Posted on May 31, 2013 Caller type: Unknown Location: Australia
Just walked out of an Optus store after changing a few things on my account & missed a couple of calls from this number. Does not mean I'm going to choose another server - Oputs have given me excellent service for many years & would never go elsewhere. A few years ago I answered one of these calls from Optus & they gave me a much better deal on my current package
3 found this comment helpful
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Julie
Posted on January 24, 2012 Caller type: Unknown Location: Australia
I have just received a call from this number. It was an Optus technician trying to resolve an issue I have with my phone. Very helpful.
1 found this comment helpful
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Dazza
Posted on April 27, 2011 Caller type: Unknown Location: Australia
I have just started receiving these calls around 2 weeks ago even though I have been with Optus for around 4 years. They seem to call daily, varying times but always business hours which is highly inconvenenient when your in meetings, driving etc. I am on the phone to Optus now as it is a joke that, according to the net, this is a call from Optus Sales and they can't be bothered leaving a message, what's the point of wasting multiple calls, if I haven't returned it I don't want it!!!!!
1 found this comment helpful
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Irene
Posted on February 19, 2015 Caller type: Unknown Location: Australia
I have had a 2 year long issue with Optus overcharging me by hundreds of dollars for 'excess' data usage when their bonus data offer "dropped off the system" after making some changes to my account .. then they 'graciously' offered to pay some back, claiming I needed to take some responsibility also (but it was their system stuff-up!). The call from this number was from an EXCELLENT Optus rep ('agent' is what they call themselves) called LYNETTE (ID 56710) who said she'd continue looking into my case and would call me back so I didn't have to keep explaining myself to a whole parade of agents who just didn't get it!! After answering the call from this number I am FINALLLLLY .. after a 24 month long saga .. making headway into sorting this matter out; I am only just now feeling heard rather than feeling SCREWED OVER! (Thank you Lynette : )
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Paul
Posted on September 29, 2014 Caller type: Unknown Location: Australia
I too have had many calls from this number, it is a call centre. The beep you hear is an automated system, if you answer with your business, or personal name, they will call you from a wide variety of other numbers, probably using VOIP, and try to con you into assorts of rubbish. It is far more difficult to identify as a scam when they address you by name.
Best idea, don't answer!
0 found this comment helpful
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Bart
Posted on March 10, 2014 Caller type: Unknown Location: Australia
Came here to find out whho called me twice on a Sunday. Have been with optus for years and I think they have fantastic service but please leave me alone on the weekend, I didn't answer of course but a company should not even consider calling on a weekend.
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pixi
Posted on November 1, 2013 Caller type: Unknown Location: Australia
I had a call from GRAEME level 3 tech support. He is a legitimate Optus tech however he is a rude and unhelpful man and I suggest he learn some etiquette in dealing with customers. After over an hour on hold, and five customer service reps hopefully I can make a complaint.
0 found this comment helpful
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AJ
Posted on November 21, 2012 Caller type: Telemarketer Location: Australia
Yeah, bad call from Optus to spam their own customers. For me it was easy to solve. I called them up and opted out of all marketing. Haven't been called since then.
0 found this comment helpful
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Anonymous
Posted on September 3, 2012 Caller type: Unknown Location: Australia
Just got a call from this number 14:56, 3 rings and hung up
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Buysen
Posted on December 6, 2011 Caller type: Unknown Location: Australia
Call Optus Customer Service and complain 131344 or 1300 300 298 I did an gave them an earfull of abuse
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Enforcement
Posted on October 5, 2011 Caller type: Unknown Location: Australia
Do This Before Too Late https://www.donotcall.gov.au/onlineNumReg.cfm
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Peter B
Posted on September 20, 2011 Caller type: Unknown Location: Australia
I have two missed calls from this number. They never leave a message.
0 found this comment helpful
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Ben
Posted on September 14, 2011 Caller type: Unknown Location: Australia
I am with Telstra and received a call from this number. The caller was trying to sell me Optus. He asked for personal details like address, email and D.O.B sounded dodgy so I told him I was not interested.
0 found this comment helpful
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Sample complaints we have found for (02) 8082 9775
Rob
Received missed calls from this number on 25, 26 and 27/5/09. Recently received offer in the mail to upgrade my phone and take a new plan so suspect Optus is following up to persuade me to accept the offer. No way!
tash
i get phone calls every single day from this number... it is ridiuclous!!
K
I just got my second (missed) call then. First was about 2.30pm and second about 10am so the times do change.
Mitch
yeh i'm not even with optus and i got the call. i'm with 3 so i don't know why i'm receiving the call. weird nobodys safe
A Wong
Seriously annoying to get these calls. Like everyone else, with optus network and no-one in Sydney knows my mobile number
Comments on (02) 8082 9775
Anna L
Posted on May 31, 2013Caller type: Unknown
Location: Australia
Julie
Posted on January 24, 2012Caller type: Unknown
Location: Australia
Dazza
Posted on April 27, 2011Caller type: Unknown
Location: Australia
Irene
Posted on February 19, 2015Caller type: Unknown
Location: Australia
Paul
Posted on September 29, 2014Caller type: Unknown
Location: Australia
Best idea, don't answer!
Bart
Posted on March 10, 2014Caller type: Unknown
Location: Australia
pixi
Posted on November 1, 2013Caller type: Unknown
Location: Australia
AJ
Posted on November 21, 2012Caller type: Telemarketer
Location: Australia
Anonymous
Posted on September 3, 2012Caller type: Unknown
Location: Australia
Buysen
Posted on December 6, 2011Caller type: Unknown
Location: Australia
Enforcement
Posted on October 5, 2011Caller type: Unknown
Location: Australia
https://www.donotcall.gov.au/onlineNumReg.cfm
Peter B
Posted on September 20, 2011Caller type: Unknown
Location: Australia
Ben
Posted on September 14, 2011Caller type: Unknown
Location: Australia
Sample complaints we have found for (02) 8082 9775
Rob
tash
K
Mitch
i'm with 3 so i don't know why i'm receiving the call. weird
nobodys safe
A Wong
Emily
Do you have a comment about (02) 8082 9775?