Posted on July 14, 2023 Caller type: Company Location: Australia
Caller: Telstra (Complaints) Legitimate call from Telstra about an issue I’d called about earlier in the day. I was suspicious because the call came through at a bit before 6pm. Didn’t answer the first time they called. But they called straight back and I answered that. NOT A SCAM
27 found this comment helpful
27
PHILL
Posted on March 18, 2023 Caller type: Scam call Location: Australia
they left a voicemail on the land line, it was some Asian woman mumbling something undecipherable. she then tried the mobile but no message
16 found this comment helpful
16
Lach
Posted on January 2, 2024 Caller type: Company Location: Australia
Caller: Telstra Legitimate, from Telstra complaints. This site is pointless as everyone thinks everything is a scam.
10 found this comment helpful
10
Anon
Posted on April 20, 2023 Caller type: Unknown Location: Australia
Caller: Telstra Scammer Guy named Nick with British accent claiming to be from Telstra but it’s a scam. He sent me an email to confirm reference number but the email was fake and the email looked very fake too.
7 found this comment helpful
7
Telstra Employee
Posted on September 21, 2023 Caller type: Call centre Location: Netherlands
Caller: Telstra This is NOT a scam number. I work for Telstra and this is an IP complaints number. Ask for the case number from the agent and call Telstra on 132200 if you are not certain. A lot of customers wasting complaints time filling out complaints and not realising this is Telstra.
6 found this comment helpful
6
Anonymous
Posted on September 27, 2023 Caller type: Scam call Location: Australia
Caller: Telstra Scammer This number called me (03) 8903 9325 left a message saying from Telstra and was calling about my new modem and to call the number back straight away! Funny thing is they called while I was on the phone talking to Telstra and it was about 15 min into the conversation, I had called Telstra and the call I was on was NOT about a new modem! Sorry I've blocked this number seems like a scam to me!
4 found this comment helpful
4
Margaret Mears
Posted on July 20, 2023 Caller type: Unknown Location: Australia
Caller: (03) 8903 9325 Was dealing with Telstra on 132200. Had this call three times leaving a mumble message.. Suppose to be a follow up in reference to an issue I'm having with Telstra. Now I'm really concerned, it's nearly midnight and I can't sleep..
4 found this comment helpful
4
Anonymous
Posted on June 5, 2024 Caller type: Scam call Location: Australia
Caller: "Telstra" It's a scam number, they are just a bit more organized than most. The positive comments here are from the scammers trying to legitimize it. They may know certain things about your setup or the phone you're using, but this is easy information for them to collect, it's part of the scam. Don't waste your time.
2 found this comment helpful
2
Anonymous
Posted on March 2, 2024 Caller type: Other Location: Australia
Caller: Telstra (legit/real/genuine) Despite the lack of identity check via the My Telstra App HELP, this number is really from Telstra. I still did not give any details that wasn't said to me or not in my file.
1 found this comment helpful
1
Anonymous
Posted on February 13, 2024 Caller type: Unknown Location: Australia
Im not with telstra.... but they claim to be telstra? Not sure, could be ligament but with what sounded like an automated message about "message could be recorded" before any human interaction is much the same as the scammers, if it is telstra they should know better
1 found this comment helpful
1
Jimmy Morrison
Posted on February 2, 2024 Caller type: Unknown Location: Australia
Caller: F King Telstra! Can you believe it! I'm a 93 year old man trying to down some grub and some low bobble head starts jabbering away at me. What a disgrace, WHAT A DISGRACE! Now how do I post thing darn it thing? Humbug.
1 found this comment helpful
1
Sol
Posted on January 22, 2024 Caller type: Company Location: Australia
Caller: Telstra NBN Telstra calling to assist with scheduled NBN disconnection
1 found this comment helpful
1
Ian Robson
Posted on July 7, 2023 Caller type: Call centre Location: Australia
Caller: Telstra (service issue) I have had an issue with my landline since 29 April which Telstra and the NBN are working on. This number is genuine - repeat GENUINE.
