sometimes they use an alias name to protect their identity. i had a car insurance policy which everyone had the same name. you can never be too careful these days.

My phone is a Samsung and sometimes it brings up who the number belongs to. This time it brought up the name Jack Melville. I googled it but can't find anything about a Jack Melville with this number...

I called back number (02) 8404 9928 rang 5 times then goes to busy tone.