My Dell order has been with Schenker since March 22nd. I got a call yesterday to say it would be delivered this morning... it wasn't.I tried to call them back at 4:30 to reschedule, and was told to call back during "office hours".I've spent over $60 phone credit on hold trying to sort this out.I have to try again tomorrow just so I can go pick it up from the warehouse myself : (

call come from (02) 9036 1100

- This is actually a call from Schenker which is the logistics group.
- They are trying to arrange a delivery time.
- Could be regarding a Dell, HP and a few other companies that use them.
- Call them back on 029361199 with your order number.
- No idea why on earth they would use a ID that you can't call back on is this worse than having a private id???

Yep, wife took a call on Saturday - gave up as she could not understand the caller either.Yep also for a Dell delivery.1300 881 316 number works fine - just join the queue.....

My Dell order has been with Schenker since March 22nd. I got a call yesterday to say it would be delivered this morning... it wasn't.
I tried to call them back at 4:30 to reschedule, and was told to call back during "office hours".
I've spent over $60 phone credit on hold trying to sort this out.
I have to try again tomorrow just so I can go pick it up from the warehouse myself : (

This is correct, it is Schenker Sydney. Dont bother to try and call them back as it is an out going line only. If your wanting to contact someone from Schenker to find out the details on your delivery of your Dell product I suggest you ring this number and have all details, order number, customer number ready. It is a typical 1300 number waiting game. 1300 881 316)