1 found this comment helpful
1
Anonymous
Posted on June 26, 2023 Caller type: Service Location: Australia
Caller: Telstra (unwanted calls section) Legitimate call from Telstra. I had contacted them last week with an issue. They rang to discuss the issue. Because they knew stuff (that no case number had been created, what the nature of my issue was etc) no one else could, and because they did not solicit ANY information or actions from me, I am certain this was not a scam.
1 found this comment helpful
1
Anonymous
Posted on December 23, 2024 Caller type: Nuisance call Location: Australia
Unknown number that appears to be from Telstra according to previous complaints left. I did have an issue with Boost yesterday which is a part of the Telstra network, but it was resolved this morning. So, I have now blocked this number since I don't need it for anything anymore.
0 found this comment helpful
0
Telstra Faults Agent
Posted on December 20, 2024 Caller type: Other Location: Turkey
Caller: Telstra This is a legitimate Telstra number, I work for Telstra and just did a Test call to myself which displayed this number. Telstra has hundreds of IP numbers that are randomly generated when we call out this is one of them. Repeat, I can confirm this number is legitimate. Most agents don’t know about the numbers as most agents do not have the systems to check only teams in Business/Enterprise can confirm this number is Telstra’s. If you receive a call from this number please ask for a reference case number, ask the agent to place their name in that case if you are still unsure and then Call 132200 to confirm.
0 found this comment helpful
0
Anonymous
Posted on December 19, 2024 Caller type: Unknown Location: Australia
This number called me three times in the same day. Each time, it rang only a few times before hanging up and no message was left.
0 found this comment helpful
0
Anonymous
Posted on November 25, 2024 Caller type: Unknown Location: Australia
Caller: Telstra call back service This is a Telstra call back number.
Im sure those that say its a scam might also be correct as you can mimic numbers. Be careful with all calls
0 found this comment helpful
0
anonymous
Posted on October 22, 2024 Caller type: Scam call Location: Australia
Caller: Telstra ?? She rang me, I recognised her voice from a scam with the Electoral Office. Indian accent with child noises clearly in the background. I mentioned the child and asked if she was calling from her home ? then asked which call-centre she was from ? - "Melbourne". I hung up. She immediately rang back yet the location on the incoming call screen said - Sydney. I mentioned this to her and she was silent. I hung up. Scam !! Telstra number spoofed ?!
0 found this comment helpful
0
Julie Thompson
Posted on October 22, 2024 Caller type: Call centre Location: Australia
Caller: Telstra This is definitely NOT A SCAM CALLER. I was speaking to Telstra yesterday about my account from transferring from the NBN to a moden. They rang me today (as I did not have time yesterday to listen to the the 15 minute spiel about terms and conditions) SO PEOPLE STOP SAYING THIS IS A SCAM.
Comments on (03) 8903 9325
Carly
Posted on July 14, 2023Caller type: Company
Location: Australia
Legitimate call from Telstra about an issue I’d called about earlier in the day. I was suspicious because the call came through at a bit before 6pm. Didn’t answer the first time they called. But they called straight back and I answered that. NOT A SCAM
PHILL
Posted on March 18, 2023Caller type: Scam call
Location: Australia
Lach
Posted on January 2, 2024Caller type: Company
Location: Australia
Legitimate, from Telstra complaints. This site is pointless as everyone thinks everything is a scam.
Anon
Posted on April 20, 2023Caller type: Unknown
Location: Australia
Guy named Nick with British accent claiming to be from Telstra but it’s a scam. He sent me an email to confirm reference number but the email was fake and the email looked very fake too.
Telstra Employee
Posted on September 21, 2023Caller type: Call centre
Location: Netherlands
This is NOT a scam number. I work for Telstra and this is an IP complaints number. Ask for the case number from the agent and call Telstra on 132200 if you are not certain. A lot of customers wasting complaints time filling out complaints and not realising this is Telstra.
