Posted on November 6, 2020 Caller type: Call centre Location: Australia
Caller: Essential Energy From Port Macquarie Call Center. Power outage due and as there is medical equipment in house they need to let people know about outage. Excellent service
10 found this comment helpful
10
AM
Posted on August 2, 2021 Caller type: Service Location: Australia
Caller: Essential Energy I never answer unknown numbers, and had had several calls from this number. I checked this site and saw that others had advised it was to do with notifying re power outage to an address with medical equipment, so next time the number came up I answered. That's exactly what it was and it was a really nice lady advising that there'd be a power outage. If I hadn't of looked up this site, I never would have answered (as unknown callers who don't leave messages are pretty much always trying to sell you something.....except in this instance as it turns out!!). This is an excellent service, but would have saved the caller a lot of effort if they'd have just left a message. Maybe they need to confirm that you've got the message by speaking to you. Had a call from the same number about 5 days later, which recognising the number, I answered......this time to notify that they power outage had been cancelled :-)
3 found this comment helpful
3
Catherine
Posted on September 4, 2012 Caller type: Unknown Location: Australia
Message you sent
3 found this comment helpful
3
Anonymous
Posted on August 8, 2020 Caller type: Company Location: Australia
Essential Energy
1 found this comment helpful
1
Anonymous
Posted on July 3, 2020 Caller type: Unsolicited call Location: Australia
My phone said it was coming from Port Macquarie. I let it ring out and it wasted no time in leaving no message, which was a super-humanly fast reaction, I thought. I called back and got a tone I've never heard before: beeeeeep ... beeeeeep ... the beep is about 1.5 seconds and the pause is about 0.5 seconds. Clearly some bogus automated thing.
1 found this comment helpful
1
Anonymous
Posted on January 21, 2025 Caller type: Unsolicited call Location: Australia
Have had Essential Energy out to address electrical issue However they could not fix it as likely solar equipment fault
0 found this comment helpful
0
Confused
Posted on January 21, 2025 Caller type: Unknown Location: Australia
Just read online it is ok I have had power outage problem, maybe they were checking if fixed??
0 found this comment helpful
0
Anonymous
Posted on November 29, 2024 Caller type: Unknown Location: Australia
Essential Energy advising of a power outage because we are registered for having medical equipment in the house.
0 found this comment helpful
0
Anonymous
Posted on March 18, 2024 Caller type: Company Location: United States
Caller: Essential Energy I logged a query online for Essential Energy and they called me back
0 found this comment helpful
0
Anonymous
Posted on December 4, 2023 Caller type: Service Location: Australia
Caller: Essential energy I reported an outage in my area, they were ringing to let me know itbwas acknowledged and crews were being sent out to fix the problem
0 found this comment helpful
0
Anonymous
Posted on April 1, 2023 Caller type: Company Location: Australia
Caller: Essential Energy Power Outage A call made to me regarding my medical equipment just notifying me of the upcoming power outage.
0 found this comment helpful
0
Anonymous
Posted on September 27, 2021 Caller type: Other Location: Australia
Caller: Essential Energy Supply Interruptions As above, Essential Energy called to advise of planned power interruption next week, as there is a person registered at my address that uses life support equipment. Also got TWO letters - excellent customer service & I appreciate the care shown to make sure that we are aware of interruption in advance & so can plan ahead.
0 found this comment helpful
0
Anonymous
Posted on August 4, 2021 Caller type: Company Location: Australia
Caller: Essential Energy Essential Energy Recruitment requesting a reference for a staff member
0 found this comment helpful
0
Mary
Posted on February 16, 2021 Caller type: Unknown Location: Australia
Caller: Supposedly Essential Energy If it was Essential Energy. Bit never left a message.
0 found this comment helpful
0
Anonymous
Posted on January 18, 2021 Caller type: Call centre Location: Australia
Caller: Essential energy Rang to tell me why power was off
0 found this comment helpful
0
Anonymous
Posted on October 3, 2020 Caller type: Unknown Location: Australia
Caller: Essential Energy Checking that we received a letter about a power outage (we did). We have medical equipment so they want to confirm that we know the power will be out.
