I just had a call from 'Andersen' saying he was calling on behalf of Microsoft because my PC had reported a fault  -  that it had been invaded by a virus called csrss.exe and that he could help me eliminate the virus. I expressed doubt about his authenticity.  He directed me to look at my Windows Task Manager page and, sure enough, there was the programme csrss.exe . He then directed me to Google the name of that programme and there I found many references offering ways of removing the virus.  I was still doubtfull so he directed me to a site called Techmate 24.7 .  This page claimed that it was a Microsoft partner company and that they could eliminate the virus.  I was still suspicious so I asked Andersen for a phone number that I could ring back after I had made some checks.  He gave me a number, 0203 286 8331  which he said was in Hounslow, London.  I then called my ISP Helpline, BT Broadband, and reported these events.  I was told very clearly that this was a false organisation who would break into my PC in order to steal bank details and empty my accounts. They said that Microsoft would never ask a 'partner company' to call me.  I called back the 0203 number and got an answerphone message saying that it was 'MS Support Services'.  My ISP, BT Broadband, runs McAfee firewalls, anti-virus protection etc, so I was reasonably confident that I could not have become infected, and I have certainly not noticed that my PC had been slowed down by the virus, as the caller claimed it had been.  My advice would be, for anyone who gets a similar call, talk to your ISP help desk.

My wife received a call from techmate 24/7 (on behalf of Microsoft) claiming she had a virus on her laptop.  They called back again an hour later (different person) saying they were the manager and urgently needed access to her machine.Definitely a scam...

Yeah yeah "jack" whatever you say....Maybe you can try to answer an obvious question that scammers like you find so difficult? Why did you enter a phone number into a website called "whocallsme.com" if you already knew who the number belongs to??Yes, don't tell me, you found it by accident. Right?Or one of your mates just happened to mention it?Oh, and sorry to make you look any more stupid, but maybe you could tell us how these "wonderful" companies/tech-heads can get people's private phone numbers from supposed "error" messages sent from millions of computers when they can't even see an IP address!??Of course I don't expect any answers but I'm sure if you try the b***s*** you'll spew out may at least be funny enough to be slightly entertaining.

I was supide enough to give these people my credit card number.  I called & cancelled my card before anything could me put on it.  I thought I was smarter than that.

Oh Jack. You don't learn do you? The more you come on these sites with your bogus English name and your poor grasp of the English language, the more other people realise you are lying. When you expose yourself as a lyer noone has any trust in what you are saying. So stop posting these bogus testimonials and go back to your day job of trying to scam people over the phone instead.

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