Comments on (02) 8198 6598

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0 complaints this year, 94 total complaints

0 complaints this year, 94 total complaints

Comments on (02) 8198 6598

Sample complaints we have found for (02) 8198 6598

tiredofit

Boycott charities that use this intrusive method of soliciting donations. There are plenty of good causes and charities out there that have the wisdom not to cold call the general public. See my comment at http://whocallsme.com/Phone-Number.aspx/81986598#pBSCGb996BgDChAjMOr4oiw
 

Jen

Over the last few weeks, I have had missed calls from (02) 8198 6598 on my home line when I am at work. I have also received calls from the same number to my work number.  When I pick up no-one appears to be there.  Seems very dodgy!!!
 

Reg

i kept getting these calls too, it's for an Australian company called "Insight Call Centre Services" which provides an inbound service i.e. they have Australian based call centres and are given permission by various, legally recognised charities to contact the public requesting donations to them. They have other arms of the business as well. I still have issues about handing my credit details over to people - I prefer to donate money direct to the charity, you can usually find their preferred methods of donating on their respective websites ... i find that safer.
 

sallygal

We too received a call from these people who didnt seem to answer when we picked up the phone and then my hubby just hung up. I do give to charities sometimes the ones that are genuine and identify themselves straight away and usually can send supporting info in the mail! Dont give our your ccard details to anyone over the phone unless you are 100 percent sure it is legit! We are also on the Do Not Call register!
 

shrynx

Is there a way to donate to these charities without having your phone number circulated to a separate company? I think that most people here are more annoyed by the fact that it is an outbound call-center only and that Insight doesn't leave voice messages. They have used up all the memory on my message bank numerous times by leaving blank three-minute messages. While I understand that this is an effective way of gaining support for charities, I think that their methods could easily change to make them less of a demon in the eyes of the public.
 

Customer Service

Hello, I would like to help.InsightCFS is a call centre that raises funds for several Australian Charities. Please be assured that calls from this number are legitimate and fundraising is done with the charities consent. All call lists used by InsightCFS are Privacy Compliant. As insight calls on behalf of Australian Charities call lists are not based of the "Do Not Call Register" as charities are exempt.If you are receiving calls from InsightCFS, and you wish to be removed from our calling lists please call our customer service team on 1300 365 896 between 9am & 5pm Monday to Friday. If we are unavailable please leave a message with your phone number and we will remove it the next business day. When contacting us, please have handy any and all numbers you would like removed including mobile, work and personal numbers even if you have not yet received calls on this number. That way, we can ensure that you are not bothered in future.InsightCFS is not the only company doing charity fundraising calling so if you receive any calls from other companies that you do not want to receive we recommend that you ask the telemarketer who called you to ask their supervisor to remove you from all of their calling lists.We apologise for any inconvenience receiving telemarketing calls may cause you, and hope that you understand that telemarketing raffles provide a huge boost in funds for our charity clients.Thank you for reading through this message.RegardsElleCustomer Service ManagerInsight Charity Fundraising ServicesPO Box 968 Strawberry Hills 2010Direct Line: 1300 365 896
 

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