Comments on (02) 8299 9534

60.00%
Spam Score
2 complaints this year, 23 total complaints

2 complaints this year, 23 total complaints

Comments on (02) 8299 9534


Anonymous

Posted on December 19, 2021
Caller type: Unknown
Location: Australia
Legit Fraud detection company used by many institutions.
0 found this comment helpful
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Amy

Posted on November 21, 2021
Caller type: Unknown
Location: Australia
Caller: Fraud Department BCU

Received a missed call and returned it and spoke to a lovely Australian guy.
Legitimate fraud department for BCU bank who said a ‘real estate company from the United Arab Emirates’ tried to make a large deduction from an old bank account I hadn’t used in months. Thankfully no funds were in the account.
Cancelled the card over the phone.
Very helpful!
0 found this comment helpful
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Anonymous

Posted on November 3, 2021
Caller type: Service
Location: Australia
Caller: Cuscal Ltd

Legitimate. They told me they blocked a suspicious transaction from an American website about 3am and said I should cancel my card and order a new one. I thanked him and said I'd check with my Credit Union who investigated and then confirmed that the card had been compromised. Cancelled and a new one ordered straight away.
0 found this comment helpful
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Anonymous

Posted on October 29, 2021
Caller type: Unknown
Location: Australia
I doubt this is legislate would not tell me which bank account was compromised unless I gave them my credit card account details

I had no suspicious activity on my cards
0 found this comment helpful
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Anonymous

Posted on September 28, 2021
Caller type: SMS
Location: Australia
Caller: a voicemail left as a text but they didn't actually call first

valid. they were calling on behalf of my credit union and the number they left in the message was the right number for the credit union's fraud department. fraud had been attempted so a good thing I didn't ignore the message. I rang them back through the main switchboard just in case it was a fake number.
0 found this comment helpful
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James

Posted on September 13, 2021
Caller type: Silent call
Location: Australia
you called me but as I am deaf i use NRS please send your query to helenandjimblack @ bigpond.com i transferred from P&N this afternoon all legit
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Liu

Posted on August 29, 2021
Caller type: Unknown
Location: Australia
Legitimate call from a company that do transaction monitoring for Credit Unions.
I was informed that a few illegal transactions have been used on my new card which was stolen from my mailbox.
0 found this comment helpful
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Andrew

Posted on July 28, 2021
Caller type: Unknown
Location: Australia
Caller: Fraud Prevention

Had a text saying there was suspicious activity on my card, checked and money had been taken, then this number rang me and spoke to a really nice bloke who said what had happened and had a good conversation with him, they cancelled that card and escalated the fraud bit, good to know somebody watches
0 found this comment helpful
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T

Posted on July 1, 2021
Caller type: Scam call
Location: Canada
Caller: Claiming from credit union

Received call (02) 8299 9534 they said they where from credit union. They asked for my bank details I refused. They said are you from police and nurses credit union Clearly a scam, Hence they should give authentication and not to ask for your credit info.
0 found this comment helpful
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Anonymous

Posted on May 15, 2021
Caller type: Service
Location: Australia
Caller: Fraud Dept of my bank

Legitimate. After missing a call from this number I checked the number here. As a result I checked my account & found unauthorised transactions made around the time of the call. I rang my bank, they confirmed the fraud & my card has been cancelled. Good to know they were on the ball.
0 found this comment helpful
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Anonymous

Posted on April 16, 2021
Caller type: Scam call
Location: Australia
Caller: Fraud Department?

Called back and got a recorded message with number selection options.
I hung up and called my bank. They checked and there was no action on my account nor had anything been referred to their Fraud Department. They informed me to block the number and not respond as it appeared to them to be a scam.
I have taken their advice and advise others to ignore this number and list it as a scam.
0 found this comment helpful
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RachelBee

Posted on March 12, 2021
Caller type: Service
Location: Australia
Caller: Fraud Department Macquarie Bank

Legitimate call to inform of an attempted transaction and that card was blocked etc. At first it does seem a bit dodgy as the electronic answer just says Thank you for calling the Fraud Department. But it is completely legitimate and definitely will save your money and bank account from being hacked!
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Anonymous

Posted on January 25, 2021
Caller type: Unknown
Location: Australia
Block that number
0 found this comment helpful
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Anonymous

Posted on December 8, 2020
Caller type: Unknown
Location: Australia
Caller: Banks Fraud Division

Legitimate call from my banks fraud division regarding foreign transaction made. After putting a hold on my account they called to make sure it was a legimitate purchase before they cancelled my card. Will leave you a voice message if you don't answer :)
0 found this comment helpful
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Dojo

Posted on June 10, 2020
Caller type: Financial services
Location: Australia
Caller: Bank Fraud Protection

Legitimate: they called as there was a suspicious attempt on my card from the US, which they flagged. They checked my last physical transactions and were aware of my details. My card was then cancelled and a new one to come out in the next few days.
0 found this comment helpful
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Ash

Posted on April 8, 2020
Caller type: Service
Location: Australia
Caller: Fraud Bureau

Legitimate - Bank Australia confirmed there had been an attempt to transfer money off my card and that these guys were their service in these circumstances
0 found this comment helpful
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Syllogism__

Posted on March 27, 2020
Caller type: Unknown
Location: Australia
Caller: Bank Fraud prevention

Got a called. Called back and they advised that their was a transaction on my card that raised an alarm. Turns out it was someone in Africa trying to defraud my credit card. So card got cancelled. The call back was legit.
0 found this comment helpful
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Anonymous

Posted on March 5, 2020
Caller type: Financial services
Location: Australia
legitimate call regarding transactions on my account
0 found this comment helpful
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Anonymous

Posted on February 14, 2020
Caller type: Financial services
Location: Australia
Caller: Fraud Bureau for Bank of Aus

checking flagged transactions on my account
0 found this comment helpful
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Robert

Posted on January 17, 2020
Caller type: Nuisance call
Location: Australia
Caller: Fraud Prevention?

On Friday evening, a female voice informed me on detecion of several suspicious transactions on my debit card that they have blocked an hour ago, or so. Told me that my card is now blocked and will be replaced within the next few days and that I should contact my bank about it on Monday. I have checked my account to only find no unknown activites. Haven't tried the card status yet. She correctly knew my home address.
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