0 found this comment helpful
0
Anonymous
Posted on August 7, 2020 Caller type: Unknown Location: Australia
Essential energy
0 found this comment helpful
0
Anonymous
Posted on May 22, 2020 Caller type: Unknown Location: Australia
I would like to know who called from that number. Was it important?
0 found this comment helpful
0
Kate
Posted on May 5, 2020 Caller type: Unknown Location: Australia
Called back and just long engaged signal
0 found this comment helpful
0
Ben
Posted on March 5, 2020 Caller type: Unknown Location: Australia
Rang at 11:00 at night tried calling back long Nero’s no answer
Comments on (02) 6580 2400
A B
Posted on November 6, 2020Caller type: Call centre
Location: Australia
From Port Macquarie Call Center. Power outage due and as there is medical equipment in house they need to let people know about outage. Excellent service
AM
Posted on August 2, 2021Caller type: Service
Location: Australia
I never answer unknown numbers, and had had several calls from this number.
I checked this site and saw that others had advised it was to do with notifying re power outage to an address with medical equipment, so next time the number came up I answered.
That's exactly what it was and it was a really nice lady advising that there'd be a power outage.
If I hadn't of looked up this site, I never would have answered (as unknown callers who don't leave messages are pretty much always trying to sell you something.....except in this instance as it turns out!!).
This is an excellent service, but would have saved the caller a lot of effort if they'd have just left a message. Maybe they need to confirm that you've got the message by speaking to you.
Had a call from the same number about 5 days later, which recognising the number, I answered......this time to notify that they power outage had been cancelled :-)
Catherine
Posted on September 4, 2012Caller type: Unknown
Location: Australia
Anonymous
Posted on August 8, 2020Caller type: Company
Location: Australia
Anonymous
Posted on July 3, 2020Caller type: Unsolicited call
Location: Australia
Anonymous
Posted on January 21, 2025Caller type: Unsolicited call
Location: Australia
However they could not fix it as likely solar equipment fault
Confused
Posted on January 21, 2025Caller type: Unknown
Location: Australia
I have had power outage problem, maybe they were checking if fixed??
Anonymous
Posted on November 29, 2024Caller type: Unknown
Location: Australia
Anonymous
Posted on March 18, 2024Caller type: Company
Location: United States
I logged a query online for Essential Energy and they called me back
Anonymous
Posted on December 4, 2023Caller type: Service
Location: Australia
I reported an outage in my area, they were ringing to let me know itbwas acknowledged and crews were being sent out to fix the problem
Anonymous
Posted on April 1, 2023Caller type: Company
Location: Australia
A call made to me regarding my medical equipment just notifying me of the upcoming power outage.
Anonymous
Posted on September 27, 2021Caller type: Other
Location: Australia
As above, Essential Energy called to advise of planned power interruption next week, as there is a person registered at my address that uses life support equipment. Also got TWO letters - excellent customer service & I appreciate the care shown to make sure that we are aware of interruption in advance & so can plan ahead.
Anonymous
Posted on August 4, 2021Caller type: Company
Location: Australia
Essential Energy Recruitment requesting a reference for a staff member
Mary
Posted on February 16, 2021Caller type: Unknown
Location: Australia
If it was Essential Energy. Bit never left a message.
Anonymous
Posted on January 18, 2021Caller type: Call centre
Location: Australia
Rang to tell me why power was off
Anonymous
Posted on October 3, 2020Caller type: Unknown
Location: Australia
Checking that we received a letter about a power outage (we did). We have medical equipment so they want to confirm that we know the power will be out.
Anonymous
Posted on August 7, 2020Caller type: Unknown
Location: Australia
Anonymous
Posted on May 22, 2020Caller type: Unknown
Location: Australia
Was it important?
Kate
Posted on May 5, 2020Caller type: Unknown
Location: Australia
Ben
Posted on March 5, 2020Caller type: Unknown
Location: Australia
Do you have a comment about (02) 6580 2400?