Posted on July 20, 2015 Caller type: Unknown Location: Australia
annaoying me dayly
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Ben
Posted on March 6, 2014 Caller type: Unknown Location: Australia
Same here.. ban this number
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Laura
Posted on February 7, 2014 Caller type: Telemarketer Location: Australia
Hung up when I answered.
When I called back I also got a recorded message that they were calling on behalf of Virgin Money.
I emailed privacy(at)virginmoney.com.au
Got this response in 15mins: "I’m sorry for what’s occurred here and I’ll make sure your details are noted as no marketing"
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Jason
Posted on February 5, 2014 Caller type: Telemarketer Location: Australia
They have rung me twice in the last 4 weeks. In spite of me telling them the first time i wasn't interested.
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ML
Posted on January 24, 2014 Caller type: Telemarketer Location: Australia
Received a call on my mobile today. As soon as I answered, they hung up. I am a Velocity member.
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Kat
Posted on January 16, 2014 Caller type: Unknown Location: Australia
Received a call today at 8pm AEST and they hung up when I answered... Annoying!
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Nate
Posted on January 13, 2014 Caller type: Telemarketer Location: Australia
They most likely have your number from your Velocity Frequent Flyer Account. I have one phone call from them today. Came here to check the number our. Realised (quickly) it was Virgin Money related. I've been receving mail from Velocity to push me for a Virgin Money Velocity Card. Today I prompltly updated my Velocity account details. If you don't want phone calls from them again simply update your Velociy details and replace all phone numbers with 10x'0' e.g. 0000000000. It gets around the missing data restrictions, will recognise they are numbers and you'll never get a phone cal again. I do this with every account that I create (eveny my bank account).
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Annoyed
Posted on December 17, 2013 Caller type: Telemarketer Location: Australia
I have been getting calls from this number for weeks. I have assigned it a special ringtone so that I know not to answer it when it calls. I am so angry and will NEVER use Virgin Money on principle.
I urge everyone to make a comment on the Virgin Money Facebook page here: https://www.facebook.com/VirginMoneyAU to let them know how annoyed you are. That will soon shut these phone calls down.
I have also just emailed privacy @ virginmoney.com.au to complain - this is the email for complaints about abuse of your privacy (in other words, misuse of your contact details). There is also this number you can make a complaint on: (02) 8249 8000. I urge everyone to contact these, so we can make our point to Virgin.
Also, if anyone feels they are not getting a good enough response from Virgin, you can complain to the Commonwealth Ombudsman: 1300 363 992. Or email enquiries @ oaic.gov.au. Website: http://www.oaic.gov.au
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Katherine
Posted on December 14, 2013 Caller type: Telemarketer Location: Australia
I'm missing calls from this number daily because they always call while I'm at work. Today I answered and they hung up. So after reading here that it was someone calling on behalf of Virgin Money I called back to tell them to stop calling me and got a recorded message telling me that the line was "closed" as their business hours are Monday to Friday 10:30am-7pm "Sydney time". So why did I just get a call at 2:25pm on a Saturday "Sydney time"!?! Unacceptable.
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Sarita
Posted on December 6, 2013 Caller type: Unknown Location: Australia
I just had a call from them and they hung up when I answered. It's unfortunate if it is VIrgin related as I'm a loyal customer of them with air travel. I am sure they would be interested in knowing about this as it is likely a third party hired by Virgin. Not good !
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Cheryl Gunner
Posted on December 6, 2013 Caller type: Telemarketer Location: Australia
This number calls me at least once each day. I answer with my name, and they just hang up. Is Virgin Money paying a 3rd party company to tele-market, and perhaps only checking to see how many calls are place (and paying the company based on that number), without actually checking the duration of these calls? Bad business.
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Julia
Posted on November 26, 2013 Caller type: Unknown Location: Australia
Idiots . same calling couple times periodically
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kathleen
Posted on November 19, 2013 Caller type: Unknown Location: Australia
This is the first time I have received a call from this number but didn't answer it because I have been receiving multiple calls from various unknown numbers and every time I google it it's some spam thing. I have never had this problem before!
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Changying
Posted on November 16, 2013 Caller type: Unknown Location: Australia
I stammered I couldn't understand English. They never call me again.
