Posted on July 21, 2024 Caller type: Financial services Location: Poland
Caller: Email SCAMMERS impersonating NAB bank Scam email listing unofficial phone number and email addresses for NAB.
Requested driver's licence/passport be provided via email and offering to verify a signature via a phone no. which is not listed to NAB Bank. Apart from the absurdity of verifying a visual signature via a phone call, it lacks proper documentation and could potentially be vulnerable to fraud. Additionally the email does not address me by name, repeats a sentence in the body of the email and uses incorrect spelling of the word licence.
Quote: ... "please send through a copy of your driver's license or passport to help verify your signature. Alternatively you can reach me during business hours Monday - Friday on (02) 7227 1605 and verify your signature over the phone. Alternatively you can reach me during business hours Monday - Friday on (02) 7227 1605 and verify your signature over the phone.
Need more information? You can contact me directly by replying to this email. This will ensure the email is allocated directly back to me. Include the reference number (XXX-XXX) in the subject line when you do reply. Alternatively, you can reach me by calling (02) 7227 1605 during business hours.
We pride ourselves on an exceptional customer management experience and should you feel the Discharge process is not meeting your expectations please feel free to escalate your concerns to Laura Wickens (Team Manager).
Comments on (02) 7227 1605
Anonymous
Posted on July 21, 2024Caller type: Financial services
Location: Poland
Scam email listing unofficial phone number and email addresses for NAB.
Requested driver's licence/passport be provided via email and offering to verify a signature via a phone no. which is not listed to NAB Bank. Apart from the absurdity of verifying a visual signature via a phone call, it lacks proper documentation and could potentially be vulnerable to fraud. Additionally the email does not address me by name, repeats a sentence in the body of the email and uses incorrect spelling of the word licence.
Quote: ... "please send through a copy of your driver's license or passport to help verify your signature. Alternatively you can reach me during business hours Monday - Friday on (02) 7227 1605 and verify your signature over the phone. Alternatively you can reach me during business hours Monday - Friday on (02) 7227 1605 and verify your signature over the phone.
Need more information?
You can contact me directly by replying to this email. This will ensure the email is allocated directly back to me. Include the reference number (XXX-XXX) in the subject line when you do reply. Alternatively, you can reach me by calling (02) 7227 1605 during business hours.
We pride ourselves on an exceptional customer management experience and should you feel the Discharge process is not meeting your expectations please feel free to escalate your concerns to Laura Wickens (Team Manager).
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