Posted on September 12, 2018 Caller type: Unknown Location: Australia
Most likely a SCAM.
Received a missed call from this number claiming to be from Citibank regarding a security concern. I tried calling back (which wasn't a smart move) and number was engaged. I then called the actual Citibank number on the back of my card and spoke with customer service who checked my account and said there was no record of me having been contacted earlier by Citibank. He also said security alerts are generally sent by SMS and to never give out personal info to anyone claiming to be Citibank over the phone (common sense but sometimes we get caught up and forget).
I have a feeling the comments on here claiming that this number is legitimate is left by the scammers themselves.
82 found this comment helpful
82
Citibank customer
Posted on October 8, 2016 Caller type: Unknown Location: Australia
It's legitimate. Card security querying an unauthorized overseas transaction.
33 found this comment helpful
33
Anonymous
Posted on September 17, 2021 Caller type: Unknown Location: Australia
Stop lying, its a scam and you know it. No matter how many times you get your scamming friends to vote this as helpful its not fooling anyone.
29 found this comment helpful
29
Edi
Posted on January 12, 2016 Caller type: Unknown Location: Australia
Said they were from Citibank Credit Card Centre and there was suspicious activity on my wife's credit card. Tried to call them back and message returned "Number is not connected"
20 found this comment helpful
20
Anonymous
Posted on August 3, 2018 Caller type: Unknown Location: Australia
virgin money because I submitted an CC application
13 found this comment helpful
13
Anonymous
Posted on March 1, 2017 Caller type: Unknown Location: Australia
I received a call from this number on both my mobile and landline and a text message on my mobile. I didn't answer either but called Citibank on their public number to enquire. It is a legitimate Citbank number (credit dad fraud section). They called to report three fraudulent transactions on my credit card but I had already seen them and reported them to Citibank who had already tagged them as suspicious. Well done Citibank but it's just sad that we are all so suspicious of any phone calls now.
8 found this comment helpful
8
cassie
Posted on September 2, 2020 Caller type: Financial services Location: Australia
Caller: Coles Mastercard I believe this is a legitimate call, Citibank own Coles Mastercard - (They purchased the Coles Credit Card Portfolio from Wesfarmers Finance in 2018). I rang Coles Mastercard a few days ago to make sure they had my correct address as my card is due to expire soon. They have a promotion at the moment where you can roll up to X amount into 60 months of repayments at a lesser interest rate - the lady on the phone pressured me about it so i said to call me back at a later date as i was at work. i assume this is why they are calling (they left a message saying they were from Coles Mastercard.) I rarely answer unknown calls due to scammers but i do believe this is a legitimate number as it is registered as a fixed finance number if you look it up.
it's great that so many people are suspicious now. If ever in doubt, don't answer or hang up & call the institution back they claimed they were from. all calls are logged.
7 found this comment helpful
7
Sandy
Posted on October 20, 2017 Caller type: Financial services Location: Australia
I got a call from this number. I had applied for a Qantas credit card which Citibank is the issuer of. The caller knew the details I had posted on my application and didn't ask for any personal information. She just wanted to follow up on some information I had provided and I got a text from Qantas 5 minutes afterwards advising my credit card application was successful.
7 found this comment helpful
7
Anonymous
Posted on December 4, 2017 Caller type: Company Location: Australia
it is a legitimate call from Citibank.
6 found this comment helpful
6
Geoff
Posted on July 6, 2017 Caller type: Unknown Location: Australia
Said they were from Citibank Credit card and needed the 3 digit number on back of card. I was busy and said I'd call back to tell them to stop scamming but "number not connected".
4 found this comment helpful
4
Anonymous
Posted on May 4, 2023 Caller type: Scam call Location: Australia
Scam, I applied for a credit card through Suncorp. They contacted saying they needed more info for application. I answered 2 questions then thought this is suspicious so I said to the guy on the phone I'd call them back through the number on application- he said to call the 1300 number others have mentioned. But I called the number on the application for suncorp spoke to a Australian there and they said there's no calls to my number from them so 100% a scam..
