I unfortunately have a credit card with this mob and for the past 5 years have requested statement in the mail. Citibank is the most difficult company I have ever dealt with in relation to getting information on your own account its terrible and disheartening.

Left an inaudible voice message without identifying who they are.
Not at all impressed

Returned the call and advised them that i don't have any accounts with or related to them and never asked for them to call me.Told them not to bother calling me again.

They are the dumbest bunch of halfwits I have ever come across.

Caller: Coles mastercard

Its a legit call. I had a fake credit card transaction and they are chasing it up.

Useless Citibank. They claimed I was late paying my monthly statement, which is and always is paid on the due date, and in full. So $30 late fee and $14.82 interest charged on my next statement, plus the whole of previous statement $782 added. After 45 minutes verifying who I was, to speak with someone, somewhere overseas who was very hard to understand, resolved the issue, and got reimbursed. They cannot re-issue a second statement as their computer can`t do it.
Guess who is closing his credit card account with these clowns.

Can also relate to Julie's comments - am going through exactly the same issue re rewards earned with using the Citibank credit cards, this was one of the reasons why I initially used this company - of all the banks I have dealt with over the years, Citibank is by far the worst when it comes to customer service - big on promise, very small on delivery!

Caller: Claims to Citibank and Coles

SAM. Claimed to be Citibank and then Coles wanting to update my details. Said if I didn't update details they would cancel my card.

Caller: (02) 8288 2290

NEVER give your details when it's a company or bank you already do business with. They will already have your details if the call is legit.

Caller: claimed to be citibank

how the hell are we supposed to know it's a legit call when they are asking for my details....they rang me!

Caller: Citibank

Following up on a query about not being able to register my account on their app.

Caller: Virgin Money, Citibank

Legitimate caller from Citibank (I have a virgin money card that is handled by Citibank).

Caller: claimed to from citibank

Scam call! not from citibank as it failed to provide 6digit code and did not identified my mobile.

Never deal with Citibank.
Terrible service. My money was inaccessible for three weeks as they sent out three cards with incomplete addresses. They locked down my account, I could not pay bills, groceries, rent or even withdraw my funds to close the account.

Rubbish bank

Citibank Sydney Office number - constantly used by C'b employees to 'easily' follow up to online email messages sent to them - in which was which distinctly said and asked - written response please ! Constant disregard and even discrimination of my Veteran Disability mental disorder condition by Citibank.

Scam - claimed to be from qantas credit card.
When I called back the bloke said he was from Suncorp credit cards

Caller: Cole Financial Services

Didn't answer, they left a message, I rang back their general line, found it was legit but they transferred me so I didn't have to call the number back.

Caller: Dunno

They purposely muddled their voice when leaving a voicemail to force you to call them back. The only part that I could understand was my name which is exactly what the want. If someone hears their name they think it’s a legitimate call. Don’t call them back.

Caller: Suncorp

Legitimate Call. Overseas though.