Caller: Telstra

It was a legitimate call regarding my Fetch which I received from Telstra more than a month ago.
I had put in a query when I got it and it wasn’t working correctly. It was fixed the following day but I could see that the case was still open in my Telstra account online. He was enquiring how it was going and wanted to close the case. He was very polite and since speaking to him I can see that the case has now closed…….
I receive scam calls, emails and texts everyday. It’s sad that we have to be so worried about answering a phone.

Caller: I don’t know

Reading the reports so far, I was on the phone to a Telstra technician when the call from this number came through. They did not leave any message and the technician I was talking to did not mention that they were calling me. So I don’t know. I think if it was legit they would have left a message!

Caller: Telstra

It’s Telstra as I’d made a complaint and got a call

Caller: Telstra

Was from their relocation team about my upcoming property move.

Caller: Telstra

Not a scam. Was Telstra returning my call about a fault.

Caller: Telstra

Asian woman answer but i hang up because the way she spoke was unprofesional and i m in the middle of another important call waiting

Caller: Telstra

Not a scam. This is Telstra. I rang them first to update my personal details & they rang me back on this number to verify my identity.

Definitely Telstra!
Trouble shooting

Caller: Telstra

I believe it was legitimate. Follow up to Telstra issue that was resolved.

Rang my mobile while I was out, didn't answer because I didn't recognise the number. Also left a voice message, and rang my landline as well. Asian-sounding male who said he was calling about an issue, which could be genuine. He knew my email address. I'd spoken to somebody else from Telstra a few days previously, but accidentally cut off the call. I filled in a complaint form about my issue, so that may be the reason for today's call. Anyway, I called into the Telstra shop today and my issue has been resolved.

Caller: Telstra

Legit Telstra. They called to confirm details.

Caller: Telstra (Complaints)/Telstra (Priority Care)

Genuine Telstra number - I have had 5 calls from this number in 2 days all responding to my initial call to Telstra to resolve issues I raised

Caller: roger

he wated me to connect up to fibre to the node but I know that I already have it connected I asked him how much it would cost me extra -and he said he would have to ask a college --i told him to find out and call back in 90 mins as I was going out --i will not take his next call and block the number

Caller: Telstra

This is Telstra's IP/Voice Support Number. They handle unwelcome calls and a few other things. When you report your number is being used by scammers, this is the team that will call you. They are genuine.

Caller: Telstra Business

Definitely a legitimate call from Telstra. I was on the phone to the business team, on hold, but the call dropped out, so they called me back on (03) 8903 9325 and it was the same person to continue the original phone call. Not a scam!

Caller: Telstra

Telstra complaints team. Didn't ask me for ID. Knew when I'd made the complaint and what it was about. Legit.

Caller: Telstra Priority Care Team

This is a legitimate Telstra Number. It's from their Priority Care Team. They had offered me this home phone service numerous times due to having a major surgery recently. I had contacted Telstra in relation to another issue. They offered me a Home Phone/Priority Care to which I've denied at 5 times. They are quick to try and sell you something but not to actually help you with the inquiry.

Caller: she said telstra

I wasn't giving the female too much information, and TWO of the things she said was totally incorrect

Caller: Telstra

Legitimate Telstra contact

Caller: Telstra

Call to Telstra 132999 dropped out. Received call immediately from this number which was silenced as # not in my contacts. Caller left a message apologising for drop out and finished her info re my problem. It was the same Telstra employee I had been speaking to. If this # is a scam I don't know how.