Posted on June 9, 2022 Caller type: Scam call Location: Australia
Caller: Indian Scammers pretending to be vodafone Received a phone call from 'Vodafone Care' making me think it was legitimate. Telling me I was entitled to 3 months of 40% discount. Normally I would be suspicious but the phone call I received came in as Vodafone Care and I am aware Vodafone uses Indian call centres. I admit I was silly enough to give them my pin number as I hadn't caught on yet. What made it look real was that I received a real text message from the real Vodafone requesting the code which I supplied to the caller. After waking up to the scam, I realised they are using this code at the exact same time to submit to Vodafone to order stuff on your account.
Also note, during the phone call, they transfer you to their 'supervisor' for further assistance which is another strong sign this is scam. Luckily I called the real Vodafone and changed the pin before any damage done.
As for the other messages on here saying the number is real?!? They are either the low life scammers, or just innocent people who have been convinced due to the elaborate set up.
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Anonymous
Posted on June 1, 2022 Caller type: Unknown Location: United States
I just got the same call offering half price for 4 months and it sounds like it was the same lady as I had to ask her to repeat what she was saying several times. I almost gave in but luckily I guickly googled the number. I told her if Vodafone wants to give me a discount, they can just give it to me, don't need my permission. Who would say no to a discount?
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Anonymous
Posted on May 31, 2022 Caller type: Scam call Location: Australia
Allegedly Vodafone asking for my PIN in order to give a discount, when I don't have a Vodafone account
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Luke
Posted on May 31, 2022 Caller type: Call centre Location: Australia
Caller: (02) 9015 3555 SCAM . Female caller Had a call this afternoon showing up on my phone as “Vodafone Care” , lady claiming to be from Vodafone with a very thick Indian accent making her hard to understand , saying because of my loyalty to Vodafone I’m entitled to 3 months of reduced plan payments. Asked for my pin to verify ( stupidity I hadn’t caught on and gave it ) and after about 10 minutes back and forth call was done . Checked emailed about 15 minutes later and they had ordered an iPhone 13 pro on my account with a new plan. Rang Vodafone and they confirmed it was a scam and cancelled all orders and changed pin. Stay vigilant!
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Anonymous
Posted on May 31, 2022 Caller type: Unknown Location: Australia
Caller: Vodafone Legitimate Vodafone number - it's on their website. https://www.vodafone.com.au/support/notify/customer-care
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Anonymous
Posted on May 31, 2022 Caller type: Company Location: Australia
Caller: Vodafone Vodafone calling me back after I had called them to update my plan- legit.
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Anonymous
Posted on May 13, 2022 Caller type: Unknown Location: Australia
It's Kogan
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Anonymous
Posted on April 13, 2022 Caller type: Scam call Location: Australia
Caller: (02) 9015 3555 They sent me a text msg prior to calling me, saying they are gonna run a standard nbn connection check for me, after the call (I didn’t take the call they left me voice message asking me to call them back) they sent me a second msg saying my nbn connection looks fine. First of all, I’m not with Vodafone, second of all my area isn’t covered with nbn.. Now “look-like legit” numbers may not be legit anymore. BE VERY CAREFUL!!!!!!
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Anonymous
Posted on March 21, 2022 Caller type: Unknown Location: Australia
Caller: Male Unsolicited call. Australian male asked for my name first off. I said no which threw him. Said he was with Vodafone and getting a lot of complaints sent from my number. Not a Vodafone customer. Total BS.
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Anonymous
Posted on March 8, 2022 Caller type: Unknown Location: Australia
Caller: Vodafone Legit caller. Vodafone care team in India following up on customer concerns
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Anonymous
Posted on February 24, 2022 Caller type: Unknown Location: Australia
Caller: (02) 9015 3555 If this is who they say they are then they come across like a bunch of scam artists. Hang up on them.
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Paul
Posted on February 23, 2022 Caller type: Unknown Location: Australia
Caller: Vodaphone This is a legit number. We had connection issues and so my wife contacted Vodaphone to fix. They returned our call on this number and helped us sort out our connection issues. It's a legit number. Not a scam.
