It is sad that you have to resort to abuse, even if it is complete gibberish.  A check on the Microsoft website will show the warning that neither Microsoft, nor its partners would ever 'phone.  It is a breach of their privacy rules. Your choice of places where people have been helped is a joke, you cannot even spell them. Your post just shows how much of a scam this company is. Thanks

I was supide enough to give these people my credit card number.  I called & cancelled my card before anything could me put on it.  I thought I was smarter than that.

If you gave them remote access to your computer, it would be wise to get it checked out locally as they could have installed spyware/malware to steal your info.

Thank you for updates above i have Just had a Jason on the phone telling me I had a Trojan on my computer and that i shold delete file csrss.exe and he would talk me through it. i told him my laptop was at work and I was only home for lunch so I took his number which was the same as one above 02202868331 and ext 8005. after reading the comments above I am glad I did not delete this file as it is a scam to gain access to your computer.

Sorry "Jack", it is a waste of time putting fake positive posts in badly phrased English on here.  This scam was exposed on BBC tv last November.  These people try to get remote accesss to your computer and if they get it they will install spyware/malware.  The Director of Security for Microsoft said, on the programme, that neither Microsoft, nor its partners, would ever 'phone you.  It would be a breach of their privacy rules.  Remember, folks, no=one who 'phones you like this knows anytthing about your computer, they rely on scare tactics and lack of computer knowledge.  The things they tell you are all lies.  You would not give your personal info to a stranger in the street, so do not let a stranger on the 'hone have access to your computer.  Goodbye "Jack" your lies won't work.

SCAM SCAM SCAM!Another obvious scam using a currently familiar theme, complete with equally familiar fake posts from satisfied customers using "call centre" English!