Anonymous
Posted on September 27, 2023Caller type: Scam call
Location: Australia
This number called me (03) 8903 9325 left a message saying from Telstra and was calling about my new modem and to call the number back straight away! Funny thing is they called while I was on the phone talking to Telstra and it was about 15 min into the conversation, I had called Telstra and the call I was on was NOT about a new modem! Sorry I've blocked this number seems like a scam to me!
Margaret Mears
Posted on July 20, 2023Caller type: Unknown
Location: Australia
Was dealing with Telstra on 132200.
Had this call three times leaving a mumble message..
Suppose to be a follow up in reference to an issue I'm having with Telstra.
Now I'm really concerned, it's nearly midnight and I can't sleep..
Anonymous
Posted on June 5, 2024Caller type: Scam call
Location: Australia
It's a scam number, they are just a bit more organized than most. The positive comments here are from the scammers trying to legitimize it. They may know certain things about your setup or the phone you're using, but this is easy information for them to collect, it's part of the scam. Don't waste your time.
Anonymous
Posted on March 2, 2024Caller type: Other
Location: Australia
Despite the lack of identity check via the My Telstra App HELP, this number is really from Telstra. I still did not give any details that wasn't said to me or not in my file.
Anonymous
Posted on February 13, 2024Caller type: Unknown
Location: Australia
Jimmy Morrison
Posted on February 2, 2024Caller type: Unknown
Location: Australia
Can you believe it! I'm a 93 year old man trying to down some grub and some low bobble head starts jabbering away at me. What a disgrace, WHAT A DISGRACE! Now how do I post thing darn it thing? Humbug.
Sol
Posted on January 22, 2024Caller type: Company
Location: Australia
Telstra calling to assist with scheduled NBN disconnection
Ian Robson
Posted on July 7, 2023Caller type: Call centre
Location: Australia
I have had an issue with my landline since 29 April which Telstra and the NBN are working on. This number is genuine - repeat GENUINE.
Anonymous
Posted on June 26, 2023Caller type: Service
Location: Australia
Legitimate call from Telstra. I had contacted them last week with an issue. They rang to discuss the issue. Because they knew stuff (that no case number had been created, what the nature of my issue was etc) no one else could, and because they did not solicit ANY information or actions from me, I am certain this was not a scam.
Anonymous
Posted on December 23, 2024Caller type: Nuisance call
Location: Australia
Telstra Faults Agent
Posted on December 20, 2024Caller type: Other
Location: Turkey
This is a legitimate Telstra number, I work for Telstra and just did a Test call to myself which displayed this number. Telstra has hundreds of IP numbers that are randomly generated when we call out this is one of them. Repeat, I can confirm this number is legitimate. Most agents don’t know about the numbers as most agents do not have the systems to check only teams in Business/Enterprise can confirm this number is Telstra’s. If you receive a call from this number please ask for a reference case number, ask the agent to place their name in that case if you are still unsure and then Call 132200 to confirm.
Anonymous
Posted on December 19, 2024Caller type: Unknown
Location: Australia
Anonymous
Posted on November 25, 2024Caller type: Unknown
Location: Australia
This is a Telstra call back number.
Im sure those that say its a scam might also be correct as you can mimic numbers. Be careful with all calls
anonymous
Posted on October 22, 2024Caller type: Scam call
Location: Australia
She rang me, I recognised her voice from a scam with the Electoral Office. Indian accent with child noises clearly in the background. I mentioned the child and asked if she was calling from her home ? then asked which call-centre she was from ? - "Melbourne". I hung up. She immediately rang back yet the location on the incoming call screen said - Sydney. I mentioned this to her and she was silent. I hung up. Scam !! Telstra number spoofed ?!
Julie Thompson
Posted on October 22, 2024Caller type: Call centre
Location: Australia
This is definitely NOT A SCAM CALLER. I was speaking to Telstra yesterday about my account from transferring from the NBN to a moden. They rang me today (as I did not have time yesterday to listen to the the 15 minute spiel about terms and conditions) SO PEOPLE STOP SAYING THIS IS A SCAM.
Do you have a comment about (03) 8903 9325?