Comments on (02) 8198 6598

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0 complaints this year, 94 total complaints

0 complaints this year, 94 total complaints

Comments on (02) 8198 6598

Sample complaints we have found for (02) 8198 6598

RD

Lately, I Keep receiving calls from (02) 8198 6598.I called them back and it's something to do with a scam to get money from you for a fake charity!Do NOT call back.Not sure how they got my number as no one has it, but it might be from my domain name info.
 

Customer Service

Hello, I would like to help.InsightCFS is a call centre that raises funds for several Australian Charities. Please be assured that calls from this number are legitimate and fundraising is done with the charities consent. All call lists used by InsightCFS are Privacy Compliant. As insight calls on behalf of Australian Charities call lists are not based of the "Do Not Call Register" as charities are exempt.If you are receiving calls from InsightCFS, and you wish to be removed from our calling lists please call our customer service team on 1300 365 896 between 9am & 5pm Monday to Friday. If we are unavailable please leave a message with your phone number and we will remove it the next business day. When contacting us, please have handy any and all numbers you would like removed including mobile, work and personal numbers even if you have not yet received calls on this number. That way, we can ensure that you are not bothered in future.InsightCFS is not the only company doing charity fundraising calling so if you receive any calls from other companies that you do not want to receive we recommend that you ask the telemarketer who called you to ask their supervisor to remove you from all of their calling lists.We apologise for any inconvenience receiving telemarketing calls may cause you, and hope that you understand that telemarketing raffles provide a huge boost in funds for our charity clients.Thank you for reading through this message.RegardsElleCustomer Service ManagerInsight Charity Fundraising ServicesPO Box 968 Strawberry Hills 2010Direct Line: 1300 365 896
 

RD

Lately, I Keep receiving calls from (02) 8198 6598.
I called them back and it's something to do with a scam to get money from you for a fake charity!
Do NOT call back.
Not sure how they got my number as no one has it, but it might be from my domain name info.
 

common sense

DEFINITELY NOT the best method to raise money for these charities. InSight gives the bare minimum to these charities (which by law is 20% of the profit AFTER overhead costs etc.). The other 80% goes straight into the owner's pocket. By the way, the owner drives a Ferrari.

INSIGHT ARE SCAMMERS! I get this info from a friend of mine who worked for them in Surry Hills for several months.  The workers there struggle to make raffle sales quotas that are set up by management. A typical scam that one worker found to meet his quota was changing the people's order once they got the credit card number. it would take place like this, " okay, so you'll take 5 raffle tickets for 20 bucks?"  "Yeah, that's right."  "Okay, that's 20 then?"  "yeah 20." (credit card is then charged the  price of 20 raffle tickets which is $100).

A person filed a complaint and the co-worker's scam was discovered. Management fired him to save face but a week later REHIRED him as team leader. The call centre staff there are predominately backpackers and overseas travellers that are drawn to casual work. The expendability of the calling staff is what allows upper management to make profits and buffer themselves from legal repercussions.

SIGN UP FOR THE DO NOT CALL REGISTER www.donotcall.gov.au ! afterward, if anyone calls to sell you raffle tickets - don't let them get away! Use whatever method you can to get company details so that you can file a complaint against them. One method is to play along and act like you want to buy. Get them to supply company details and when it comes time to pay for your order - supply them a made-up credit card number. when they try it and it doesn't work just say that was the only card you had. File a complaint to the AMCA thru the do-not-call register website. If proven guilty, these dodgy companies have to pay massive fines, which is the best way to ensure they won't make the same mistake.

Keep in mind that market research is exempt from do-not-call but they must be able to provide proof that their research is genuine. ask to know the company name and ask that they call you back in a week to give you sufficient time to verify that they're being straight-forward.
 

Claire

In my case it was a call from the PCYC call centre in Surry Hills wanting me to buy raffle tickets. I refused as they asked for my credit card details and I smelt a scam. I called my local PCYC who checked it out and called me back to say that it was actually genuine. (Even if I'd known that, I would still never give out my credit card details on the phone!)
 

karren

I always seem to miss the call on my mobile phone. When I called this number there was a recorded message saying they were "Insight" and calling on behalf of one of their charities. Haven't given money to any charity in a long time.....
 

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