Caller: Telstra

This was a call from Telstra complaints. It was legit as I have an active complaint. However, the call sounded dodgy as there was a lot of background noise and the caller had a strong accent.
With the references here to legit calls vs scam calls, there could be some calls with spoofed numbers (so appearing to use a legit Telstra number) and some are actually Telstra.

Caller: Telstra

I had this Number call so I checked it with Telstra and they confirmed it was one of their numbers

Caller: Telstra

Legitimate call (confirmed) from Telstra about modem replacement.

Caller: Telstra

This is a legitimate Telstra call. In my case it was a Bereavement Support Team call, 100% genuine.

Caller: Telstra

This is a legit Telstra number, they call if you're moving.

Seemed legit about an existing case. However the operator said she was in Manilla, but the number she came in on was an (03) number - where most of the scam Victorian calls come from. Presumably she didn't mean Manilla NSW. I didn't think Telstra went offshore anymore? Wants personal ID info.

Not a scam it’s the Telstra complaints line and legitimate caller

Caller: Telstra nbn - Legit

I moved house and forgot to tell Telstra so my modem wasn’t working. I used the Telstra chat last night through the app to lodge a move request. An Aussie woman named Amanda left a voicemail saying it should all be connected andup and running and the lights on the front should be green (they are). She called again to confirm everything was working and I had no issues.
I agree calling 3 times in one day is a bit much, but THIS WAS NOT A SCAM.

Caller: Telstra

Legit number. Rang Telstra as I have moved, missed a call from this number, recieved a text message telling me to check my emails as it had important info about my move. Checked emails and there was one with important info about my move.

total scam number dont answer it

Spoofed numbers are a common thing these days. Ring Telstra on their 13 22 03 number.

Reading through the comments l see simalarities to my experience. My phone blocked this number twice within minutes, so 2 calls. I was on a call that l had made to telstra on their 13 22 03 number. My call to telstra was unexplainably lost. I rang telstra again on 13 22 03. Was this Telstra trying to call me back? I doubt it. Why? It is not the usual way a big organisation or government body calls customers in Australia. For me in this age of scams it is safer not to answer unknown numbers. I always let them go to voice mail, no message no return call. Suspicious message, no return call. Message appears genuine, return call on the number l know and trust. Sorry Telstra if this is your number, you need to do a better job, if you sound like a scam you can't blame people for treating you like a scammer.

Caller: said they were telstra

Got text to say Telstra would call me in 10 minutes, There is no reason for Telstra to be calling me at all, especially after hours so I ignored the call, they then left a message to say to check email, checked email there was no email from Telstra.

Caller: Telstra

It's from Telstra technical and it's legit. I had an issue a week ago and they told me they would phone back to check that things were okay.

Caller: Jody from Telstra

Call and txt on 3 g closing and G Jet Travel on 31st August been getting phone calls and txt from them on my Telstra pH no that I use only for family and parents to ring up in medical emergency not for Telstra phoning me saying they be ringing me up they call 10 minutes later this happens all the time I'm not standing on the ph for them 24/7 this is harassment Telstra better stop calling all the time this is acting like a scammer I won't put my voice to strangers because of AI concerns.

I had a call from that number. It went to voice mail and all I could hear was some weird screaming in the background.

Started with a robotic voice claiming call may be monitored for QA. This is suspicious. Claimed to be Telstra calling about some 3G discontinuation in August or something. It appears to be true though that Telstra is shutting down its 3G network by end of August 2024. I don't use Telstra and have never used Telstra, so I ignored them; this seems to be a relatively more organised group of scammers. Lots of comments here do not match my experience. Like some other commenters here, I suspect the scammers have intentionally left comments here to make the phone number seem more legit. Telstra.
MOST LIKELY A RELATIVELY ORGANISED GROUP OF SCAMMERS.

Caller: BS Telstra imposter

Man caller said he was from Telstra. I said why are you calling? I didn't trust what he said so I hung up on him. He called back but declined to leave a voice msg.

Think it was Telstra but it was impossible to understand what she said.
Not a single word was decipherable when I played the message that was left
Also don't understand how they can now call me when they told me last night they could not help me sort out my elderly father's loss of internet for 10 straight days and counting despite me being an authority on his account

Caller: Telstra

It is Telstra - we are moving home next week so they were just calling to confirm our moving order