Comments on (02) 9174 3000

100.00%
Spam Score
31 complaints this year, 193 total complaints

31 complaints this year, 193 total complaints

Comments on (02) 9174 3000


Anonymous

Posted on January 12, 2023
Caller type: Unknown
Location: Australia
(02) 9174 3000. Called and immmediately hung up. Presumed they are amping up BS to roll out future efforts or else just scammers. Dont give them any information.
0 found this comment helpful
0

Peter

Posted on January 11, 2023
Caller type: Company
Location: Australia
Caller: Optus

After call to tech assistance with Optus who unable to fix NBN outage I was told to expect a call from a level up. After a few minutes, got 3 calls from (02) 9174 3000. On 1st 2 calls I was unable to hear atything and said 'sorry can't hear you'. On the third call it was indeed an Optus fixer. NBN to be fixed tomorrow .,. Fingers crossed !
0 found this comment helpful
0

Anonymous

Posted on January 9, 2023
Caller type: Unknown
Location: Australia
Suspicious call claimed from Optus, call outside normal business hours

Blocked
0 found this comment helpful
0

Anonymous

Posted on December 24, 2022
Caller type: Unknown
Location: Australia
Caller: Could be Optus, could be a scammer.

It is possible that Optus's marketing team have decided to use techniques that scammers use to increase there market reach.
Scammers will often try to get you to confirm your identification and then send you a one-time pin. This technique is used regularly to obtained additional details of a possible target and to reset/re-assign account passwords or phone numbers (stealing phone numbers through e-sims etc). The one-time pin could be associated with accounts such as your bank, google account, or even your phone number. If you get sent a one-time pin it should be from a legitimate company that you have contacted and not one that has contacted you. Never give it to someone over the phone or internet as they can use it to reset your password or log into your account.

Optus, being a large Australian based telecommunications company, are likely to be based in Australia with a really good line quality. If you don't feel that the person on the other end of the line is in Australia or the line quality is really bad then that is also a major red flag.
0 found this comment helpful
0

Anonymous

Posted on December 22, 2022
Caller type: Unknown
Location: Australia
Caller: Optus?

Lady calling claiming that she worked for optus and was trying to offer me an upgrade to my phone / plan. After I said if I want to do this I will go into a local optus store she was pushing for me to do this over the phone and to provide her details linked to my account. Ended the call
0 found this comment helpful
0

Anonymous

Posted on December 22, 2022
Caller type: Unknown
Location: Australia
I'm Getty Ng so many unknown numbers. I reject most of them. The ones I do pick up end up being a scam and hang up. And a number that's from a different state that I'm in. No. Decline.
0 found this comment helpful
0

Anonymous

Posted on December 21, 2022
Caller type: Unknown
Location: Australia
I messaged them on Facebook and they could not confirm the number is theirs...I've lost too much in this BS to want to deal with them
0 found this comment helpful
0

George

Posted on December 19, 2022
Caller type: Unknown
Location: Australia
It as always been tat way.
0 found this comment helpful
0

Simon of Perth

Posted on December 19, 2022
Caller type: Call centre
Location: Australia
Caller: Optus

Confirmed call is an Optus call centre dealing with NBN/Home phone.
0 found this comment helpful
0

Anonymous

Posted on December 16, 2022
Caller type: Unknown
Location: Australia
Caller: Supposedly OPTUS

Phone quality is absolutely horrendous for a call centre located in Australia. Wanted to speak with account holder & offer a discount. Couldn’t reach holder & for security purposes couldn’t go any further & offered to call back. You want to talk about security purposes after our information was leaked! I wasn’t willing to hand over my details either.
0 found this comment helpful
0

Anonymous

Posted on December 15, 2022
Caller type: Unknown
Location: Australia
i had a call from this number the minute i changed my credit card details
0 found this comment helpful
0

Anonymous

Posted on December 15, 2022
Caller type: Scam call
Location: Australia
Caller: Scam Optus Breach

Unauthorised call
Optus scam Breach
(02) 9174 3000
Block and report
0 found this comment helpful
0

Anonymous

Posted on December 13, 2022
Caller type: Unknown
Location: Australia
I have had a number of calls ringing and then hanging up when I answer. This number was the latest.
0 found this comment helpful
0

Helen

Posted on December 10, 2022
Caller type: Other
Location: Australia
I couldn't agree more it didn't come up as Optus so I didn't answer it. I don't answer any calls from anybody that comes up as private or just nothing..
0 found this comment helpful
0

Sue

Posted on December 7, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

Lady with Indian accent said she is Amy calling from Optus. Sorry, I just hanged up. Unsure if it is legit or not.
0 found this comment helpful
0

Keren

Posted on December 6, 2022
Caller type: Unsolicited call
Location: Australia
Caller: Optus

Woman called, supposedly from Optus, about my complaint. Thing is, I didn’t make a complaint. Suspected it was a scam call. Very hard to decipher as her very strong accent made it hard to understand and she spoke that fast I couldn’t keep up. Possibly from India. I regard every unsolicited call a scam call now. Can’t be too complacent. Thanks Optus.
0 found this comment helpful
0

Keren

Posted on December 6, 2022
Caller type: Unsolicited call
Location: Australia
Caller: Optus

(02) 9174 3000. Said she was from optus ccomplaints
0 found this comment helpful
0

Not a scam

Posted on November 28, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

Definitely Optus, I called back after they left voicemail, rectified my order and that was that. No issues, it is not a scam, totally Optus staff.
0 found this comment helpful
0

Anonymous

Posted on November 21, 2022
Caller type: Company
Location: Australia
Caller: Optus

This is an Optus number. I agree, it needs a caller ID because it does seem suspicious. I have been dealing with someone from Optus recently and it is always from this particular number. My dealing has been within the NBN department of Optus. Not a scam.
0 found this comment helpful
0

Anonymous

Posted on November 17, 2022
Caller type: Call centre
Location: Australia
Caller: Optus

This is not a scam. This is the Optus complaints team. Just call them back via their customer service number.
0 found this comment helpful
0

Do you have a comment about (02) 9174 3000?

Do you have a comment about (02) 9174 3000?