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Anonymous
Posted on February 19, 2022 Caller type: Unknown Location: Australia
Caller: Vodafone It’s legitimate. Ignored the first few calls as was out of my state. Checked the number and decided to answer the next call. I called Vodafone to change my plan maybe two weeks ago. Same Indian caller phoned back just checking I was satisfied with the plan and insurance. Standard policy imo. He never asked for my details etc. Legit. 👍 Still, annoying.
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Anonymous
Posted on December 18, 2021 Caller type: Unknown Location: Australia
Its vodafons
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Anonymous
Posted on December 1, 2021 Caller type: Company Location: Australia
Caller: 02 9015 555 Called Vodafone on 1555 this morning to end a month to month service.
There’s obviously some issues as I seemed to get through to the call centre by getting my PIN wrong, only stating my name first name when asked to state my full name at certain points.
Dropped into a Vodafone store to check it at World Square and was asked by the store person what my PIN was, even prompted him that I should enter it but he asked again, which I gave him whilst someone looked on
Doh !
Be mindful people, you shouldn’t give your PIN to anyone
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Bruce
Posted on November 21, 2021 Caller type: Service Location: Australia
Caller: Vodafone It is Vodafone, I phoned them 1555 (Australia) Vodafone, after hours, voice machine said, ring back tomorrow. I then phoned 1555, stating a different enquiry, saying, Customer service, & I can't recharge. I was then patched through to the Vodafone Indian call centre. Absolutely perfect and my problem was sorted. An hour later I had a call from the number, Vodafone Australia in which no doubt the Indian Vodafone company has access to, as they should have of course, to help all World wide Vodafone customers out with 24/7. Yes we are on different time zones, Its a Huge Company, especially overseas.
0 found this comment helpful
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Anonymous
Posted on October 11, 2021 Caller type: Unknown Location: Australia
Caller: Vodafone?? received two telephone calls, after I answered and said hello, a female voice said hello then the call was disconnected twice. Tried to call back number but message that service is not available for call back
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Anonymous
Posted on September 14, 2021 Caller type: Unknown Location: Australia
Caller: Vodafone Don't ever go with Vodafone - you will unfortunately be in a really crap situation
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Anonymous
Posted on May 31, 2021 Caller type: Unknown Location: Australia
had a call from someone pretending to be from Vodafone asking to confirm my address details - beware and report this
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Vodafone
Posted on May 25, 2021 Caller type: Unknown Location: Australia
Called yesterday to ask why net was down, got call back then regarding issue. Called me from this number twice today, didn’t answer either call today as they were no help at time of issue or on the call back given yesterday. No need to be contacting me. I’m also on prepaid and don’t have a plan to be upgraded or extended.
Comments on (02) 9015 3555
Tamer
Posted on June 9, 2022Caller type: Scam call
Location: Australia
Received a phone call from 'Vodafone Care' making me think it was legitimate. Telling me I was entitled to 3 months of 40% discount. Normally I would be suspicious but the phone call I received came in as Vodafone Care and I am aware Vodafone uses Indian call centres. I admit I was silly enough to give them my pin number as I hadn't caught on yet. What made it look real was that I received a real text message from the real Vodafone requesting the code which I supplied to the caller. After waking up to the scam, I realised they are using this code at the exact same time to submit to Vodafone to order stuff on your account.
Also note, during the phone call, they transfer you to their 'supervisor' for further assistance which is another strong sign this is scam.
Luckily I called the real Vodafone and changed the pin before any damage done.
As for the other messages on here saying the number is real?!? They are either the low life scammers, or just innocent people who have been convinced due to the elaborate set up.
Anonymous
Posted on June 1, 2022Caller type: Unknown
Location: United States
Anonymous
Posted on May 31, 2022Caller type: Scam call
Location: Australia
Luke
Posted on May 31, 2022Caller type: Call centre
Location: Australia
SCAM . Female caller
Had a call this afternoon showing up on my phone as “Vodafone Care” , lady claiming to be from Vodafone with a very thick Indian accent making her hard to understand , saying because of my loyalty to Vodafone I’m entitled to 3 months of reduced plan payments.
Asked for my pin to verify ( stupidity I hadn’t caught on and gave it ) and after about 10 minutes back and forth call was done .
