I was told these people were from bigpond and same thing as everyone else my computer was infected. Do not believe these people

I got a call last night from the same scammer telling me that they were from TechForHelp.

First there was a female Indian on the line who asked me to turn on my computer, what sort of Windows does it run, how old my computer was, and then told me to click on START / run and run the 'eventvwr'.

I was told to count all the 'Warning' and RED(!) 'Error' listings in the event log, and to definitely NOT click on them, as that would seriously harm my computer.  She said that these listings were signs that I had been infected by viruses, and that I could lose my hard drive.  She kept saying that the software warranty was no longer on my computer????  As I was counting all these errors and warnings (as there were quite a few of them) the lady kept saying "oh my god... oh my god..., ...don't worry we will help you... ...oh my god..."

She passed me on to her technical supervisor, a female, by the name of Sammyra, who wanted me to continue with her, and give her access to my computer, by following a series of "simple" steps, however at this point I told her that I had to leave as I was already running late, and that she should call me back today (Friday 8/4/11) when I would have more time. I made this up, as I had not felt comfortable with this call right from the word go.  She questioned my awareness of how serious this problem was and that I should make some time, to fix this problem.  I then asked her for her phone number to call her back, of which she did not know of by heart, and had to put me on hold (without music) to check what the number was.  She gave me the phone number of (02) 8014 7459, she said that she was a Microsoft expert and that she would take care of all my windows issues that my spyware has effected.

I typed the phone number in google to see if any information was posted about this scam, and lo and behold there was stacks of information.  They try to fix the problem and then try and charge you for it.  I then rang Telstra  - Nuisance and Unwanted calls department, and they confirmed that there was no listing for this phone number and therefore that it was a fake number.  

I tried to get more information from her, but she replied by saying "the time it's taking for her to give me this information, she could have already fixed the problem" (or words to that effect).  How rude!

I have just been on their website and it looks quite professional!  I just wanted to post this, so that people are aware, and not let it happen to you!

When she rings me back today at 12:30pm, she will be hearing from me exactly what she deserves!
How dare she do this to people, especially those who will believe what they are saying from fear and
uncertainty of what might happen to their computer if they don't do exactly what they say.

Today I also received this phone call.I am over sixty and they really do prey on your fears.I am terribly disappointed and furious with myself.

Hi Brad I am afraid that I am one of the people who did get scamed. I read your message and it happened to me in the exact same way as you discribe although I did let them remotly take over my computer. They sen me a form to fill out asking me to pay $299 Au $. I told them that I would not pay because I wanted to speak to someone who knew about computers. When I told him this he got angry but I insisted that I was not going to pay. Finaly he said OK and he would ring back tomorrow.My question is do you think that they have put some type of Spy Ware on my computer or something else?I have stoped using my desktop computer and am using me laptop at the moment.Can eney one help?Thanks

My parents just had a call from this number today, similar call, late at night claiming to be from a company but his english so bad it was unclear which and wanted access to the computer to "fix" things.

Also I asked him how he got my number and address details. He told me that when I bought the computer I would have entered in those details at the computer shop. I dont ever remember giving out my phone number and if i did would only give my mobile as I rarely use the landline.

Hi,  I just had this caller who gave me the name Tech 12 Home and the tel no.  Indian origin, could hardly understand the caller.  He assured me there was no selling involved and asked me to check event viewer and discussed the error/warnings.They told me they were working closely with Microsoft and are the only tech support company working in collaboration with Microsoft to offer the service.  They wouldn't tell me how they knoew what was on my PC just said they'd sent numerous warnings to me??