today 19/7/11 received a call from with same blurb from Arnold (Indian) and asked to speak to his supervisor named Samuel. Asked for their abn (02) 6588 9101 which doesn't exist on the ACCC website its bogus. The ph num he gave me was (02) 8006 1200 and based in George St Sydney comp name Software Support PC. Said Id' call him back when I checked their bona-fides didn't

i like your response!! will hve to remember to use this next time:)

Reacived a call @ 11:45 PM!! by a very hard to make out person on the other line. He tried to explain that my computer had a virus. I told him oh yes, you think so?. I ask him his full name and number and told him .not to call me ever again..he imediately hung up!

LOLOLOL the indian lady called back again today, and they rang about 7 times, and when i said, i wasn't interested in your product, they said bye, and a few minutes later, the manager "Ryan Smith" started saying, oh but you wanted to buy it yesterday, and after I'd said, I'd taken it to a professional he started asking "Why, when I told you we could fix it?" and frankly, just got upset because clearly, he wouldn't be able to make any money off me.

Just had the great pleasure of speaking with 'Robert Williams' and his 'supervisor' from 'Live Help 4 PC'. I think I eventually asked too many questions as they hung up on me!! (Pretty amazing I thought!!).
Thanks all for sharing experiences - hopefully stops more people getting scammed.

No it is not. They called us too but my husband is a Microsoft certified technician and new immediately that it was a scam. Microsoft will not call you unless you call them for help

I got a similar call on 3 November at 1:00PM WST. An indian male called saying that he was from sydney representing Microsoft and said that they have been receiving error messages from our computer and would like to help us fix it because the system may shut down at any moment. He also asked to speak to the main user of the computer.I asked for his company number, and he gave me (02) 8006 1200.I think it is a hoax, Microsoft would not call you over the phone like that.