3 found this comment helpful
3
Anonymous
Posted on June 30, 2020 Caller type: Unknown Location: Australia
Picked up call from this number at 4th attempt. Said to be Citibank and advised internet banking attempted hack. They offered to reset or to call 132484 general number (back of debit card) which I did. I believe it is a valid number for Citi but recommend you hang up and call the contact centre as a precaution
3 found this comment helpful
3
melissa christensan
Posted on January 20, 2016 Caller type: Unknown Location: Australia
claimed they were from the Bank of QLD. I spent ages trying to connect but no answer. I spent hours checking my accounts and yet all is in order. I am very nervous about their suspect behaviour.
3 found this comment helpful
3
GUISEPPI ROLAND MYER
Posted on March 25, 2024 Caller type: Call centre Location: Australia
Caller: Scammer from NBN THIS IS A SCAM AND IF YOU GET CAUGHT YOU ARE A FOOL. ALL THE “LEGIT” IS THE SCAMMER AT WORK. HEY SCAMMER, GET A LIFE, GET A REAL JOB AND F**K OFF BACK TO YOUR MOTHER’’S BUM WHERE YOU ERE BORN. YOU MAGOT!!!!!!!
2 found this comment helpful
2
Anonymous
Posted on June 4, 2023 Caller type: Other Location: Australia
Caller: Bank security - Virgin Money Visa This is not a scam. Evidently this is an extension for a bank security centre service. It must cover a number of credit card services. I tried to make a legitimate Virgin Money Visa transaction but it looked suspicious to the bank so my card was blocked. I called the card centre who unblocked my card but they must have advised the security service. The next day I had a call from this number and they said it was security following up on the transaction and to confirm my card had not been scammed. What made it more suspicious was that I was cut off and the call ended abruptly. When I tried to call the number back a voice recording said if I had an application?? the office was closed and to call back during office hours. I called the number on the back of my Visa card and the operator said that the call was a legitimate call from the security centre. I suggested to them that the security person could have been more careful in their dealings and being a bit more secure with their call and identification process. I also told them a lot more people are being confused by calls from this number, hence the number of complaints on this website.
2 found this comment helpful
2
JM
Posted on May 2, 2021 Caller type: Unknown Location: Australia
Caller: Don't know Recorded message reported of unusual activity on my account & advised me to call Virgin credit card on 1300 771 634. I logged on to virgin cc website & this isn't the number listed for them. Also logged on to my account & there is no unusual activity
2 found this comment helpful
2
Anonymous
Posted on June 1, 2018 Caller type: Scam call Location: Australia
Caller: They claimed Diners card I got a call from this number today claiming to be diners club. I’ve never had a diners club card. Scammer.
2 found this comment helpful
2
Anonymous
Posted on January 18, 2018 Caller type: Unknown Location: Australia
Left a voicemail saying they were from Diners card security and called in regards to some suspicious activity on my account. I never had a Diners card in the first place.
2 found this comment helpful
2
Anonymous
Posted on November 30, 2017 Caller type: Unknown Location: Australia
spam
2 found this comment helpful
2
JIM
Posted on March 25, 2024 Caller type: Call centre Location: Australia
Caller: SCAMMER NBN W A R N I N G IT IS DEFINITELY A SCAMMER. DO NOT LISTEN TO THE “LEGIT” COMMENTS AS THAT IS THE SCAMMER AT WORK!!!!!
Comments on (02) 8027 2000
Anonymous
Posted on September 12, 2018Caller type: Unknown
Location: Australia
Received a missed call from this number claiming to be from Citibank regarding a security concern. I tried calling back (which wasn't a smart move) and number was engaged. I then called the actual Citibank number on the back of my card and spoke with customer service who checked my account and said there was no record of me having been contacted earlier by Citibank. He also said security alerts are generally sent by SMS and to never give out personal info to anyone claiming to be Citibank over the phone (common sense but sometimes we get caught up and forget).
I have a feeling the comments on here claiming that this number is legitimate is left by the scammers themselves.
