Hey "Greame" Smith, the next time you try to sound genuine by using an English name, at least learn how to spell it!

Avoid these calls like a plague! It is a SCAM targeted at people with limited knowledge on internet security/computers. Please avoid and report if possible. Do NOT provide any details. Microsoft will never call you for access to your computer thru a 3rd party vendor.

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My wife received a call from techmate 24/7 (on behalf of Microsoft) claiming she had a virus on her laptop.  They called back again an hour later (different person) saying they were the manager and urgently needed access to her machine.Definitely a scam...

I was supide enough to give these people my credit card number.  I called & cancelled my card before anything could me put on it.  I thought I was smarter than that.

It is sad that you have to resort to abuse, even if it is complete gibberish.  A check on the Microsoft website will show the warning that neither Microsoft, nor its partners would ever 'phone.  It is a breach of their privacy rules. Your choice of places where people have been helped is a joke, you cannot even spell them. Your post just shows how much of a scam this company is. Thanks