Checked emailed about 15 minutes later and they had ordered an iPhone 13 pro on my account with a new plan.
Rang Vodafone and they confirmed it was a scam and cancelled all orders and changed pin. Stay vigilant!
Anonymous
Posted on May 31, 2022Caller type: Unknown
Location: Australia
Legitimate Vodafone number - it's on their website. https://www.vodafone.com.au/support/notify/customer-care
Anonymous
Posted on May 31, 2022Caller type: Company
Location: Australia
Vodafone calling me back after I had called them to update my plan- legit.
Anonymous
Posted on May 13, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on April 13, 2022Caller type: Scam call
Location: Australia
They sent me a text msg prior to calling me, saying they are gonna run a standard nbn connection check for me, after the call (I didn’t take the call they left me voice message asking me to call them back) they sent me a second msg saying my nbn connection looks fine. First of all, I’m not with Vodafone, second of all my area isn’t covered with nbn.. Now “look-like legit” numbers may not be legit anymore. BE VERY CAREFUL!!!!!!
Anonymous
Posted on March 21, 2022Caller type: Unknown
Location: Australia
Unsolicited call. Australian male asked for my name first off. I said no which threw him. Said he was with Vodafone and getting a lot of complaints sent from my number. Not a Vodafone customer. Total BS.
Anonymous
Posted on March 8, 2022Caller type: Unknown
Location: Australia
Legit caller. Vodafone care team in India following up on customer concerns
Anonymous
Posted on February 24, 2022Caller type: Unknown
Location: Australia
If this is who they say they are then they come across like a bunch of scam artists. Hang up on them.
Paul
Posted on February 23, 2022Caller type: Unknown
Location: Australia
This is a legit number. We had connection issues and so my wife contacted Vodaphone to fix. They returned our call on this number and helped us sort out our connection issues. It's a legit number. Not a scam.
Anonymous
Posted on February 19, 2022Caller type: Unknown
Location: Australia
It’s legitimate. Ignored the first few calls as was out of my state. Checked the number and decided to answer the next call. I called Vodafone to change my plan maybe two weeks ago. Same Indian caller phoned back just checking I was satisfied with the plan and insurance. Standard policy imo. He never asked for my details etc. Legit. 👍 Still, annoying.
Anonymous
Posted on December 18, 2021Caller type: Unknown
Location: Australia
Anonymous
Posted on December 1, 2021Caller type: Company
Location: Australia
Called Vodafone on 1555 this morning to end a month to month service.
There’s obviously some issues as I seemed to get through to the call centre by getting my PIN wrong, only stating my name first name when asked to state my full name at certain points.
Dropped into a Vodafone store to check it at World Square and was asked by the store person what my PIN was, even prompted him that I should enter it but he asked again, which I gave him whilst someone looked on
Doh !
Be mindful people, you shouldn’t give your PIN to anyone
Bruce
Posted on November 21, 2021Caller type: Service
Location: Australia
It is Vodafone, I phoned them 1555 (Australia) Vodafone, after hours, voice machine said, ring back tomorrow.
I then phoned 1555, stating a different enquiry, saying, Customer service, & I can't recharge. I was then patched through to the Vodafone Indian call centre. Absolutely perfect and my problem was sorted. An hour later I had a call from the number, Vodafone Australia in which no doubt the Indian Vodafone company has access to, as they should have of course, to help all World wide Vodafone customers out with 24/7. Yes we are on different time zones, Its a Huge Company, especially overseas.
Anonymous
Posted on October 11, 2021Caller type: Unknown
Location: Australia
received two telephone calls, after I answered and said hello, a female voice said hello then the call was disconnected twice. Tried to call back number but message that service is not available for call back
Anonymous
Posted on September 14, 2021Caller type: Unknown
Location: Australia
Don't ever go with Vodafone - you will unfortunately be in a really crap situation
Anonymous
Posted on May 31, 2021Caller type: Unknown
Location: Australia
Vodafone
Posted on May 25, 2021Caller type: Unknown
Location: Australia
Called me from this number twice today, didn’t answer either call today as they were no help at time of issue or on the call back given yesterday.
No need to be contacting me.
I’m also on prepaid and don’t have a plan to be upgraded or extended.
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