Posted on February 22, 2019 Caller type: Company Location: Australia
Telstra calling back
5 found this comment helpful
5
Anonymous
Posted on February 2, 2020 Caller type: Unsolicited call Location: Australia
Asian Indian accent claimed to be Telstra and wanted personal details. This is a complete fraud scam
1 found this comment helpful
1
Anonymous
Posted on September 26, 2019 Caller type: Unknown Location: Australia
Caller: Telstra scam call They sent an SMS first, then tried to call an hour later on (02) 8290 0000. I had already confirmed from Telstra that it was a scam.
1 found this comment helpful
1
Anonymous
Posted on May 27, 2019 Caller type: Scam call Location: Australia
Caller: 02 8290 000 Its a scam.
1 found this comment helpful
1
Anonymous
Posted on April 15, 2022 Caller type: Unknown Location: Australia
Caller: Telstra Requested Telstra call me through their app, they did, we got cut off and then I rang back, and received two calls from this number while on second call, so I’d safely assume it is Telstra.
0 found this comment helpful
0
Colin
Posted on March 9, 2022 Caller type: Other Location: Australia
Caller: (02) 8290 0000 I received a call from this number (02) 8900 0000, and it was legitimate. Foxtel on behalf of Telstra rang me to see if I wanted to resume my suspended Foxtel service or cancel it as I had suspended it during the covid period over one year ago. The Asian/Filipino lady was very clear and spoke good English. This wasn't a prank or scam call at all.
0 found this comment helpful
0
Anonymous
Posted on August 9, 2021 Caller type: Call centre Location: Australia
This is infect telstra, rang them and they said they tried contacting me
0 found this comment helpful
0
Anonymous
Posted on May 11, 2021 Caller type: Unknown Location: Australia
Called 7 times in 5 minutes! I’ve blocked the nimber
0 found this comment helpful
0
Anonymous
Posted on April 20, 2021 Caller type: Company Location: Australia
Caller: Telstra Possibly Telstra? I had talked to Telstra today. To a competent person in Hobart. Who finally sorted out the chaos caused by numerous other staff over weeks. I find if you say you’re reporting Telstra to Telecommunications Ombudsman, you get better response. But why would Telstra ring & leave no message? After reading comments here, I called this number. I got a recording. It sounded like a genuine Telstra recording. But even if it’s genuine, why are Telstra staff making what amount to nuisance calls? Since they leave no message to tell you where they’re from or what they want. Blocking number with note not to pick up, possibly Telstra, possibly a scam.
0 found this comment helpful
0
Anonymous
Posted on December 5, 2020 Caller type: Unknown Location: Australia
Caller: The guy sounded Indian and said he was from Telstra. I am not with Telstra. I hung up and blocked the number.
0 found this comment helpful
0
Anonymous
Posted on November 23, 2020 Caller type: Unknown Location: Australia
Caller: Claimed to be Telstra accounts and billing Asked to speak to me by name. I happen to have two issues - one complaint re mobiles, and waiting a callback on installing NBN for a relative, neither accounts or billing. Would not give me a reference number. Asked to speak to a supervisor, initially said could not do that until we had gone through the process of looking at my íssue, second time I made the request was told as it was an outbound call couldn't transfer me, I could call 13 22 00 which is of course the Telstra customer service line, which is CLOSED at 7pm on a weeknight. I suspect a scam but am concerned it occurred the same day I called 13 2200
0 found this comment helpful
0
Anonymous
Posted on November 10, 2020 Caller type: Call centre Location: Australia
Caller: Telstra I was on the phone with Telstra lodging a complaint. The Telstra person was obviously out of her depth and didn't have a clue. The call dropped out but I think it didn't drop out rather that she just didn't know what to say. Next thing I get 2 calls in close succession but both only ring one time. I think it's her making a case that she tried to call me back.
0 found this comment helpful
0
Anonymous
Posted on August 5, 2020 Caller type: Unknown Location: Australia
We were on a call to Telstra support that dropped out, the same people called us back using this number.
0 found this comment helpful
0
Anonymous
Posted on October 25, 2019 Caller type: Unknown Location: Australia
Caller: Says Telstra They rang to randomly update my details and wanted to know my income as a first question ??? And didn’t know what services I had. Total scam !!
0 found this comment helpful
0
Anonymous
Posted on October 1, 2019 Caller type: Unknown Location: Australia
Caller: Possibly Telstra While I cant 100% confirm this is Telstra, I also had them calling me on 028260000. If you doubt they are Telstra and have an account with them, ask them to confirm what the details are about. Also, ask them to SEND you the 6 digit pincode from them. That is a verification code that is used by Telstra and sent to your mobile on record. If you dont have a mobile service with them, ask them for a reference number so you can call them back on 132200. Even if they send the onetime pin verification. Simply ask if you can call them back and get the reference number. That pin will always come through from them, it wont be on a number but their name.
0 found this comment helpful
0
Anonymous
Posted on August 21, 2019 Caller type: Unknown Location: Australia
Yes it was Telstra calling back
0 found this comment helpful
0
Swiss
Posted on August 20, 2019 Caller type: Unsolicited call Location: Australia
Caller: Call Centre Claimed to be from Foxtel and that my number called them . They knew my first name but I haven't been with Foxtel for 10 years. Above comments claim Telstra but the message left on my phone said Foxtel. Dodgy.
0 found this comment helpful
0
Cameron
Posted on July 30, 2019 Caller type: Unknown Location: Australia
Caller: telstra call back I had a couple of calls back from telstra on this (02) 8290 0000 number. Including a voicemail message. They were reporting back on progress of a case they are investigating for me. I didn't answer it because I didn't recognise it but I will in the future. Not a scam.
