Comments on (02) 9155 0000

67.50%
Spam Score
5 complaints this year, 68 total complaints

5 complaints this year, 68 total complaints

Comments on (02) 9155 0000


Courtney

Posted on February 21, 2018
Caller type: Service
Location: Australia
St George representative calling to follow up on an unfinished credit card application and to ask if I had any questions. After saying I was just still thinking about it he was courteous and reminded me to call the help centre if I had any issues. Took 46 seconds.
26 found this comment helpful
26

Anonymous

Posted on February 27, 2018
Caller type: Unknown
Location: Australia
It is Westpac / St George. They don't do cold calling from this number so valid.
15 found this comment helpful
15

Anonymous

Posted on January 15, 2021
Caller type: Unknown
Location: Australia
Caller: Westpac

I received call and verified who i was by full name, said they were asking about loan ending in ---- . When i asked them what type of loan as i'm not near phone and have 3, she said hold, a few mins later she came back and said your mortgage home loan, I relied i know its that i mean what type, duh, spoil, pohl etc etc , AND explained im a former westpac employee and familiar with screen which shows what type of loan it is, she still couldn't state the type and then i said where are you she said in call centre i said where, she said near you in adelaide, i said why then is it a 02 number which is now, then she hung up ...... SOOOO IF IT WAS A genuine Westpac staff member her asian accent was very broken and she DID NOT know anything about loans etc or their systems and needs retraining,,,, OH AND BY THE WAY i rang them back 4 times and it says Optus advises that the number has been disconnected !!!!!!
10 found this comment helpful
10

Anonymous

Posted on November 20, 2017
Caller type: Unknown
Location: Australia
Missed call from this number. Didnt leave a message. Called back and said its disconnected. Probably scam number.
10 found this comment helpful
10

LotusJ

Posted on March 1, 2018
Caller type: Unknown
Location: Australia
Courtney's message rings a bell with me as I was considering a loan application from St G. My application was unfinished.
4 found this comment helpful
4

SUSAN

Posted on June 6, 2022
Caller type: Financial services
Location: Australia
Caller: Westpac

This number is a legit number from a call centre servicing numerous banks, such as Wespac and St George. It is only an outwards service number, such as a staff member calling you back or putting you into a different section, but customers can't call into this number.
3 found this comment helpful
3

Anonymous

Posted on November 16, 2018
Caller type: SMS
Location: Australia
i was on a call to Westpac but was on hold then i got an SMS to call (02) 9155 0000. I hung up on Westpac & then called this phone number but the result was disconnected. Just doesn't seem right so i would suggest any calls from it be verified by asking callers full name & staff ID number, then call 132 032 & ask to speak to the person. I dont know if St George operate the same way though.
3 found this comment helpful
3

Anonymous

Posted on September 14, 2018
Caller type: Unknown
Location: Australia
Caller: St george bank

Legit number, he called back to complete a loan application. Gave his name and number to call him back on. Above board
3 found this comment helpful
3

Nat Forster

Posted on November 13, 2022
Caller type: Unknown
Location: Australia
Caller: St George

This is not a scam. Fraudulent transactions were being made on my account as someone had obtained my card details. I didn't take the call or respond to the text messages being sent to me by St George from 0429 933 739, however, I called St George on 133 330 to confirm it was legit.
2 found this comment helpful
2

Anonymous

Posted on May 26, 2021
Caller type: Unsolicited call
Location: Australia
I missed the call, and when I rang back it said it was disconnected. So I rang St George on their normal number 133330 and they checked my account and said there was no one trying to contact me about anything - this suggested to both me and the representative that the number is likely a scam. I would treat it as such and ring them back on their advertised number as suggested by others.
2 found this comment helpful
2

Anonymous

Posted on May 2, 2019
Caller type: Unknown
Location: Australia
not a scam number... it is the number that shows up whenever Westpac or St George staff calls
2 found this comment helpful
2

James

Posted on January 8, 2018
Caller type: Financial services
Location: Australia
This was Westpac returning my call in regards to a loan application. Due to all these complaints, the Who Called Me app blocked the call from getting through! Frustrating.
2 found this comment helpful
2

I Called Back

Posted on June 19, 2017
Caller type: Telemarketer
Location: Australia
I called ack number (02) 9155 0000 rang 3 times then goes to busy tone.
2 found this comment helpful
2

Anonymous

Posted on January 12, 2023
Caller type: Unknown
Location: Australia
This number called me at 8.19 am. I didn't recognize the number so didn't pick up. Tried to call back but said its was disconnected. Although I am waiting on a call from St. George re a recent complaint....hmmmm. I'm confused as to some are saying it's a sham number, yet others are saying it's legit ....confusing !
1 found this comment helpful
1

Anonymous

Posted on January 7, 2022
Caller type: Unknown
Location: Australia
Caller: (02) 9155 0000

I missed 4 calls from this number on my work phone at 1:46pm, 1:47pm, 1:50pm, and 1:51pm.
I have just been on a call earlier and thought it was someone calling from there, but I searched up the number just to be sure as no voicemails were left. This site told me the number was from Westpac / St George. I didn't recall ever contacting them from this phone.

On my missed calls liust it says the phone number is from Sydney, NSW.

I called the number back and an automatic voice message said that the number is temporarily unavailable.
1 found this comment helpful
1

GB

Posted on October 25, 2021
Caller type: Unknown
Location: Australia
Did not answer, no message left so did not return call.
1 found this comment helpful
1

Anonymous

Posted on September 23, 2021
Caller type: Unknown
Location: Australia
Same as other people called the number back says disconnected little concerning
1 found this comment helpful
1

Anonymous

Posted on April 9, 2020
Caller type: Unknown
Location: Australia
valid callback from westpac.
1 found this comment helpful
1

BankSA

Posted on October 21, 2024
Caller type: Call centre
Location: Australia
Caller from their fraud team over a recent transaction I had reported as fraud.
0 found this comment helpful
0

Anonymous

Posted on October 15, 2024
Caller type: Other
Location: Australia
Caller: St George customer service complaints teams

Legitimate call from cust service/complaints team. Just as I cancelled my credit card within 12 months and had a remaining credit back to me for part of the annual card fee.
0 found this comment helpful
0

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