Citibank customer
Posted on October 8, 2016Caller type: Unknown
Location: Australia
Anonymous
Posted on September 17, 2021Caller type: Unknown
Location: Australia
Edi
Posted on January 12, 2016Caller type: Unknown
Location: Australia
Anonymous
Posted on August 3, 2018Caller type: Unknown
Location: Australia
Anonymous
Posted on March 1, 2017Caller type: Unknown
Location: Australia
cassie
Posted on September 2, 2020Caller type: Financial services
Location: Australia
I believe this is a legitimate call, Citibank own Coles Mastercard - (They purchased the Coles Credit Card Portfolio from Wesfarmers Finance in 2018). I rang Coles Mastercard a few days ago to make sure they had my correct address as my card is due to expire soon. They have a promotion at the moment where you can roll up to X amount into 60 months of repayments at a lesser interest rate - the lady on the phone pressured me about it so i said to call me back at a later date as i was at work. i assume this is why they are calling (they left a message saying they were from Coles Mastercard.) I rarely answer unknown calls due to scammers but i do believe this is a legitimate number as it is registered as a fixed finance number if you look it up.
it's great that so many people are suspicious now. If ever in doubt, don't answer or hang up & call the institution back they claimed they were from. all calls are logged.
Sandy
Posted on October 20, 2017Caller type: Financial services
Location: Australia
Anonymous
Posted on December 4, 2017Caller type: Company
Location: Australia
Geoff
Posted on July 6, 2017Caller type: Unknown
Location: Australia
Anonymous
Posted on May 4, 2023Caller type: Scam call
Location: Australia
Anonymous
Posted on June 30, 2020Caller type: Unknown
Location: Australia
melissa christensan
Posted on January 20, 2016Caller type: Unknown
Location: Australia
GUISEPPI ROLAND MYER
Posted on March 25, 2024Caller type: Call centre
Location: Australia
THIS IS A SCAM AND IF YOU GET CAUGHT YOU ARE A FOOL. ALL THE “LEGIT” IS THE SCAMMER AT WORK. HEY SCAMMER, GET A LIFE, GET A REAL JOB AND F**K OFF BACK TO YOUR MOTHER’’S BUM WHERE YOU ERE BORN. YOU MAGOT!!!!!!!
Anonymous
Posted on June 4, 2023Caller type: Other
Location: Australia
This is not a scam.
Evidently this is an extension for a bank security centre service. It must cover a number of credit card services.
I tried to make a legitimate Virgin Money Visa transaction but it looked suspicious to the bank so my card was blocked. I called the card centre who unblocked my card but they must have advised the security service. The next day I had a call from this number and they said it was security following up on the transaction and to confirm my card had not been scammed.
What made it more suspicious was that I was cut off and the call ended abruptly. When I tried to call the number back a voice recording said if I had an application?? the office was closed and to call back during office hours. I called the number on the back of my Visa card and the operator said that the call was a legitimate call from the security centre.
I suggested to them that the security person could have been more careful in their dealings and being a bit more secure with their call and identification process. I also told them a lot more people are being confused by calls from this number, hence the number of complaints on this website.
JM
Posted on May 2, 2021Caller type: Unknown
Location: Australia
Recorded message reported of unusual activity on my account & advised me to call Virgin credit card on 1300 771 634. I logged on to virgin cc website & this isn't the number listed for them. Also logged on to my account & there is no unusual activity
Anonymous
Posted on June 1, 2018Caller type: Scam call
Location: Australia
I got a call from this number today claiming to be diners club. I’ve never had a diners club card. Scammer.
Anonymous
Posted on January 18, 2018Caller type: Unknown
Location: Australia
Anonymous
Posted on November 30, 2017Caller type: Unknown
Location: Australia
JIM
Posted on March 25, 2024Caller type: Call centre
Location: Australia
W A R N I N G IT IS DEFINITELY A SCAMMER. DO NOT LISTEN TO THE “LEGIT” COMMENTS AS THAT IS THE SCAMMER AT WORK!!!!!
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