Posted on December 23, 2015 Caller type: Unknown Location: Australia
I never replied either but got hit 3 times. Big argument with Telstra who said I must have accidentally subscribed to "adult" purchases. Boy, did I give them a mouthful!!!! When you check the ABN quoted on the bill - it is an invalid number. As soon as I pointed that out to them, they became very helpful. Bet it's a Telstra scam. Good little earner for them.
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Liz
Posted on December 23, 2015 Caller type: Unknown Location: Australia
I have just had the exact same thing happen on my mobile... that I only use for emergencies... and have reported it to ASIC and the Telecommunications Ombudsman as well as to Scamwatch. Telstra makes money from these dodgy companies and is fully aware of how unethical they are... but refuse to accept liability on behalf of their own customers. It is worth contacting all of the above so they tale the matter more seriously and shut these companies down.
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Dianne
Posted on December 23, 2015 Caller type: Unknown Location: Australia
Good luck with trying to block. I have spent 3 days trying to find out what the charge is for, blocking it, contacting iG8 who are the company scamming all of us. Today I have contacted the telecommunications ombudsman as my service provider refuses to do anything about it, consumer affairs and ASIC to report the scam. I hope everyone else does this also as these scammers are making a fortune at the expense of unsuspecting people and need to be stopped.
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Ken
Posted on December 22, 2015 Caller type: Unknown Location: Australia
Yep I got stung as well IG8 $6.60
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Leanne Morrison
Posted on December 19, 2015 Caller type: Scam Location: Australia
same for me, a charge on my December account for $6.60 from IG8 Pty Ltd. I definitely didn't call them or enter any competitions. I did however keep getting some spam text messages which I reported. I have now taken WL's advice above and gone to the following webpage to stop it happening further.
Posted on December 19, 2015 Caller type: Unknown Location: Australia
Hello Charles just got my bill and like all these have a $6.60 charge you mentioned a web site to block these 1900 numbers can you let me have it many thanks David
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Chris
Posted on December 18, 2015 Caller type: Unknown Location: Australia
Hi. I can't believe this is happening, I have checked over quite a few of my accounts and it has happened on numerous occasions. I put the barr on this but let's see if this works. I think it is pretty bad when Telstra cannot do anything about this. What a scam - imagine how much money this would come to with this happening with so many people. SCAM!
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Vesna
Posted on December 17, 2015 Caller type: SMS Location: Australia
Same faith as all of you. I have contacted Telstra and banned aALL what they call "premium SMS services". Yes, they are "premium" in getting our money. I have googled so called IG8 Pty Ltd company and guess what, company is located in what it looks private house with perfect name "Perfection ave" for perfect scam. Will call them to ask what did I get for this $ 6.60? For those people who think is a phone call they my have done and no record of it- it is SMS they received. If you do not send STOP text message in respond to original message, it is likely that you will be charged again. Best of luck, I sorted mine.
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Rob
Posted on December 17, 2015 Caller type: Unknown Location: Australia
Yep, I am another victim of iG8 and their ridiculous charges. I previously contacted Optus about 3 weeeks ago, and although they were looking into it, I have had no follow up from them. To date iG8 has charged $6 on 17th Sept, Oct & Nov. I have contacted them 17.12.15 on (02) 8303 8200 and been diverted to leaving a message, "and they will get back to me in one working day" I am about to lodge a complaint to Fair Trading.
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Lori
Posted on December 15, 2015 Caller type: Unknown Location: Australia
its not telstra, its a 3rd party provider. read your contract and actually understand the charge before you go blaming a company, because you look like an idiot at the moment.
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Gabriel
Posted on December 14, 2015 Caller type: Scam Location: Australia
I have the same issue. Disgusting that Telstra doesn't take better care of it's customers by blocking this illegitimate company. I willtake it to the ombudsman.
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S de Jonge
Posted on December 14, 2015 Caller type: Scam Location: Australia
Just had the same thing happen to me IG8 $6.60 - how do I bar a number when I don't even know what it was?
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Michael
Posted on December 5, 2015 Caller type: Scam Location: Australia
Just got my Telstra online bill charge for $6.60 from this mob IG8. I'll be talking to Telstra on Monday and having my phone bared to 19xx numbers. There is no call in my phones calling history.
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Mark
Posted on November 29, 2015 Caller type: Unknown Location: Australia
Got nailed with $6.60 from 'INPHO19904598MT' credited to 'iG8 PTY LTD'. The 'provider's' ABN is 4815071439.
