Caller: NDIS

I can confirm this number is actually the NDIS/NDIA -They used to only call with private numbers -but they also call with this number now. When you call this number back, you’ll end up on the NDIS hotline number. Just wanted to let everyone know if it helps.

Called twice, first time they did not speak then hung up. Second time left no message. Suspect spam / telemarketer.

Caller: Scammers

I received multiple calls from this number in the last couple of weeks. After seeing the conflicting reports here, I specifically rang the offical NDIS number directly and checked against my account. No call had been made to me from the NDIA. The NDIA staffer said 1) all actual NDIA calls would be precceeded by a text informing you of a call and (2) all calls come from private numbers. Do not believe anyone asserting this number belongs to the NDIS/NDIA - likely scammers muddying the waters.

Caller: (02) 7256 7981

I can confirm it wasn't the NDIA (they just confirmed that no call was made to me) despite there being current plan change. I refused to give details, be careful.

Caller: NDIS

This is a genuine number from the NDIA when you request a callback

Caller: Scam ndia call

Scam call claiming to be from ndia, any calls from ndia should come up as private number. Do not confirm your details to them.

A lady rang claiming to be from NDIA. She immediately asked for my full name, address and date of birth. I asked her to prove who she is and she said it's against the NDIA policy. I rang NDIA and checked with them and they said there is no record of that call. Seems like a scam to me.

Caller: NDIA

Called today, said it was in relation to recent correspondence I sent. I hadn't sent anything for a long time so refused to provide details. They did provide the 1800 number to call back on but when I called the official line back, there was no record of the call.

SCAM

I did not mean to answer a call from this number but did so accidentally by hitting the screen of my watch. Said “hello” several times, waited a few seconds and then hung up. If it’s a government department, you’d think they would say something?

I was called too and refused to give details. If the NDIA was using this number, they would have it on their website to ensure full transparency. When ever I ring the NDIA to answer a question, the call centre often simply reads from the website.

Caller: Supposedly the NDIA

I received a message from Mary from the NDIA who was unable to leave a message on my phone because I did not announce my full name on my voicemail. Who would do that on their phone anyway. I decide to contact one of my children's therapists who lives near us just to see if she knew anything and I lety husband know as well. Our therapist did know a thing and my husband said it was a scam call. If you have kids on the NDIS check with the NDIS first on the portal do not ring back the number. The scammers will do anything to take money away from our kids and from your bank balance. They don't deserve it but most especially neither do our kids, block the number and if you do speak to them tell them to jam it

Just a note, I have no real reason for NDIS to call me. The call centers are in Canbara and Geelong no reason for it to be a Sydney based number. Since they are goverment and shared services the number should always be private. Left no voice mail. Also when NDIS call they first send a SMS saying you should be receiving a phonecall from NDIS within the next 30min...... This may be a scam confirming your details.

Caller: Same number

Same thing for me, a little rude. I called ndia and no record of calling or any reason too

Caller: I don't know

Scam. I answered using AI. Here is their reply: '...My name is Justine. I'm calling from the national disability insurance agency as your voice wanted not identified by your first and last name on that, I will explain the reasons why I caught today. Could you please retinal on 1 800 801 0 between the hours of 8 AM for 8 PM Monday, Friday and on short determines a weapon is them to expand and raise for my culture. I think he..'
And here is what AI told me:
'..This message appears suspicious due to the following reasons:

1. Incoherent Language: The response contains grammatical errors and disjointed sentences, such as "short determines a weapon is them to expand raise for my culture," which does not make sense in context.


2. Ambiguous Identification: While the caller identifies as "Justine" from a national agency (potentially the National Disability Insurance Scheme - NDIS), there is no clear identification or explanation of the purpose of the call.


3. Request for a Call Back: Legitimate government agencies typically do not ask you to call back a generic number without providing further details.


4. Potential Scam Indicators: Calls requesting you to dial another number without verifying their legitimacy could be scams designed to elicit personal information.



To confirm whether this is a legitimate call:

1. Avoid calling back the number provided.


2. Contact the official NDIS helpline (use the official contact from their website) to verify if the call is genuine.


3. Report the suspicious call to the relevant authorities, such as Scamwatch in Australia.



If you're unsure, exercise caution and do not provide personal information or make any commitments until the caller’s identity is verified...'
Legitimate SCAM

Got a call today from this number today from someone claiming to be from the NDIA, and the person was telling me that's they ve had some mail of mine sent back to them. I told him I'm in a meeting and to call back another day. He definitely sounded suspicious.

Caller: NDIA

I missed a call from this number and when attempted to call back it went straight to the NDIS hotline. The call was recorded on the file that they had attempted to call me.

I received an email from the NDIA along with this call. It is the NDIS. However, scammers can spoof numbers so I won’t be communicating with them this way

Caller: NDIA

I can confirm that this number IS the NDIA. I emailed them a few days ago for help with a payment request that was rejected. I missed their first call and they didn't leave a message. Searched the number and found that the number may or may not be the NDIA. I was on guard when they called back. After asking me to confirm my full name and phone number, the caller said she would email me a manual claim form for the rejected claims and told me how to avoid the problem in future.

Caller: scammer

I received a phone call from this number. The person stated they were calling from the NDIA and asked me to confirm my details, I told her my name, but then realised the phone calls are usually from a private number. As soon I questioned this, she said she would be terminating the call because I refused to confirm my details and would put a note on my file. I asked her what her call was about, and she said she couldn't tell me without confirming my details. When I asked her what her role was and if she was one of my children's planners, she said she couldn't disclose the information. When I asked for her ID, she said her name was NAV and her ID number was NCL 410. I have rung the agency, and they have stated they don't have anyone with that ID and there are no notes on my children's files. Be careful, as it is possible for scammers to use apps so the phone number appears as a genuine number.

It is from NDIA. I rang 1800 number and left a message to call me back instead of holding on indefinitely.