Caller: Email

Email received regarding incorrect application of a discount on an old Real Insurance policy, resulting in refund being due (small amounts for each year the insurance was held and discount incorrectly applied). The email asked us to call 1300 919 022 to provide latest bank account details, but could not see this number on Real's website. Rang Real Insurance directly and had it confirmed that the refund of insurance premium (even from 10 years ago) is real. Real Insurance operator was unable to directly transfer, but did confirm 1300 919 022 is the correct number.

Its a TOTAL SCAM - Real Insurances number is 1300 357 325 - its an Indian call centre. BE CAREFUL

Motor insurance, asked to call for reason owned money to clients. Beware

I was skeptical also! Call the number on the Real Insurance web site. Say that you got a text notifying you of a refund. They will connect you to the correct department. They knew my vehicle and gave me the dates of the insurance cover. Obviously they are CYA to prevent a penalty from ACCC in offering refunds proactively. I vote for NOT A SCAM.

Caller: 1300 919 022

A lot of people think this is a scam, it isn’t, if you google the number you will see, I got my refund in my account today.
A few years back they forgot to apply the 10% discount for online purchases and they are reaching out to return the over charge, it was from several years ago
Not a scam

It is legit refund of insurance. You can find the number listed on this site. https://www.hollard.com.au/contact/assistance-with-refunds/

I contacted them. Gave me my bank details and they said they would refund around $69. That was a month ago. I am still waiting and each day I wait, begin to think it is a scam.

Scam for real insurance motor car refund … be aware …

Caller: Real Insurance

SCAM !! Supposedly a rebate of $23 is due to me for over-payment on car insurance over a 2 year period.. Caller had some of my old details correct (landline phone number and superceded email address) possibly obtained from an old data breech source ?? I have never had any car insured with Real Insurance. I declined to give my banking details, caller said it would have to be donated to a charity, presumably if I agreed he would ask again for my banking details.. Others saying they were refunded may well be false reviews forwarded by these same scammers. BEWARE !

This is totally legit. I called the number on their website and they confirmed their customer service team number is 1300 919 022, then put me through directly.

Caller: SMS

Received a text message from RealIns with a number to call 1300 919 022 regarding a refund. As with most people these days was a bit wary of a scam so I called Real Insurance on 131948. Was transferred to refund department and was informed that the refund due was $6.64. Told them to donate to a charity.

I have received a letter and attachment from Real Ins urging me to call the 1300 919 022 number to get a refund related to an old policy I held between 2014 and 2019. As the letter did not clarify why I was owed a refund and looked a bit suspicious I will phone a different number shown on their official website and get redirected if necessary. But I will not be phoning that number as I could not find it on the Real Ins website. I urge you to do the same.

Caller: I received a text

I received a text from this number to advise I had a refund owing from Real Insurance.
I called a different 1300 number for Real and rhet put me through to their motor vehicle policy section and a refund was issued. I opened this policy in 2015 and closed it in 2018.

Caller: real Insurance

I received an sms about from Real Insurance, that I was owed a refund on my insurance policy from years ago. I looked this up on their website and it's legit, it says, Can be found - https://www.realinsurance.com.au/home-insurance/questions-answers/payments

Ensure your contact details and payments details are up to date on your account. ​If details are up to date, your refund will land in your account in the timeframe noted on your notification letter.​

Give us a call if you have any questions about your refund, we can provide more information or help you update your account details.​

Why do you need payment details from me?​

To refund you, we will need a bank account or credit card details to send the money to.​

Where do I update my payment details?​

Log into your 'My Account' portal to update your details, or give us a call on 1300 919 022.

My policy is no longer active, what do I need to do?​

If your policy is no longer active, but you need to update your payment details, please give us a call on 1300 919 022 our staff will be able to process the refund over the phone. ​

What will happen if I do not respond?​

To refund you, we will need a bank account or credit card details to send the money to. We encourage you to contact us so that you can receive your refund.

What can I do if I am not happy with the refund amount?​

If you are not happy with the refund amount or have a complaint, please contact us on 1300 919 022.

I have received 2 text messages now in the last 2 weeks asking me to call them on the same above number regarding an old motor policy that they owe me money, I’m pretty sure it’s a scam so I haven’t call them, any more info people???

Stated that they were from Real Insurance and that I was owed a refund on my insurance policy for a car I sold over 4 years ago. Wanted bank account details which obviously I wouldn't provide. Told them to send me something in writing, so then abruptly advised they were donate my refund to charity. I terminated call.

who is on this number