
Posted on December 6, 2022Caller type: Unsolicited call
Location: Australia
(02) 9174 3000. Said she was from optus ccomplaints
Not a scam
Posted on November 28, 2022Caller type: Unknown
Location: Australia
Definitely Optus, I called back after they left voicemail, rectified my order and that was that. No issues, it is not a scam, totally Optus staff.
Anonymous
Posted on November 21, 2022Caller type: Company
Location: Australia
This is an Optus number. I agree, it needs a caller ID because it does seem suspicious. I have been dealing with someone from Optus recently and it is always from this particular number. My dealing has been within the NBN department of Optus. Not a scam.
Anonymous
Posted on November 17, 2022Caller type: Call centre
Location: Australia
This is not a scam. This is the Optus complaints team. Just call them back via their customer service number.
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