Sorry "Jack", it is a waste of time putting fake positive posts in badly phrased English on here.  This scam was exposed on BBC tv last November.  These people try to get remote accesss to your computer and if they get it they will install spyware/malware.  The Director of Security for Microsoft said, on the programme, that neither Microsoft, nor its partners, would ever 'phone you.  It would be a breach of their privacy rules.  Remember, folks, no=one who 'phones you like this knows anytthing about your computer, they rely on scare tactics and lack of computer knowledge.  The things they tell you are all lies.  You would not give your personal info to a stranger in the street, so do not let a stranger on the 'hone have access to your computer.  Goodbye "Jack" your lies won't work.

That would be "James Anderson" who has called me previously.  Funny but I have just been watching him on TV with the England Cricket Team in the UAE.  He really gets about, doesn't he. The telephone number is fake, via Skype or VOIP and the call would be from India. This scam has been going on for ages and was on "You've Been Scammed", BBC1, last November. They want remote access to your coputer and will install spyware/malware to steal your info. As you ISP told you, neither Microsoft or its partners would ever 'phone you.  It would be a breach of their privacy rules.  No-one who 'phones has any knowledge of your computer. They rely on scare tactics and lack of computer knowledge.

SCAM SCAM SCAM!
Another obvious scam using a currently familiar theme, complete with equally familiar fake posts from satisfied customers using "call centre" English!

My wife received a call from techmate 24/7 (on behalf of Microsoft) claiming she had a virus on her laptop.  They called back again an hour later (different person) saying they were the manager and urgently needed access to her machine.

Definitely a scam...

Oh Jack. You don't learn do you? The more you come on these sites with your bogus English name and your poor grasp of the English language, the more other people realise you are lying. When you expose yourself as a lyer noone has any trust in what you are saying. So stop posting these bogus testimonials and go back to your day job of trying to scam people over the phone instead.

I was supide enough to give these people my credit card number.  I called & cancelled my card before anything could me put on it.  I thought I was smarter than that.