0 found this comment helpful
0
Anonymous
Posted on June 18, 2019 Caller type: Other Location: Australia
Caller: Telstra It was a lady I spoke to earlier this evening at Telstra, confirming a booking I made for a technician to come out. 100% Telstra, not a scam.
0 found this comment helpful
0
Anonymous
Posted on June 5, 2019 Caller type: Scam call Location: Australia
Caller: (02) 8290 0000 Say it’s telstra, but I don’t believe. I spoke with Telstra earlier today and they said there is nothing wrong with my account at all. The number calling says there is an issue with my account. Don’t trust them.
Comments on (02) 8290 0000
Telstra
Posted on February 22, 2019Caller type: Company
Location: Australia
Anonymous
Posted on February 2, 2020Caller type: Unsolicited call
Location: Australia
Anonymous
Posted on September 26, 2019Caller type: Unknown
Location: Australia
They sent an SMS first, then tried to call an hour later on (02) 8290 0000. I had already confirmed from Telstra that it was a scam.
Anonymous
Posted on May 27, 2019Caller type: Scam call
Location: Australia
Its a scam.
Anonymous
Posted on April 15, 2022Caller type: Unknown
Location: Australia
Requested Telstra call me through their app, they did, we got cut off and then I rang back, and received two calls from this number while on second call, so I’d safely assume it is Telstra.
Colin
Posted on March 9, 2022Caller type: Other
Location: Australia
I received a call from this number (02) 8900 0000, and it was legitimate. Foxtel on behalf of Telstra rang me to see if I wanted to resume my suspended Foxtel service or cancel it as I had suspended it during the covid period over one year ago. The Asian/Filipino lady was very clear and spoke good English. This wasn't a prank or scam call at all.
Anonymous
Posted on August 9, 2021Caller type: Call centre
Location: Australia
Anonymous
Posted on May 11, 2021Caller type: Unknown
Location: Australia
Anonymous
Posted on April 20, 2021Caller type: Company
Location: Australia
Possibly Telstra? I had talked to Telstra today. To a competent person in Hobart. Who finally sorted out the chaos caused by numerous other staff over weeks. I find if you say you’re reporting Telstra to Telecommunications Ombudsman, you get better response. But why would Telstra ring & leave no message? After reading comments here, I called this number. I got a recording. It sounded like a genuine Telstra recording. But even if it’s genuine, why are Telstra staff making what amount to nuisance calls? Since they leave no message to tell you where they’re from or what they want. Blocking number with note not to pick up, possibly Telstra, possibly a scam.
Anonymous
Posted on December 5, 2020Caller type: Unknown
Location: Australia
I am not with Telstra. I hung up and blocked the number.
Anonymous
Posted on November 23, 2020Caller type: Unknown
Location: Australia
Asked to speak to me by name. I happen to have two issues - one complaint re mobiles, and waiting a callback on installing NBN for a relative, neither accounts or billing. Would not give me a reference number. Asked to speak to a supervisor, initially said could not do that until we had gone through the process of looking at my íssue, second time I made the request was told as it was an outbound call couldn't transfer me, I could call 13 22 00 which is of course the Telstra customer service line, which is CLOSED at 7pm on a weeknight. I suspect a scam but am concerned it occurred the same day I called 13 2200
Anonymous
Posted on November 10, 2020Caller type: Call centre
Location: Australia
I was on the phone with Telstra lodging a complaint. The Telstra person was obviously out of her depth and didn't have a clue. The call dropped out but I think it didn't drop out rather that she just didn't know what to say. Next thing I get 2 calls in close succession but both only ring one time. I think it's her making a case that she tried to call me back.
Anonymous
Posted on August 5, 2020Caller type: Unknown
Location: Australia
Anonymous
Posted on October 25, 2019Caller type: Unknown
Location: Australia
They rang to randomly update my details and wanted to know my income as a first question ??? And didn’t know what services I had. Total scam !!
Anonymous
Posted on October 1, 2019Caller type: Unknown
Location: Australia
While I cant 100% confirm this is Telstra, I also had them calling me on 028260000. If you doubt they are Telstra and have an account with them, ask them to confirm what the details are about. Also, ask them to SEND you the 6 digit pincode from them. That is a verification code that is used by Telstra and sent to your mobile on record. If you dont have a mobile service with them, ask them for a reference number so you can call them back on 132200. Even if they send the onetime pin verification. Simply ask if you can call them back and get the reference number. That pin will always come through from them, it wont be on a number but their name.
Anonymous
Posted on August 21, 2019Caller type: Unknown
Location: Australia
Swiss
Posted on August 20, 2019Caller type: Unsolicited call
Location: Australia
Claimed to be from Foxtel and that my number called them . They knew my first name but I haven't been with Foxtel for 10 years. Above comments claim Telstra but the message left on my phone said Foxtel. Dodgy.
Cameron
Posted on July 30, 2019Caller type: Unknown
Location: Australia
I had a couple of calls back from telstra on this (02) 8290 0000 number. Including a voicemail message. They were reporting back on progress of a case they are investigating for me. I didn't answer it because I didn't recognise it but I will in the future. Not a scam.
Anonymous
Posted on June 18, 2019Caller type: Other
Location: Australia
It was a lady I spoke to earlier this evening at Telstra, confirming a booking I made for a technician to come out. 100% Telstra, not a scam.
Anonymous
Posted on June 5, 2019Caller type: Scam call
Location: Australia
Say it’s telstra, but I don’t believe. I spoke with Telstra earlier today and they said there is nothing wrong with my account at all. The number calling says there is an issue with my account. Don’t trust them.
Do you have a comment about (02) 8290 0000?