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Janeen
Posted on November 28, 2015 Caller type: Unknown Location: Australia
Ig8 has billed 6.60 to my iPad account, so not even a call or txt . How does that work, none of my family where using the device on this day, all outside in fresh air!,,,
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Dana Henderson
Posted on November 27, 2015 Caller type: Scam Location: Australia
twice in 2 months we were charged $6.60 by IG8 PTY LTD, third party purchases for something we know nothing about. As Telstra customer I would like from you to take some action as this is very upsetting,
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Kevin Marian Qld
Posted on November 25, 2015 Caller type: Unknown Location: Australia
I recently received a bill from Telstra with 3rd party SMS charge of $6.60 which I don't know nothing about. Phoned Telstra today and they said they will Barr the future SMS on my phone but I have to phone ig8 pty ltd. When phoned 1300 no recorded message comes with asking to enter no starting with 9? Don't know where that no is. Going to pay Telstra $6.60 less from my bill. Going to the Ambudsman if problem does not resolve.
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Maggie
Posted on October 21, 2015 Caller type: Unknown Location: Australia
I just got billed $6.60 for a "so called Third Party purchase" from IG8 pty ltd. I didn't make any calls, messages, but it all happened at a time I was actually asleep!!!!! This is a SCAM that Telstra are a party to. Shame on Telstra. I will contact the Ombudsman and report it but looks like a heap of people have done this already, so what is being done about it????
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Maurz
Posted on September 24, 2015 Caller type: Unknown Location: Australia
Did you open the msg I have just received this binary msg but haven't opened it ?
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Jill
Posted on September 24, 2015 Caller type: Unknown Location: Australia
Yes I noticed this on my bill and googled the name.... only to read all this info, its a scam...will get to a Telstra shop to sort it out hopefully and will let people know about it.
Comments on (02) 1999 5040
JAB
Posted on December 23, 2015Caller type: Unknown
Location: Australia
Liz
Posted on December 23, 2015Caller type: Unknown
Location: Australia
Telstra makes money from these dodgy companies and is fully aware of how unethical they are... but refuse to accept liability on behalf of their own customers.
It is worth contacting all of the above so they tale the matter more seriously and shut these companies down.
Dianne
Posted on December 23, 2015Caller type: Unknown
Location: Australia
Ken
Posted on December 22, 2015Caller type: Unknown
Location: Australia
Leanne Morrison
Posted on December 19, 2015Caller type: Scam
Location: Australia
https://say.telstra.com.au/customer/general/forms/Premium-SMS-barring
David Cooper
Posted on December 19, 2015Caller type: Unknown
Location: Australia
David
Chris
Posted on December 18, 2015Caller type: Unknown
Location: Australia
What a scam - imagine how much money this would come to with this happening with so many people. SCAM!
Vesna
Posted on December 17, 2015Caller type: SMS
Location: Australia
I have contacted Telstra and banned aALL what they call "premium SMS services".
Yes, they are "premium" in getting our money.
I have googled so called IG8 Pty Ltd company and guess what, company is located in what it looks private house with perfect name "Perfection ave" for perfect scam.
Will call them to ask what did I get for this $ 6.60?
For those people who think is a phone call they my have done and no record of it- it is SMS they received.
If you do not send STOP text message in respond to original message, it is likely that you will be charged again.
Best of luck, I sorted mine.
Rob
Posted on December 17, 2015Caller type: Unknown
Location: Australia
Lori
Posted on December 15, 2015Caller type: Unknown
Location: Australia
Gabriel
Posted on December 14, 2015Caller type: Scam
Location: Australia
S de Jonge
Posted on December 14, 2015Caller type: Scam
Location: Australia
Michael
Posted on December 5, 2015Caller type: Scam
Location: Australia
Mark
Posted on November 29, 2015Caller type: Unknown
Location: Australia
Janeen
Posted on November 28, 2015Caller type: Unknown
Location: Australia
How does that work, none of my family where using the device on this day, all outside in fresh air!,,,
Dana Henderson
Posted on November 27, 2015Caller type: Scam
Location: Australia
Kevin Marian Qld
Posted on November 25, 2015Caller type: Unknown
Location: Australia
Maggie
Posted on October 21, 2015Caller type: Unknown
Location: Australia
Maurz
Posted on September 24, 2015Caller type: Unknown
Location: Australia
Jill
Posted on September 24, 2015Caller type: Unknown
Location: Australia
Do you have a comment about (02) 1999 5040?