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Y
Posted on November 15, 2013 Caller type: Telemarketer Location: Australia
I get this number calling me twice or three times a day and hang up. When I return the call, the recorded message says it is 'Virgin Money" marketing and ask to wait for the call taker. Don't know how I can get rid of my number ftom their list. I am registered with do not call as well.
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Annoyed
Posted on October 28, 2013 Caller type: Telemarketer Location: Australia
These guys rang me while I was at work today, I couldnt answer so I let my voicemail get it, and my voicemail is a bit crazy (doesnt sound like you are leaving a message) and the girl thought she was talking to someone so launched into a bit sales attack ha, thank god I did not answer!
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Annoyed
Posted on October 25, 2013 Caller type: Telemarketer Location: Australia
Same same, This number keeps calling me. I dont actually answer it but I did call back and it states it is a Company (cant catch the name) who provide telemarketting services for Virgin Money. I am on do not call list, so DO NOT CALL!
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Lala
Posted on October 25, 2013 Caller type: Unknown Location: Australia
Good thing i googled this number, sick of them calling arrrgh so away, i'm at work grrr
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Davediced
Posted on October 25, 2013 Caller type: Unknown Location: Australia
Got this call today and I'm with telstra, so it's not limited to virgin. They hung up after I answered
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Taz
Posted on October 23, 2013 Caller type: Telemarketer Location: Australia
This number has called over 10 times in the last few weeks- I pick up on about the 2nd or 3rd ring and they hang up. STOP CALLING IF YOU WON'T SPEAK!!! Waste of my time. I called back and it's Virgin Money- I will NEVER take out any of their products ever and have told so many people that their customer service is obviously shocking. They've done way more harm than good with this telemarketing fail.
Comments on (02) 8999 3075
jim
Posted on July 20, 2015Caller type: Unknown
Location: Australia
Ben
Posted on March 6, 2014Caller type: Unknown
Location: Australia
Laura
Posted on February 7, 2014Caller type: Telemarketer
Location: Australia
When I called back I also got a recorded message that they were calling on behalf of Virgin Money.
I emailed privacy(at)virginmoney.com.au
Got this response in 15mins:
"I’m sorry for what’s occurred here and I’ll make sure your details are noted as no marketing"
Jason
Posted on February 5, 2014Caller type: Telemarketer
Location: Australia
ML
Posted on January 24, 2014Caller type: Telemarketer
Location: Australia
Kat
Posted on January 16, 2014Caller type: Unknown
Location: Australia
Nate
Posted on January 13, 2014Caller type: Telemarketer
Location: Australia
Annoyed
Posted on December 17, 2013Caller type: Telemarketer
Location: Australia
I urge everyone to make a comment on the Virgin Money Facebook page here:
https://www.facebook.com/VirginMoneyAU to let them know how annoyed you are. That will soon shut these phone calls down.
I have also just emailed privacy @ virginmoney.com.au to complain - this is the email for complaints about abuse of your privacy (in other words, misuse of your contact details). There is also this number you can make a complaint on: (02) 8249 8000. I urge everyone to contact these, so we can make our point to Virgin.
Also, if anyone feels they are not getting a good enough response from Virgin, you can complain to the Commonwealth Ombudsman: 1300 363 992. Or email enquiries @ oaic.gov.au. Website: http://www.oaic.gov.au
Katherine
Posted on December 14, 2013Caller type: Telemarketer
Location: Australia
Sarita
Posted on December 6, 2013Caller type: Unknown
Location: Australia
Cheryl Gunner
Posted on December 6, 2013Caller type: Telemarketer
Location: Australia
Julia
Posted on November 26, 2013Caller type: Unknown
Location: Australia
kathleen
Posted on November 19, 2013Caller type: Unknown
Location: Australia
Changying
Posted on November 16, 2013Caller type: Unknown
Location: Australia
Y
Posted on November 15, 2013Caller type: Telemarketer
Location: Australia
Annoyed
Posted on October 28, 2013Caller type: Telemarketer
Location: Australia
Annoyed
Posted on October 25, 2013Caller type: Telemarketer
Location: Australia
Lala
Posted on October 25, 2013Caller type: Unknown
Location: Australia
Davediced
Posted on October 25, 2013Caller type: Unknown
Location: Australia
Taz
Posted on October 23, 2013Caller type: Telemarketer
Location: Australia
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